All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2024

Il supporto è efficiente e veloce nel rispondere. Vedremo nelle prossime settimane se effettivamente questa app è un valore aggiunto o meno. Grazie Tanmay!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Ciao Sua Maestà Sicilia, Grazie per il tuo feedback! Siamo felici che tu abbia trovato il nostro supporto efficiente e veloce. Siamo sicuri che la nostra app sarà un valore aggiunto per il tuo business, e non vediamo l’ora di sapere come ti troverai nelle prossime settimane. Grazie per aver scelto la nostra app!

5 / 5 Share

Dec. 5, 2024

We are using Trackify since a few years and recently ran in to an issue with our general tracking setup. Tanmay was super responsive and helped to take the steps to resolve. Thank you!

Store

Junelli

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hii Junelli, Thank you for being a long-time user of Trackify and for sharing your experience! We're glad to hear that Tanmay was super responsive and helped resolve the issue with your tracking setup. We truly appreciate your trust and support over the years. Thank you!

5 / 5 Share

Dec. 4, 2024

Tanmay, er war sehr hilfsbereit und die Zusammenarbeit war sehr erfolgreich.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hallo NIRALONA, Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Tanmay Ihnen so hilfsbereit zur Seite stand und die Zusammenarbeit ein voller Erfolg war. Vielen Dank, dass Sie unserer App vertrauen!

5 / 5 Share

Dec. 4, 2024

Excellent support service and troubleshooting skills. Tanmay, thank you very very much for your help! We struggled since february to set everything right with the pixel. With this application and with Tanmay’s help we did solve everything in a few hours!

Using app

About 4 hours

Total reviews

9

Average rating

4.9

Developer Reply

Hi Lulushop, Thank you so much for your wonderful feedback! We're thrilled to hear that Tanmay was able to provide excellent support and help you resolve the pixel issues that you've been struggling with. We’re so glad our app and team could make a difference for you in just a few hours. Thank you for trusting us!

5 / 5 Share

Nov. 22, 2024

Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Ciao MOLINARI GIOIELLI, Grazie per il tuo feedback! Siamo felici di sapere che Tanmay è stato in grado di risolvere rapidamente il tuo problema con il suo supporto esperto. Apprezziamo molto il tuo supporto!

5 / 5 Share

Nov. 22, 2024

Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help. Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys

Using app

Over 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Hi oz supplyz, Thank you for your feedback! We’re thrilled to hear about the exceptional support Tanmay provided, going above and beyond to assist you even outside regular hours. Your recommendation means a lot to us! We appreciate your support!

5 / 5 Share

Nov. 13, 2024

Very helpful customer support! Thank you, Tanmay. Above and beyond :)

Using app

About 4 years

Total reviews

6

Average rating

4.3

Developer Reply

Hi Aurora Heat, Thank you for your feedback! We're thrilled to hear that Tanmay provided exceptional support and went above and beyond to assist you. We truly appreciate your support and are always here to help!

5 / 5 Share

Nov. 13, 2024

Perfect ! Great call with Tanmay :)

Store

LUNARO

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi LUNARO, Thank you for your feedback! We're so glad to hear you had a great call with Tanmay. We truly appreciate your support and are always here to help!

5 / 5 Share

Nov. 12, 2024

Tanmay helped me 3 Times now, perfect work. Im from Germany very very happy with the work. Schöne Grüße aus Deutschland ! :))

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi HerEssence, Thank you for your feedback! We’re thrilled to hear that Tanmay has been able to assist you multiple times and that you're happy with the support. We appreciate your trust in us and look forward to continuing to assist you!

5 / 5 Share

Nov. 8, 2024

Tanmay is super, thank you for the help ! :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Colanero Milano, Thank you for your feedback! We're thrilled to hear that Tanmay was able to assist you so well. He truly goes above and beyond to help. We appreciate your kind words and support!

5 / 5 Share

Nov. 4, 2024

We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!

Store

TiCAA

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi TiCAA, Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation! If you need any further assistance, feel free to reach out. Thanks again!

5 / 5 Share

Oct. 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hi Kylie, Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for. We’re here if you need anything else and appreciate your recommendation!

5 / 5 Share

Oct. 14, 2024

Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi DisagrEE, Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided. We appreciate your recommendation!

5 / 5 Share

Oct. 8, 2024

I had a great time with Tanmay, he was really helpful and fixed my problem really quick ! :)

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi 1902krdy, Thank you for your feedback! We're glad to hear that Tanmay was able to assist you quickly and effectively. Providing excellent support is a priority for us, and it's great to know he made a positive impact. We appreciate your support! 😊

5 / 5 Share

Oct. 3, 2024

Great experience with Tanmay! Helped me out a lot in setting up the facebook pixel correctly. I have been a customer for more than 3 years now. I would recommend this app to anyone that needs high quality tracking!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi meshnebulizerstore, Thank you for your wonderful feedback! We're thrilled to hear that Tanmay was able to help you set up the Facebook pixel correctly. It's great to know that you've been a loyal customer for over three years, and we truly appreciate your recommendation. Thanks for your continued trust in our app!

5 / 5 Share

Sept. 20, 2024

Really nice support. Thank you!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi Suzitee Store, Thank you for your feedback! We're glad to hear that you had a positive experience with our support team. Providing great customer service is very important to us. We appreciate your support!

5 / 5 Share

Sept. 16, 2024

Trackify support is very good specially etienne

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Pawesome House, Thank you for your feedback! We're glad to hear that Etienne from our support team provided you with excellent assistance. Providing top-notch support is a priority for us, and we're happy to have met your expectations. Thanks for choosing Trackify!

5 / 5 Share

Sept. 16, 2024

Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi The Social Tea House, Thank you for your feedback! We’re delighted to hear that Tanmay was able to answer all your questions so quickly. Providing awesome customer service is key for us, and we’re glad to have met your expectations. Thanks for choosing our app!

5 / 5 Share

Sept. 16, 2024

Got everything answered

Store

OxyFlow

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi OxyFlow, Thank you for your feedback! We're glad to hear that all your questions were answered. If you need further assistance, don't hesitate to reach out! We're always here to help!

5 / 5 Share

Sept. 6, 2024

Assistance parfait avec Tanmay qui m'aider à paramétrer mes pixels facebook ads

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Jetaimeparis France, Merci pour votre retour ! Nous sommes ravis d'entendre que Tanmay vous a fourni une assistance parfaite pour configurer vos pixels Facebook Ads. Votre satisfaction est très importante pour nous. Merci de choisir notre service !