All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2024

Thank you Tanmay with your help. You are very kind and helpfull.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Funkygoods.nl, It is great to hear that Tanmay was able to assist you with your Trackify app. Thanks for taking the time to leave this review and acknowledging his support! The Support Team

5 / 5 Share

Feb. 27, 2024

Super good support! They helped me - Tanmay very good communication!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there CHARME' Lingerie, We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us. The Support Team

5 / 5 Share

Feb. 26, 2024

Goed geholpen door een vriendelijke door Tanmay. Hielp mij goed met het installeren van Pixel.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hoi Shopelestic! Bedankt voor het achterlaten van deze recensie. We zijn zo blij dat Tanmay je heeft kunnen helpen met het opzetten van je Trackify-app. Laat het ons weten als je iets nodig hebt! Het ondersteuningsteam

5 / 5 Share

Feb. 23, 2024

Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.

Store

Magnola

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Magnola, Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us! The Support Team

5 / 5 Share

Feb. 19, 2024

very patient and takes the time to explane everything. Tanmay

Store

MillBi

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MillBi, Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again! The Support Team

5 / 5 Share

Feb. 13, 2024

they have good support , "Tanmay'' stayed with me in a zoom chat and helped me a lot to fix my problem . I really I appreciate everything .

Store

macppl

Using app

28 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi macppl, We appreciate you acknowledging our support resources. It is great that Tanmay was able to get on a zoom chat with you and help you fix what you needed help with. We are here to help if you need anything. The Support Team

5 / 5 Share

Feb. 16, 2024

Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello F&D Oslo, We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz. The Support Team

5 / 5 Share

Feb. 12, 2024

To be honest I am very impressed by Trackify. The set-up was super easy and the dashboard was very helpful for our ad-management. Also they have an amazing customer support team. They respond quickly to our questions and really took time to explain everything from scratch. So far the entire experience was very smooth and successful for us.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there PURE & ANALOG, This is a great review to receive. Thank you for acknowledging our app and our support resources. We strive to give the best experience possible and provide education as well. Our goal is to fix it fast and let you get on with your day. Please reach out whenever you need! The Support Team

5 / 5 Share

Feb. 2, 2024

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello MegaPlushWorld, Thanks for leaving this 5-star review!! The Support Team

5 / 5 Share

Dec. 20, 2023

very fast and helpful, he solved my problems immidiately, thank you so much!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi ALLURA AMSTERDAM, Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!

5 / 5 Share

Dec. 19, 2023

A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lou Amsterdam, We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!

5 / 5 Share

Dec. 18, 2023

GREAT SERVICE!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi VISION LABS, Thanks for the kind words! We're always here to assist!

5 / 5 Share

March 21, 2024

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

Using app

6 months

Total reviews

64

Average rating

5.0

Developer Reply

Hi Mijn winkel, Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!

5 / 5 Share

Dec. 15, 2023

Très bon service client, je recommande

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Allegriana Paris, Merci de nous avoir laissé cette belle critique! Nous sommes très fiers de fournir un excellent support client et sommes heureux que vous ayez eu une excellente expérience avec notre application!

5 / 5 Share

Dec. 15, 2023

Very good customer support! Thank you Deepanjoy especially for your support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi TopDeals23, Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!

5 / 5 Share

Dec. 9, 2023

I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team

5 / 5 Share

Dec. 6, 2023

Deepanjoy was very helpful with helping us out with setting up the app

Store

Pecco

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Pecco, It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support! The Support Team

5 / 5 Share

Dec. 6, 2023

回复非常及时,当天就约了会议帮助安装,希望后面能顺利追踪

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

嗨 HAIRWANNA, 我们很高兴看到这篇评论。谢谢!很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息,请随时与我们联系! The Support Team

5 / 5 Share

Dec. 6, 2023

Support team is excellent

Store

Ozeqo

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Ozeqo, Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us. The Support Team

5 / 5 Share

Nov. 30, 2023

ik goed hulp gevonden hartelijk bedank

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hoi Danait Desale! Heel erg bedankt voor het erkennen van de steun die je van ons team hebt gekregen.Wij zijn u graag van dienst. Het ondersteuningsteam