All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2023

Great. Customer service is great, easy to reach and always ready to help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings powerzona, It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review. The Support Team

5 / 5 Share

Nov. 28, 2023

Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ESJA Fashion, We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review. The Support Team

5 / 5 Share

Nov. 27, 2023

Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello MooSnuggle, We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need. The Support Team

5 / 5 Share

Nov. 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there Blastshop, We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you! The Support Team

5 / 5 Share

Nov. 23, 2023

TOP

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi sevenfiftystore, Thanks for the 5-star review. We are here if you need us. The Support Team

5 / 5 Share

Feb. 14, 2024

10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings! Thanks for acknowledging our support team member, Deepanjoy. We are glad to hear that he was able to assist you. The Support Team

5 / 5 Share

Nov. 23, 2023

Great App, easy to configure, fast and good support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Weinspirits, Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season! The Support Team

5 / 5 Share

Nov. 23, 2023

Thanks for setting it up! Very patience and friendly operator. Deepanjoy Best wishes for the upcoming holidays ♥

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Veni Vidi Vendi, Thanks for your great review! We are happy to hear that Deepanjoy was able to assist you with setting up your app the way that you wanted. Have a great holiday season! The Support Team

5 / 5 Share

Nov. 22, 2023

J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Salut Fabulartz! Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année. L’équipe d’assistance

5 / 5 Share

Nov. 17, 2023

Heel goed, doordat ik meteen de volgende dag een call kon inplannen kon ik snel aan de slag met mijn website! ~Deepanjoy is heel behulpzaam!

Store

Curabee

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Groetjes Curabee, We houden van deze recensie en waarderen uw erkenning van onze app! Deepanjoy is geweldig en helpt verkopers zoals jij graag om je winkel in te richten zoals jij dat wilde. Laat het ons weten als je iets nodig hebt en wanneer je maar wilt. Het ondersteuningsteam

5 / 5 Share

Nov. 17, 2023

Good app, very easy to connect the pixel and conversion API with Facebook. Great customer service too

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Hannah and Henry UK, We appreciate this great review and thank you for leaving it! It is great to hear that you were able to use our support services to make your content what you wanted. We are here if you need anything! The Support Team

5 / 5 Share

Nov. 15, 2023

TOP SERVICE! Ik ben echt super goed geholpen met het instellen van mijn tiktok én facbeook pixel. Zelfs met de huidige updates met facebook en de taal barriere uitstekend geholpen. Echt top.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo daar LUMIXTORE, Bedankt voor deze geweldige recensie! We zijn blij te horen dat je je TikTok- en Facebook-instellingen hebt kunnen krijgen zoals je wilde dat ze eruitzagen, zelfs met de taalbarrière. We zijn hier om te helpen op elk moment! Het ondersteuningsteam

5 / 5 Share

Nov. 15, 2023

Great app and full live chat support

Using app

4 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi Rebuild Love, Thank you for the 5-star review and for acknowledging our great support team. It is great that Trackify X Facebook Pixel is working for your business. The Support Team

5 / 5 Share

Dec. 4, 2023

Ik ben weer geweldig geholpen met mijn situatie. Ik kon niet verser en mijn instelling stonden verkeerd. En Deepanjoy heeft me weer goed geholpen. TOP!!

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Hallo daar Fadia's Goods, Het is altijd geweldig om te horen dat Deepanjoy je heeft kunnen helpen met je app. Hij is een superster en we stellen het op prijs dat u zijn steun erkent. Bedankt! Het ondersteuningsteam

5 / 5 Share

Nov. 10, 2023

We have been using this app for a few years it's great for tracking fb sales customer service is great too

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Garage Skateshop, Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review. The Support Team

5 / 5 Share

Nov. 9, 2023

Customer service is exceptionally responsive, thanks!

Using app

6 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi there giftitsimple, We appreciate this great review and for you taking the time to leave it! We take pride in offering our support services to assist merchants such as you with anything that you need. Thanks again! The Support Team

5 / 5 Share

Nov. 3, 2023

Amazing app, get it now for your store and stop missing out on data

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Core Authority, Thank you for leaving us this great review! You are right in being able to get the data you need to see success and we strive to provide the resources you need to accomplish this goal. The Trackify Support Team

5 / 5 Share

Nov. 2, 2023

I have recently installed the Trackify app with the assistance of Deepanjoy. The customer support was very fast and helpful. I am excited to use this app for my ad campaign.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there thekeeper, We are happy to see this 5-star review! It is great that you were able to use the assistance of Deepanjoy and get your app set up. It is important to us that you have what you need to be successful. The Trackify Support Team

5 / 5 Share

Nov. 1, 2023

I can tell the support is great and they also support you via call which is great! You don't have to wait long they help you immediately! Overall great experience! Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Chicco Fashion House, We love to see this great review and are happy that support was able to give you the assistance you needed quickly! It is great that you were able to get on a call with support immediately and get your resolution. Thank you for being a valued merchant! The Trackify Support Team

5 / 5 Share

Oct. 30, 2023

verry good and fast support i use this app in 3 diffrent stores works good

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Steve Rich, It is great that you took the time to leave this great review. We are happy to hear that you had good and fast support. Let us know if you need any assistance in the future. The Trackify Support Team