All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 97% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2024

An outstanding application, excellent support! Thank you, Tanmay, this call really helped me understand what I needed to do on my side. Thank you! I will continue with you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Casualmode.fr, Thanks so much for recognizing our support services. We appreciate that you were able to get what you needed from Tanmay for Trackify X Facebook Pixel. Please let us know if you need anything at anytime! The Support Team

5 / 5 Share

Feb. 27, 2024

Super good support! They helped me - Tanmay very good communication!

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi there CHARME' Lingerie, We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us. The Support Team

5 / 5 Share

Dec. 9, 2023

I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team

5 / 5 Share

Dec. 6, 2023

回复非常及时,当天就约了会议帮助安装,希望后面能顺利追踪

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

嗨 HAIRWANNA, 我们很高兴看到这篇评论。谢谢!很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息,请随时与我们联系! The Support Team

5 / 5 Share

Dec. 6, 2023

Support team is excellent

Store

Ozeqo

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Ozeqo, Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us. The Support Team

5 / 5 Share

Nov. 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there Blastshop, We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you! The Support Team

5 / 5 Share

Nov. 23, 2023

Great App, easy to configure, fast and good support!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Weinspirits, Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season! The Support Team

5 / 5 Share

Nov. 22, 2023

J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Salut Fabulartz! Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année. L’équipe d’assistance

5 / 5 Share

Dec. 4, 2023

Ik ben weer geweldig geholpen met mijn situatie. Ik kon niet verser en mijn instelling stonden verkeerd. En Deepanjoy heeft me weer goed geholpen. TOP!!

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Hallo daar Fadia's Goods, Het is altijd geweldig om te horen dat Deepanjoy je heeft kunnen helpen met je app. Hij is een superster en we stellen het op prijs dat u zijn steun erkent. Bedankt! Het ondersteuningsteam

5 / 5 Share

Nov. 10, 2023

We have been using this app for a few years it's great for tracking fb sales customer service is great too

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Garage Skateshop, Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review. The Support Team

5 / 5 Share

Oct. 27, 2023

The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi YuvaFlowers, It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything! The Trackify Support Team

5 / 5 Share

Oct. 25, 2023

Exactly what I was after and great support. Thank you.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Affinity, Thanks for leaving this great review. It is great that you have found what you needed to support your store and that you were able to get the results that you needed through the support team. The Trackify Support Team

5 / 5 Share

Oct. 18, 2023

so far so good

Using app

44 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Greetings Savage Yet Civilized Apparel, Thank you for leaving us this 5-star review. Reach out to us if you need us! The Trackify Support Team

5 / 5 Share

Oct. 18, 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Greetings WeGotEverythingPhilippines, It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us! The Trackify Support Team

5 / 5 Share

Oct. 13, 2023

Great App and amazing support

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi there Mvintage, Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you. The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Tiny Explorings, First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business. The Trackify Support Team

5 / 5 Share

Oct. 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff. I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes. Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well. I really appreciate that fast customer support! I would definitely recommend! Thanks!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Rabble Clothing, We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support! The Trackify support team

5 / 5 Share

Sept. 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14. Thanks guys!

Store

Aejung

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Aejung, Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores. The Trackify support team

5 / 5 Share

Sept. 29, 2023

Amazing service! Such a quick reaction and problem solvinh thinking. They have all the expertise to help me out!

Using app

About 3 hours

Total reviews

13

Average rating

5.0

Developer Reply

Greetings PurelyGoods, We appreciate your 5-star review. It is fantastic that you had quick, amazing service and that you received the help that you needed. We take pride in offering the best that we can for supporting our merchants. The Trackify support team

5 / 5 Share

Sept. 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional. Looking forward to use the app for enhanced data.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Greetings Protecta, It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business. The Trackify support team