Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
892
chart
#391
All reviews
Rating Breakdown
Review RSS Feed
Feb. 12, 2024
To be honest I am very impressed by Trackify. The set-up was super easy and the dashboard was very helpful for our ad-management. Also they have an amazing customer support team. They respond quickly to our questions and really took time to explain everything from scratch. So far the entire experience was very smooth and successful for us.
Hi there PURE & ANALOG, This is a great review to receive. Thank you for acknowledging our app and our support resources. We strive to give the best experience possible and provide education as well. Our goal is to fix it fast and let you get on with your day. Please reach out whenever you need! The Support Team
Feb. 2, 2024
Hello MegaPlushWorld, Thanks for leaving this 5-star review!! The Support Team
Dec. 20, 2023
very fast and helpful, he solved my problems immidiately, thank you so much!
Hi ALLURA AMSTERDAM, Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!
Dec. 19, 2023
A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.
Hi Lou Amsterdam, We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!
Dec. 18, 2023
GREAT SERVICE!
Hi VISION LABS, Thanks for the kind words! We're always here to assist!
March 21, 2024
Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!
Hi Mijn winkel, Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!
Dec. 15, 2023
Très bon service client, je recommande
Bonjour Allegriana Paris, Merci de nous avoir laissé cette belle critique! Nous sommes très fiers de fournir un excellent support client et sommes heureux que vous ayez eu une excellente expérience avec notre application!
Dec. 15, 2023
Very good customer support! Thank you Deepanjoy especially for your support!
Hi TopDeals23, Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!
Dec. 9, 2023
I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.
Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team
Dec. 6, 2023
Deepanjoy was very helpful with helping us out with setting up the app
Greetings Pecco, It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support! The Support Team
Dec. 6, 2023
回复非常及时，当天就约了会议帮助安装，希望后面能顺利追踪
嗨 HAIRWANNA， 我们很高兴看到这篇评论。谢谢！很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息，请随时与我们联系！ The Support Team
Dec. 6, 2023
Support team is excellent
Hi there Ozeqo, Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us. The Support Team
Nov. 30, 2023
ik goed hulp gevonden hartelijk bedank
Hoi Danait Desale! Heel erg bedankt voor het erkennen van de steun die je van ons team hebt gekregen.Wij zijn u graag van dienst. Het ondersteuningsteam
Nov. 29, 2023
Great. Customer service is great, easy to reach and always ready to help.
Greetings powerzona, It is great that you were able to use our support team to assist you and that they were responsive and able to help you! Thanks for acknowledging us with this review. The Support Team
Nov. 28, 2023
Had a problem tracking my ads. The connection to the pixel did not work properly. After asking support, my question was answered very quickly. Then I was helped perfectly by Deepanjoy. Clear explanation and quick help. Thanks again.
Hello ESJA Fashion, We are so glad that you were able to reach out to Deepanjoy and get the support you needed to work on your pixel! Thanks for recognizing his efforts and for leaving us this great review. The Support Team
Nov. 27, 2023
Great customer support! Had a small issue, they organized a call and within few minutes issue was solved! Fast and efficient!
Hello MooSnuggle, We love to hear that you were able to get on a call and get resolution to your issue! Thanks for acknowledging by leaving this great review. We are here to help you with whatever you may need. The Support Team
Nov. 24, 2023
Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!
Hi there Blastshop, We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you! The Support Team
Nov. 23, 2023
TOP
Hi sevenfiftystore, Thanks for the 5-star review. We are here if you need us. The Support Team
Nov. 23, 2023
Great App, easy to configure, fast and good support!
Hello Weinspirits, Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season! The Support Team
Nov. 23, 2023
Thanks for setting it up! Very patience and friendly operator. Deepanjoy Best wishes for the upcoming holidays ♥
Greetings Veni Vidi Vendi, Thanks for your great review! We are happy to hear that Deepanjoy was able to assist you with setting up your app the way that you wanted. Have a great holiday season! The Support Team