TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.8
feedback
333
chart
#64
All reviews
March 8, 2022
hey guys, happy with the application. Simple, setup made in 15 minutes and good help of the support team. Now le't's see how clients will react :)
Using app
About 22 hours
Total reviews
1
Average rating
4.0
Hello there! Thank you so much for your affirmation! ❤️🙆♀️ We will do our best to make our functions better. Many customizations are coming, stay tuned! If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
March 6, 2022
The app works perfectly and the dev team fixed my issues very fast. The support is reactive, I recommend the app.
Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Feb. 22, 2022
This app is everything. I really helps to keep my high volume tracking in line. I can easily view the status of all orders in one space.
Hello there! Thank you so much for your affirmation. ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Feb. 21, 2022
BIEN-nous ce qui vous a plu ou ce qui ne vous a pas plu dans cette application. Vos commentaires peuvent aider d'autres marchants à déterminer s'ils ont besoin de cette application.
Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Feb. 20, 2022
There's no problem when using this app, and that is all I need, and the tracking page looks good too.
Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Feb. 19, 2022
The tracking application is really essential for an e-commerce. The advantages of Trackingmore are for example the personalized page with the map. The possibility of communicating with other applications is also very interesting. Good job
Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Jan. 25, 2022
The app doesn't work with local couriers, we have many customers complaints because the status is marked as delivered when orders should have in transit status. We contacted several times app support and they did not fully helped to resolved the issue. The worst part is that we are paying for the service.
Hello there! I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue. Best Regards, Chris | Trackingmore
Jan. 5, 2022
Great app, great customer service with immediate Live Chat response. Keep ahead of delivery issues before they occur. Value for money.
Hello there! Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Sept. 17, 2021
Great app and great customer service. I can recommend to everyone that is looking for a solid and cheap tracking page in your own branding.
Sept. 15, 2021
The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).
Sept. 4, 2024
Trackingmore has been an invaluable tool for my Shopify store! While I've experienced some minor issues with the app due to occasional bugs, the support team more than makes up for it. Their customer service is simply outstanding—always available, incredibly approachable, and lightning-fast in their responses. They genuinely care about their users and consistently go the extra mile to ensure everything runs smoothly. When the app is running, it works like a charm, and they’ve been fantastic about accommodating my custom requests. Their dedication to helping customers is why they deserve every one of these 5 stars. Highly recommend!
May 28, 2021
Phenomenal customization and set up support. The app is perfect for displaying exactly what you want customers to see while omitting things you want to keep hidden. Fantastic app!
May 23, 2021
This app helps me tracking packages stock in transit, giving me a heads up of potential complaints from customers with delays on deliveries. They customized it for my store. I really love i
May 18, 2021
I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.
May 6, 2021
This app has helped us provide a better experience for our customers which is a key focus for us. The support we have gotten has been great. Highly recommend
April 20, 2021
Very happy so far! They have provided a great service and the customer service was great as they helped with any issues we had.
April 18, 2021
Super useful app. It has reduced my customer service tickets by 30-40% since installing. TrackingMores customer service was extremely helpful and responsive to help me get set up.
April 14, 2021
Application pratique pour suivre les expéditions des clients et les tenir informés. Support rapide et efficace.
April 14, 2021
The app helped us to improve our customer experience a lot and with any problem we always received great customer support. All in all really recommended.
March 17, 2021
Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!