TrackingMore Order Tracking

Sept. 17, 2021

Great app and great customer service. I can recommend to everyone that is looking for a solid and cheap tracking page in your own branding.

Sept. 15, 2021

The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).

Sept. 4, 2024

Trackingmore has been an invaluable tool for my Shopify store! While I've experienced some minor issues with the app due to occasional bugs, the support team more than makes up for it. Their customer service is simply outstanding—always available, incredibly approachable, and lightning-fast in their responses. They genuinely care about their users and consistently go the extra mile to ensure everything runs smoothly. When the app is running, it works like a charm, and they’ve been fantastic about accommodating my custom requests. Their dedication to helping customers is why they deserve every one of these 5 stars. Highly recommend!

May 28, 2021

Phenomenal customization and set up support. The app is perfect for displaying exactly what you want customers to see while omitting things you want to keep hidden. Fantastic app!

May 23, 2021

This app helps me tracking packages stock in transit, giving me a heads up of potential complaints from customers with delays on deliveries. They customized it for my store. I really love i

May 18, 2021

I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.

May 6, 2021

This app has helped us provide a better experience for our customers which is a key focus for us. The support we have gotten has been great. Highly recommend

April 20, 2021

Very happy so far! They have provided a great service and the customer service was great as they helped with any issues we had.

April 18, 2021

Super useful app. It has reduced my customer service tickets by 30-40% since installing. TrackingMores customer service was extremely helpful and responsive to help me get set up.

April 14, 2021

Application pratique pour suivre les expéditions des clients et les tenir informés. Support rapide et efficace.

April 14, 2021

The app helped us to improve our customer experience a lot and with any problem we always received great customer support. All in all really recommended.

March 17, 2021

Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!

Feb. 23, 2021

Excellent rapport qualité/prix et service hyper réactif. Mon problème a été résolu en 24h et tout fonctionne parfaitement. Je recommande à 100% (interface personnalisable etc...). Merci !

Jan. 14, 2021

Well, guys I just don't have words, this app is amazing. and support team literary can do anything you need wich many other bigger tracking apps was unable. And this app is even cheaper than its competitors!

Sept. 27, 2021

All good. I had a few issues with this app and Customer support gladly fixed a few bugs. Thank you!

Nov. 29, 2020

Very Very good Tracking App, i want to point out the Tracking Page, wich fits to your Theme and seems very trustworthy to Customers. We have very less Paypal Cases since we use the App. Support is very responsive

Nov. 20, 2020

Excellent, will see with time how it goes but so far so good has already an history of all my shipment detail and save me time to look everywhere for tracking info everything in shopify admin side... ;)

June 22, 2020

Very easy to use interface, many great features, on top of that the customer support was amazing and helpful. Love it.

June 18, 2020

Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles. The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel. This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com Solid app, very functional and I do recommend it.

April 23, 2020

Update: they have gave me back the 2500 tracking and now everything works fine. The support was good. I like the app. I installed the app few hours ago. I purchased the $32 package of 2500 trackings. What the app did, is wasted all the 2500 trackings on past orders (instead of future orders), and also sent notifications to all the 2500 past tracking numbers that their orders were delivered (they were delivered months ago), and those emails were sent from my personal email address. I'm waiting for answers from support about being refunded or credited for those. It seems to me that this app is not prepared for existing stores, but only for new stores with 0 orders.