TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.9
feedback
829
chart
#34
All reviews
Rating Breakdown
Jan. 4, 2022
I found the app to meet all of my needs and was super easy and quick to set-up. It is also great value for money. I used tech-support a few times and they were quick to reply and fast at fixing my issue. I can recommend! Cheers Andy
Hello there! Thank you so much for taking the time to share your experience on Trackingmore with us. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Jan. 3, 2022
As vezes da umas panes, mas como todas as vezes resolveram e atendem a gente, fica tudo certo! Parabéns a todas as empresas que ouvem e tentam ajudar seus clientes!
Hello there! Thank you so much for taking time to share your experience on Trackingmore with us. That is a big motivation for us to provide better apps and service for customers like you ❤️🙆♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore
Oct. 11, 2021
They help me fix the error after holidy recomended app Good for long term business . With high return customers
Sept. 17, 2021
Great app and great customer service. I can recommend to everyone that is looking for a solid and cheap tracking page in your own branding.
Sept. 15, 2021
The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).
July 15, 2021
The application interface is clean and nice. It has some awesome features which are quite useful for a dropshipping store. By the way, the support is also efficient. Highly recommended.
July 13, 2021
Good custom service. Was helped right away with a problem I had! In addition, the app works very well and I don't know of any app that works as well.
July 7, 2021
Good App, got the boh team to help set it up so it was customised for me, works well now. Recommended comparted to what else is out there
Jan. 31, 2023
Very disappointing results and customer service with the premium options. I was charged 20 days before my normal renewal date. The tracking numbers are not working and they ones that are show a very unprofessional dashboard without all the widgets and customizations previously set up. Instead of showing the current tracking number location it only shows "Order Ready" which is destroying our business and causing a lot of complaints. Even after setting the language in English the order status still shows it in other languages. Tried contacting the customer service department multiple times to fix the issue, expectations were set but never delivered nor bothered to follow up. If you want to waste your time, your money get this one
June 14, 2021
Nice app, easy to use and good support when I asked for french translations of some texts. It's nice that the app updates the order status when the package is received by the customer.
June 11, 2021
It's an amazing app. If the app has a problem, the team can always fix it. It has total control over customer tracking and I will use it forever.
June 1, 2021
Great app thats easy to use and absolutely brilliant customer support. When we needed an integration from a courier not listed they were more than happy to include it for us without any issues.
May 28, 2021
Phenomenal customization and set up support. The app is perfect for displaying exactly what you want customers to see while omitting things you want to keep hidden. Fantastic app!
May 23, 2021
This app helps me tracking packages stock in transit, giving me a heads up of potential complaints from customers with delays on deliveries. They customized it for my store. I really love i
May 18, 2021
I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.
May 6, 2021
This app has helped us provide a better experience for our customers which is a key focus for us. The support we have gotten has been great. Highly recommend
April 29, 2021
I really liked the application, it is great! It has first class support too, it served me very well ... A pity just that it is not possible to translate the Dashboard panel into my language, I tried to translate with the chrome extension but it was possible, so it is necessary to translate word by word. Other than that everything is ok. The support answered me immediately, keep it up. Great!
April 21, 2021
Very Happy on using this App, I try to contact helping extra more quotas, They support very fast and friendly Awesome App, Great Support
April 20, 2021
Very happy so far! They have provided a great service and the customer service was great as they helped with any issues we had.