TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.9
feedback
829
chart
#34
All reviews
Rating Breakdown
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April 15, 2021
Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.
April 14, 2021
Application pratique pour suivre les expéditions des clients et les tenir informés. Support rapide et efficace.
April 14, 2021
The app helped us to improve our customer experience a lot and with any problem we always received great customer support. All in all really recommended.
April 13, 2021
Die App erfüllt all meine Erwartungen.... anfangs funktionierte alles gut später habe ich etwas verstellt, aber der Support hat mir schnell bei dem beheben der Fehler zur Seite gestanden. Danke an das Support Team von Tracking More
March 17, 2021
Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!
Feb. 23, 2021
Excellent rapport qualité/prix et service hyper réactif. Mon problème a été résolu en 24h et tout fonctionne parfaitement. Je recommande à 100% (interface personnalisable etc...). Merci !
Feb. 20, 2021
The service is just perfect! I had some things I wanted to change that needed to be coded, and the app creators helped me right away! I'd say just take a look. :)
Feb. 18, 2021
We are on the first month of a paid plan. We've found that the number of orders detected by the app does not match the store. Real-time sync is not working - it just ignores orders that should be imported. That's the main problem because the app is worthless without syncronization of orders. Customers are looking up an order and it returns no data. You cannot configure the alert emails, it just defaults to account holder. And customer service is very, very slow.. it takes several days to reply to queries and usually with no solution - they just ask for a screenshot and then silence again..
Firstly, we are sorry unable to provide 24*7 cusotmer service, and responded slower during our lunar new year Spring Festival holiday than usual. Secondly, we have asked twice for exact screenshot of the issue for us to troubleshoot yet we are not provided. We also resolved other 2 questions under your requests during the holiday. Please understand that things take time.
Feb. 6, 2021
I installed this application and it is very useful, it helps you have a little control over the tracking numbers and it is GREAT. THANKS!!!
Feb. 3, 2021
Amazing support! Very quick response time by the support team! Very easy to use as a tracking app! very customisable
Feb. 2, 2021
Great app and works great. Support are fantastic - They added a courier for us that wasn't already part of the app so all orders would sync perfectly for our customers. 5 Stars *****
Jan. 26, 2021
The customer service is absolute gold. They are so helpul and solve your problems which is very much appreciated. Trustworthy and reliable app, I warmly recommend.
Jan. 25, 2021
the app is great. It has graphics and automated notification systems for your clients for each process in the shipment. it's very good!! and its support is efficient and decisive, a good store must have this app as an ally without a doubt
Jan. 21, 2021
Just amazing app and perfect support. I see the status of all orders instantly, get notifications of problematic orders, and can fix everything before there is a problem with the buyer. Very cool! Highly recomended!
Jan. 14, 2021
Well, guys I just don't have words, this app is amazing. and support team literary can do anything you need wich many other bigger tracking apps was unable. And this app is even cheaper than its competitors!
Jan. 7, 2021
Great app!! Much better and simpler to use than other very popular tracking apps. I'm super glad I stumbled upon this one! It seriously relieved so much stress I was having dealing with another very well known app. Its simpler to figure it out and looks better on my page! <3 Love it! Get it! You need it!
Jan. 3, 2021
Awesome app. Simple to use. Wonderful customer service. Does everything it says it's supposed to do. Download it ASAP!
Dec. 30, 2020
Nice !!! really good APP, im from BR and this app attend all my needs, the best one !! tks very much.
Dec. 22, 2020
TrackingMore has made it easy to automate the order, shipping, tracking process. I'm just getting started and I was a little skeptical at first. Now I'm a believer. I'll be adding this app to my future stores! Love it. Simple and easy. Customers get automated customized tracking.
Dec. 18, 2020
Best tracking app I've ever used. highly recommend it. It does the job with ease and it lets customers see where their order is accurately