Tracktor Order Tracking
Shopify Order Tracking App with Custom Statuses
Rating
4.8
feedback
742
chart
#114
All reviews
Rating Breakdown
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Oct. 29, 2024
Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner - Mission control also gives a nice view of average delivery speed and where there have been exceptions
Sept. 3, 2024
App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.
Aug. 23, 2024
My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.
July 25, 2024
I am very satisfied with Tracktor App! Detailed tracking and lightning-fast and very helpful support made my workflow easier and saved me unnecessary stress and loss of time! Thanks to the staff at Tracktor!
Jan. 30, 2024
Good support, resolved quickly. Will update in case I will change my mind, so far great!
Dec. 28, 2023
Ich bin sehr zufrieden mit dem Support-Team. Sie reagieren sehr schnell, sind freundlich und gehen auf meine Anliegen ein. Weiter so, das ist eine gute Service-Orientierung.
Nov. 27, 2023
This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.
Nov. 16, 2023
Ik zou deze app wel met anderen delen omdat het goed werkt. Het doet precies wat hij moet doen.
Oct. 21, 2023
Oct. 21, 2023
I am very pleased with the help from the team, constant e-mail contact, and quick responses, I couldn't have coped with it on my own. Thank you again and I recommend the applications!
Oct. 18, 2023
Customer service was amazing, Emily has helped me with a problem and it was done so quickly and smoothly.
Sept. 22, 2023
Thank you for the great support, Annette! Absolutely recommendable. my problems were solved in a few minutes. Now every Customer can get informations regarding the delivery very easily. Der Support ist sehr schnell und effektiv - trotz der riesengroßen Entfernung zwischen den USA und Deutschland. Die App läuft nun einwandfrei und ist sehr transparent. Kundinnen und Kunden erhalten auf ganz einfachem Wege sämtliche Infos zur aktuellen Lieferung. Es ist immer von Vorteil, wenn man beim Feinschliff der App einen guten Partner an seiner Seite hat. Ich bekam den dringend benötigten Support in Minuten. Das Problem wurde sofort erkannt und unmittelbar behoben. So stelle ich mir das vor. Klare Empfehlung von meiner Seite.
Aug. 30, 2023
Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!
Aug. 29, 2023
Ich möchte meine aufrichtige Wertschätzung für den exzellenten Support dieser App und vor allem von Jordin S. zum Ausdruck bringen. Seine schnellen Antworten und die effektiven Lösungen haben meine Erfahrung wirklich verbessert. Es ist großartig zu wissen, dass ein so hilfsbereites Team hinter dieser App steht. Danke für eure Unterstützung!