All reviews

Rating Breakdown

  • 5
    91% (678 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)
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5 / 5 Share

July 27, 2023

The tracking app is a powerful and efficient tool that greatly simplifies the process of monitoring and managing activities. With its user-friendly interface, it offers seamless navigation, making it accessible for users of all tech backgrounds. The app's real-time tracking feature provides accurate location data, which is invaluable for both personal and professional use cases, such as keeping tabs on loved ones or managing fleet operations. The app's robust security measures ensure data privacy, giving users peace of mind. However, occasional glitches have been reported, requiring prompt updates. Overall, the tracking app remains a reliable and indispensable companion for staying organized and informed

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Mitten in der Nacht steckte ich bei der Konfiguration der Tracktor-App fest. Innerhalb weniger Minuten konnte mir ein freundlicher Chat-Mitarbeiter helfen, mein Problem zu lösen - sehr zufrieden!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Services is great and customer services

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2023

The support team at Tracktor is AMAZING! If I could give more than 5 stars I would. I had the pleasure of working with CS - Abby. She helped me set up order tracking on all of my website (Shopify) customer shipping and order notification emails. She originally sent me the guide on how to do it, but since it had to do with part of the code on my theme, I was not comfortable with doing it. No hesitation, she offered to collaborate with me and took control. She completed it within 5 minutes all while I was still in the chat feature. Superb! Then I asked her why all my orders were not registering in the Tracktor dashboard. She noticed I was using a vendor that required a different mapping and offered for her team to assist. Once again it was done very quickly. Great support team, customer service skills, personable, helpful, and provides recommendations. I will never use another order-tracking APP! Thank you Abby & the entire Tracktor CS Team. YOU ROCK! :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2023

Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2023

Super helpful support! After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!

Store

AMOLO

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2023

is really a nice app, i work very well with it and i can't find better.I recommend it to all sellers

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 24, 2023

installing was easy I am new to using this app but so far I am happy even though I haven't used it yet

Using app

7 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

April 17, 2023

The staff were quick to respond to my inquiries and helped me make it work quickly! I was impressed. Great app and costumer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Ich bin total begeistert. Gleich zu Anfang hatte ich eine Frage und mir wurde superschnell geholfen. Alles läuft bestens. Kann ich nur empfehlen

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Super schneller Support. Ich hatte ein Problem mit ein paar Kleinigkeiten zum Tracking. Das Problem war in wenigen Minuten gelöst. Vielen Dank!!!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

March 23, 2023

Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.

Using app

Almost 2 years

Total reviews

29

Average rating

5.0

5 / 5 Share

March 22, 2023

Had a problem with the tracking page not displaying correctly. Within 30 minutes of contacting they had jumped into my store and added extra code which resolved the problem!! Responsive and straight to the point, could not ask for more!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

Funktioniert alles super und wenn man eine Änderung vornehmen möchte die nicht manuell geändert werden kann ist der Support wirklich sehr schnell und hilfsbereit!

Store

Awoni

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Absolutely Stunning! Super easy to set up, amazing customer service with incredibly fast responded times. 100% RECOMMENDED.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

One of the best shopify apps i ever USE Fg

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Very very fast and good support. Abby helped me a lot in a very short time. I had a problem, I didn't know what to do but they answered me immediately via the chat function after 2 minutes and helped me.

Store

klajar

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Fast and very helpful Support ! i can recommend the whole team for tracktor. It's also a very useful plugin and cheap !

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

A really great App with awesome customer support. Really helpful and caring about their customers. This is a must-have for everyone who wants their customers to track orders on your Shopify website.

Using app

17 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!

Using app

Almost 2 years

Total reviews

7

Average rating

4.4