All reviews

Rating Breakdown

  • 5
    88% (128 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 95% (138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2020

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Using app

7 months

Total reviews

18

Average rating

4.6

5 / 5 Share

Aug. 10, 2025

By far the best Shopify App service received. So glad it works on my shop CatCurio pet store. thankyou !!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)

Store

Attaac

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Really love the app. Cheap price, amazing customer service, easiest & best integration – amazing work guys!

Using app

11 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2020

This app is exactly what i was looking for. I needed custom updates such as "part is being designed" "part is being fabricated" and this is the only app I could find with these. The support team were so helpful in editing my tracking page. I wasn't font sizes changed and colors and their turn around was so quick. Thank you so much!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2020

This is a very practical app. Thanks to customer service Mandy for helping me solve the problem, which is very convenient and simple!

Store

Tantaly

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 27, 2020

This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.

Using app

8 minutes

Total reviews

13

Average rating

5.0

3 / 5 Share

June 18, 2020

I installed the app with the intent of integrating it into our site. Unfortunately, the tracking app loads from the shopify side so customizing the look an feel of the application page & results was limited for our purposes. Simply no way to do and page customization as it did not create an editable page wrap where you could bring in elements around what was being loaded into the page. Functional, but limiting if you're looking to do customization on the actual tracking page.

Using app

16 minutes

Total reviews

8

Average rating

4.4

5 / 5 Share

June 12, 2020

BEST APP!!!!! AND VERY GOOD CUSTOMER SERVICES! LOVE THIS GUYS! !!!!!The application works well!! Recommended

Store

HIPOK

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 10, 2020

A very good service ! Many thanks to the team, I recommend. They were very nice available and professional !

Store

JILU

Using app

7 months

Total reviews

6

Average rating

2.8

5 / 5 Share

May 29, 2020

This app was easy to install but I faced some issues to show on my homepage which was quickly fixed by Shoppad within 24 hours as I wanted my customers to have access quickly to track their shipments. Shoppad staff responded quickly to my request to be able to see all shipment tracking summary at a glance rather than checking on individual orders. Good work ! Only 1 more step to go to see the tracking status on shopify order admin instead of having to go to the app. Hope this can be done soon !

Store

CHOMEL

Using app

8 days

Total reviews

3

Average rating

4.3

5 / 5 Share

May 20, 2020

I've been using this app for a while now. It was easy to setup and use, offers good features and works great! The support team has also been wonderful. I'd highly recommend this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2020

Works perfectly and the support was excellent, everything was set up and running correctly within a few hours of me installing the app

Store

Vetelli

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2020

Works perfectly and I am able to keep track of all my shippings. Especially now that I had a carrier that was not comprised in the ordinary ones of Shopify

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 1, 2020

I had a minor bad experience with this app (layout changed etc), but this was very well cared of by their customer service. Thanks a lot again Anette! And it's a full 5 stars because this app (and this is where it's all about no?) is the best on the market.

Using app

3 months

Total reviews

9

Average rating

5.0