All reviews

Rating Breakdown

  • 5
    71% (914 ratings)
  • 4
    20% (258 ratings)
  • 3
    4% (52 ratings)
  • 2
    2% (23 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 19, 2024

Après avoir passé beaucoup de temps pour compléter et améliorer les traductions générées automatiquement et pour traduire chaque url du site (chose à faire manuellement), j'ai découvert que cette application pénalise le SEO de mon site. En effet, depuis l'installation de Shopify Translate & Adapt, Google Search Console m'a signalé l'apparition de nombreuses pages en double (duplicate content). Ceci est très mauvais pour le SEO (référencement naturel). Comme cette application a été développée par Shopify, j'ai donc contacté l'assistance Shopify. L'assistance m'a gentiment proposé de me débrouiller tout seul en allant sur le forum de Shopify. Ainsi l'assistance Shopify refuse de gérer ce problème technique et je vais devoir désinstaller cette application car elle pénalise le référencement naturel de mon site. Très déçu par l'assistance de Shopify au vu du temps perdu et du prix payé chaque mois !

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 14, 2024

This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as

Using app

27 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 12, 2024

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life. After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import. To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.” This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 26, 2024

This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it. I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually. It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.

Using app

6 months

Total reviews

14

Average rating

1.6

1 / 5 Share

Sept. 20, 2024

basarılı

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 20, 2024

Not working anymore? I cannot modify our eshop's translations anymore. Oauth error invalid_request: The redirect_uri is missing. Can you help please?

Store

Chamaye

Using app

Over 1 year

Total reviews

22

Average rating

4.3

1 / 5 Share

Aug. 13, 2024

Ne marche même pas j'ai traduis la langue et définit les pays dans lequelle elle est censé traduire en anglais mais ça ne marche meme pas

Store

Fleavel

Using app

16 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 10, 2024

This is really poor features and benefits app....no rules, no blog filters, no filter tags ... kinda student work or so.... shame

Using app

4 days

Total reviews

9

Average rating

4.1

1 / 5 Share

Aug. 9, 2024

只支持2种语言翻译,更多的或许就要花钱

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 9, 2024

UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages. created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .

Using app

1 day

Total reviews

2

Average rating

1.0

Developer Reply

Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt cannot create additional pages. Please be in touch at [email protected] and we will help you resolve.

1 / 5 Share

Aug. 6, 2024

Very bed option. first of all they use google translate that goes really bad. second, just after conversation with shopify support they enlightened me that shopify and this app (owned by shopify) isnt support multi languages combined with their own feature "MetaFields" so if you are planning to setup multi-language store and use meta fields dont do it and choose only 1 language for the store. Very disappointing for platform who charge money for multiple products but doesnt support it. the joke is on us, i recommend to use whocommerce rather than shopify that offers you options of 4 years old developer.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt can translate metafields (with definitions). Please be in touch at [email protected] and we will help you resolve

1 / 5 Share

June 15, 2024

We cannot translate blog tags! its a limitations.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 9, 2024

CANT USE THE TRANSLATION FOR MY MARKET , THEY WANT ME TO USE IT JUST FOR PRIMARY MARKET AND I CANT CHANGE THE PRIMARY .

Using app

About 1 hour

Total reviews

3

Average rating

2.3

Developer Reply

Hi, we'll be in touch to help resolve issues for you

1 / 5 Share

April 20, 2024

2 traductions automatique possible ! Aucun moyen ou indication pour traduire manuellement, bref application non exploitable !

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Although you can only auto-translate only 2 languages you can manually translate up to 20. Here's a video that shows this in action. https://youtu.be/euzdbT6rozk

1 / 5 Share

April 10, 2024

Je maîtres une meilleure note si on m'aide à faire traduire mais ça texte de produits en français merci

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Bonjour! Nous aimerions vous aider à faire fonctionner Translate & Adapt correctement sur votre boutique. Nous vous avons envoyé un e-mail.

1 / 5 Share

April 8, 2024

UMA BOSTA es´ta me ferrando completamente e não tem suporte e não tem como desinstalar

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear you're not having a good experience. We'll send you an email and help get your store however you need it to be.

1 / 5 Share

March 31, 2024

This app is extremely hard to manage, I still can't find a way to make the translatios as every time I get into the screen is locked, I cannot edit the text, also it says Spanish for Canada and I cannot change this anywhere, and I'm not in Canada and the store is not located there, there is no market there, nothing to do with Canada and yet I have the only option to edit the Spanish for Canada, it is not even an official language there. There is no tutorial or help documentation to understand how this is made or how to configure it. No idea way it is fixed in Canada and I cannot seem to find a way to change this.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thanks for trying out Translate & Adapt. Please see your email for a response

1 / 5 Share

March 19, 2024

I’m unable to translate the app. - I’m using the Zepto Product Personalizer app, but this app doesn’t display any characters in the Translate & Adapt app. I want to translate all the text, buttons, tooltips, etc., to another language. How can I translate the Zepto app? - Another app I’m using is Planet—Carbon‑neutral shipping. I can’t find where to translate the text, even though I can see it translated when accessed in different markets.

Using app

Over 1 year

Total reviews

9

Average rating

2.8

1 / 5 Share

March 8, 2024

the app is always shows that error message on my screen

Using app

2 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi there, we apologize you've experienced this. We had a few hours yesterday where the app was down. It is up now. We'd love it if you can try again.

1 / 5 Share

Feb. 7, 2024

worts app ever

Store

Mufasa

Using app

About 19 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Mufasa, We would love to learn more about your experience with the app which led to this review. Feel free to edit the review to tell us what went wrong, and we will also try to reach out via email and see if we can help!