Shopify Translate & Adapt
Shopify Translate & Adapt: Ecommerce Translation App
Rating
4.5
feedback
1,479
chart
#2,101
All reviews
Rating Breakdown
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May 2, 2025
I was told by the Theme developer that the Translate & Adapt app was necessary to provide a second language (Japanese) to my store, thus installed it. While I appreciate the effort to streamline the translation process and find the search functionality to be indispensable, the automatic translations are impressively horrendous and cannot be used. Not a single one of them. The Japanese translations are very unprofessional in tone and manner and laughably incorrect. Many translations make no sense whatsoever. We spent two months manually translating every single word of text throughout not only the website, but checkout journey and all hardwired communications and finished about 1/2 of the stores translations. Then, we had an issue with the navigation menu not leading to the correct URL, thus contacted Shopify to help. The IT support was able to identify and rectify the issue, but in the troubleshooting process, accidentally pressed the “Auto-translate” button, which then over-rode all of the manual translations that we spent months painstakingly translating. Considering that there is no way to download an Excel spreadsheet for the translations nor is there a way to identify which translation applies to which page without constantly referencing the website while applying the translations, this mistake has set us back tremendously. It is absolutely incomprehensible that Shopify IT support not only has access to that button, but that pressing one button can override ALL of the manual translations. The icing on the cake is that there is no way to reverse the action or revert the code back. USE WITH EXTREME CAUTION!!! To the Shopify Product Managers / UI/UX Team, please consider the following enhancements: 1: Move the location of the “Auto Translate” button to a less conspicuous place. The current placement invites errors and mistakes. 2: Add a confirmation pop-up that clearly explains the ramifications of pressing the button 3: Add a functionality to reverse any changes 4: Add a functionality to restrict usage of this button or grey it out for some users 5: Make a proper user manual and ensure your internal staff know the ramifications of pressing that button
Thanks for trying out the app. A few things in response: - It's not possible to overwrite manual translations with auto-translations. Check your previous theme, it's most likely the translations are there. To migrate them, use this tip: https://community.shopify.com/c/international-commerce/why-did-my-theme-update-erase-most-translations/m-p/2016134/highlight/true#M5948 - Auto-translations come from Google Translate. Other apps use different engines which might be better for Japanese. - Translations can be removed by exporting the CSV, making column H blank, and reuploading with 'Overwrite' ticked. This will get you back to a blank state. Using the tip above after will bring over prior manual translations. - No code is modified by Translate & Adapt.
March 17, 2025
It was working fine but at some point it completely stopped taking the right references but using for all products the same info. Support could only tell me to manually translate the references or use another app. It is unknown what the bug is due to and if it is fixable
March 7, 2025
We had already translated our shops main language and ALL tags, labels e.t.c but apparently we can no longer edit this directly in shopify but have to rely on an app that makes this an impossible operation. The app becomes completely useless when it can't translate, or should i say, change the reference text into the same language but to something more suited for the issue
Dec. 16, 2024
Da mesi sto impazzendo per aggiornare la traduzione dei testi nella homepage ma neanche il Supporto di Shopify mi sa aiutare. La traduzione non é corretta e non si adatta all'originale nemmeno dopo aver cliccato auto-translate diverse volte. Non é possibilie aggiustare la traduzione manualmente proprio nelle parti in cui serve.
Nov. 22, 2024
Eine Zeit lang ganz gut, wenn auch im Basic Plan nur 2 Sprachen automatisch. Neuerdings gibt es aber keine Übersetzungen mehr. Ein Update konnten wir noch nicht finden. Wir suchen den Fehler. Hat jemand eine Idee dazu? Danke vorab und Grüße
Nov. 14, 2024
Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation? Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date. I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.
Hi there, you can automatically switch languages based on a buyer's preferences. Go to Settings --> Markets --> Preferences --> turn on Language redirection. We do recommend having a way for customers to manually select their language with a drop down in addition to this. If you're using any up to date theme from the Shopify theme store, this comes built into the theme.
Oct. 31, 2024
I found the following issue with the translation tool: The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English Example: German (correct): "...aus Bio-Aloe Vera und..." English (incorrect): "...oforganic aloe veraand..." English (should be): "...of organic aloe vera and..." All bold formatted text segments in the English translation lack spaces before and after them This happens consistently with every bold text segment in the translation
Aug. 9, 2024
Rapide et efficace mais il ne prends pas en charge les URL. Donc le rendu ne fais pas du tout professionnel. Edit en réponse à votre réponse : j'ai 700 produits j'ai autre chose à faire que de renommer les URL une par une , sinon je ne prendrais pas d'App de traduction AUTOMATIQUE.
Translate & Adapt has the ability to translate URLs. See this video to understand how https://youtu.be/1oXLydxjgS8
July 26, 2024
I gave a two because you can only have two languages allowed. Not user friendly. And doesn’t bulk translate like it should. Seeking another app
June 3, 2024
Hi there, we would love to help with any issues you have with the app. We'll reach out over email.
May 31, 2024
Even if you translate manually it does NOT makes any changes, it stays has the App has translated. Plus there is not any possibility to "lock" words that you don't want to be translated.
Hi there, we've reached out via email to try and help!
March 26, 2024
requiero un correo de soporte por algunas dudas que tengo de la integración con shopify
We've reached out over email. Looking forward to helping!
March 9, 2024
not working
Hi there, we apologize you've experienced this. We had a few hours where the app was down. It is up now. We'd love it if you can try again.
March 7, 2024
I wish there there were more languase added,loke haitian creole. Thank you YBG&KYLESTORE
Jan. 30, 2024
All of my descriptions, products etc are on norwegian, is it possible to chnge default language into english, and make everything translated from norwegian into english?
I recommend checkout this youtube channel to understand a bit more about how default languages work https://www.youtube.com/@Shopify-Translate-and-Adapt
Jan. 26, 2024
Jan. 24, 2024
Works good but there is no way to adapt strings in the default language for all markets.
Hi there, please be in touch at localization-product-team@shopify.com. Translate & Adapt can adapt the default language by market, for example if your default language were English you could have 'color' in one market and 'colour' in another, but if you want to change default language strings in all markets, then you would edit the default source content in admin. Translate & Adapt takes the source content (on the left in the editor) and allows you to modify on top of that for different language contexts; it is not able to modify the source.
Jan. 18, 2024
I used the translation app to translate my shop into both English and German. Initially, I was pleased that two languages were offered for free. Unfortunately, only a portion of my website was automatically translated, and all products and pages were omitted. Additionally, I discovered some translation gaps. Another issue arose when attempting to re-run the automatic translation, as I received a message stating that I had reached my translation limit. This was very disappointing and confusing. Have I made an error, or has my shop fallen victim to a technical glitch? I am hopeful for a resolution to this issue, as the current situation significantly impacts user-friendliness.