Shopify Translate & Adapt
Shopify Translate & Adapt: Ecommerce Translation App
Rating
4.6
feedback
1,201
chart
#1,859
All reviews
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May 2, 2025
I was told by the Theme developer that the Translate & Adapt app was necessary to provide a second language (Japanese) to my store, thus installed it. While I appreciate the effort to streamline the translation process and find the search functionality to be indispensable, the automatic translations are impressively horrendous and cannot be used. Not a single one of them. The Japanese translations are very unprofessional in tone and manner and laughably incorrect. Many translations make no sense whatsoever. We spent two months manually translating every single word of text throughout not only the website, but checkout journey and all hardwired communications and finished about 1/2 of the stores translations. Then, we had an issue with the navigation menu not leading to the correct URL, thus contacted Shopify to help. The IT support was able to identify and rectify the issue, but in the troubleshooting process, accidentally pressed the “Auto-translate” button, which then over-rode all of the manual translations that we spent months painstakingly translating. Considering that there is no way to download an Excel spreadsheet for the translations nor is there a way to identify which translation applies to which page without constantly referencing the website while applying the translations, this mistake has set us back tremendously. It is absolutely incomprehensible that Shopify IT support not only has access to that button, but that pressing one button can override ALL of the manual translations. The icing on the cake is that there is no way to reverse the action or revert the code back. USE WITH EXTREME CAUTION!!! To the Shopify Product Managers / UI/UX Team, please consider the following enhancements: 1: Move the location of the “Auto Translate” button to a less conspicuous place. The current placement invites errors and mistakes. 2: Add a confirmation pop-up that clearly explains the ramifications of pressing the button 3: Add a functionality to reverse any changes 4: Add a functionality to restrict usage of this button or grey it out for some users 5: Make a proper user manual and ensure your internal staff know the ramifications of pressing that button
Thanks for trying out the app. A few things in response: - It's not possible to overwrite manual translations with auto-translations. Check your previous theme, it's most likely the translations are there. To migrate them, use this tip: https://community.shopify.com/c/international-commerce/why-did-my-theme-update-erase-most-translations/m-p/2016134/highlight/true#M5948 - Auto-translations come from Google Translate. Other apps use different engines which might be better for Japanese. - Translations can be removed by exporting the CSV, making column H blank, and reuploading with 'Overwrite' ticked. This will get you back to a blank state. Using the tip above after will bring over prior manual translations. - No code is modified by Translate & Adapt.
April 29, 2025
April 28, 2025
April 28, 2025
April 28, 2025
Fast and accurate translation.
Using app
9 months
Total reviews
1
Average rating
5.0
April 18, 2025
April 15, 2025
Limited. Tried using this App and everything was looking really good, until we realised that it was translating underlying URL links in the body of our pages. This meant that the URL's in the links weren't correct, causing 404 errors. Once again, the standard response from Shopify was that the App was limited, and that we would need to pay more for a third party App that might do a better job.
April 13, 2025
April 13, 2025
It is easy and simple to use. The automatic translations work like a charm.
April 12, 2025
April 12, 2025
It's so important and good but they should add bulk translate for stores that have many products like me I have 366 products so it's so difficult to translate all these products individually
April 11, 2025
Nice app would give it 5 stars but only limited to 2 translations and then you are SOL