All reviews

Rating Breakdown

  • 5
    71% (911 ratings)
  • 4
    20% (258 ratings)
  • 3
    4% (52 ratings)
  • 2
    2% (23 ratings)
  • 1
    3% (41 ratings)
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3 / 5 Share

May 5, 2023

A decent app but rather complex to use and long loading times. However, lately the saving process hangs a lot and you are forced to reload the page and rewrite the translations. Really frustrating.

Store

SMRTLAB

Using app

8 months

Total reviews

3

Average rating

4.3

3 / 5 Share

April 27, 2023

The auto translate feature is incredibly simple and intuitive to use, however it has a hard cap on just 2 languages which doesn't make much sense to me. I was hoping to offer a few languages for my EU customers. I don't understand why there is such a limit in place to only support two languages, I would gladly pay like $10 to translate the rest of my site to add German and French support... it feels pretty unfair to only offer Spanish and Italian in my opinion, not a good look for my store.

Using app

13 days

Total reviews

1

Average rating

3.0

3 / 5 Share

March 27, 2023

It works well, but it does not translate the content that is generated via a Website Builder such as Gempages.Is there a workaround to this other than paying premium on third party apps ?

Store

Autobay

Using app

7 months

Total reviews

4

Average rating

4.5

Developer Reply

Translate & Adapt has access to 3rd party apps that store content inside Shopify and are integrated with the Translation API. If an app doesn't store it within Shopify the app can't access the data to translate. Shopify strongly recommends partners to integrate with the APIs because it means they can support new features that roll out which increase reliability, speed, security and features adoption. Translate & Adapt is working with Pagefly though, so you can maybe try that. Alternatively some merchants prefer to operate two language apps side by side, as some apps have the capability to translate content in the front end. We don't recommend that as translating in the front end means that some logic such as localization to a specific market may be broken. Still that is a way to make it work.

3 / 5 Share

March 12, 2023

Good feature. Really hope that the team can implement "Glossary/Dictionary" to apply translation for key words.

Using app

7 months

Total reviews

2

Average rating

4.0

3 / 5 Share

March 8, 2023

I changed languages. But I cannot change default languages for automatic translation. After I discussed with app team. I can reset program but it still need progress of many parts.

Using app

2 months

Total reviews

22

Average rating

4.7

3 / 5 Share

Feb. 28, 2023

I think this is really good function wise. It does the translations super quick and its easy to read your original text to the translated text as well as to fix it. However, translations always seem to work better in google going from another language to English and not the other way around. I am translating to Swedish and my husband ( who is swedish) still has to rewrite almost everything to really localize it so it really sounds correct. I would really prefer an app that has that local touch. When amazon opened in sweden they did an AI translate for swedish and it landed in the news bc it they translated a necklace or something into the word for a male private part or something rediculous like that. I mean no one needs that to happen for their small business. So overall, its a good app with a good base but if you wanna be local you gotta go to local to get it right.

Using app

20 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review and taking the time to work with the app. Translations themselves come from a Google Translate integration which means we don't control the text, but aim to give the opportunity to amend what comes back. I can relate - my store sells 'sloth necklaces' which translate as 'lazy necklaces'! As Google Translate continues to improve over time, the quality of auto-translations will continue to get better. Whilst it's taken longer than you'd hoped, the way you've done it - auto-translating and correcting, is a great way to go about things.

3 / 5 Share

Feb. 19, 2023

Hello, everything works fine except for 2 things: 1. the main menu is not translated 2. And words with "&" are translated with: & Could you maybe help me there? Regards Niklas

Using app

5 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 5, 2023

Hello, I wish this App wouldn't be limited to just 2 languages. Any idea when it will allow all supported languages? Thanks.

Using app

2 days

Total reviews

3

Average rating

4.0

3 / 5 Share

Dec. 14, 2022

I think the result of auto-translation is quite acceptable. But not having the option to select multiple or all products to translate at once is painful, especially when you have 100+ products to translate into more than 1 languages.. And also not sure what happens when a product description or any content is updated?

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thanks for trying out the app. Stores can be translated entirely in one go, and unedited auto-translations will update if the default content is updated. The Translate & Adapt Team

3 / 5 Share

Oct. 6, 2022

It's great but 2 languages is definitely not enough so I had to remove the app. When will the paid plan be available for more automatic languages?

Using app

4 days

Total reviews

7

Average rating

4.6

3 / 5 Share

Sept. 15, 2022

Good, but it lacks some important features: 1. Export/import specific content for CSV/Excel: for example the possibility to export/import ONLY the products or ONLY the collections or ONLY specific metafields or ONLY the theme sections, etc. 2. Add "Name" or "Namespace and key" in the metafield export file (it is impossible to filter specific metafields if you do not name them in the spreadsheet) 3. Move translations between themes (Theme Sections and Theme Assets) 4. Apps text translations

Using app

About 2 months

Total reviews

16

Average rating

3.8

Developer Reply

Hi there, thanks so much for trying the app and your feedback. 1. From Settings > Languages you can export and import a CSV. You can delete any rows you don't want to upload, so you can import a resource type at a time. Export by resource is coming. 2. This is helpful feedback. It's a limitation from outside our app, but improved metafield support is under development. In the short term the CSV can be used to translate all instances of a phrase using your spreadsheet tool's find and replace. 3. This is an additional limitation outside the app but one we are looking at closely. Standard theme content such as checkout and system messages are included in all Shopify themes in supported languages. As themes can differ, migrating edited content between themes has challenges. The CSV can also be used to match content between themes. 4. Shopify Translate & Adapt translates content available via the Translations API, which for 3rd party apps means it saves to metafields or the theme. However some 3rd party apps can translate other 3rd party app content on the storefront using Javascript. These can be used alongside Translate & Adapt. Best wishes, Shopify Translate & Adapt team

3 / 5 Share

Sept. 14, 2022

Je viens d'installer votre application et j'ai des problèmes à certain endroits ou la traduction ne se fait pas et je tente de voir à qui je peux parler et il n'y a aucun endroit pour recevoir de l'aide.

Using app

8 months

Total reviews

3

Average rating

4.3

Developer Reply

Bonjour, merci pour votre commentaire. Notre équipe de support chez Shopify peuvent répondre a vos questions sur l'application "Translate & Adapt" à travers le l'assistance client au https://help.shopify.com/fr/support. Cependant, nous vous avons envoyer un e-mail où il nous fera plaisir de vous assister là!