Ciwi.ai:AI Translator GPT‑4.1
Shopify 1st Translate Language & Currency Converter
Rating
4.8
feedback
21
chart
#3,738
All reviews
Nov. 23, 2025
This app saves me so much time! The translations are accurate and read naturally — not like machine translation. A must-have for Shopify stores selling worldwide!
Nov. 21, 2025
As a small e-commerce business, I've been searching for a translation plugin that is easy to operate, supports multiple AI models, and is reasonably priced to meet my website's SEO needs across various regions. After trying Ciwi.ai, I believe this is currently the plugin that best meets my requirements, particularly with its outstanding customer support. Whenever I encounter issues and seek assistance, I always receive timely responses and guidance from real technical staff. In fact, they typically help with the operations directly - I simply need to state my requirements. This is what I value most: a product that is always responsive. Therefore, I highly recommend that individuals and businesses with similar needs give this plugin a try. I'm confident you'll arrive at an assessment similar to mine.
Nov. 12, 2025
Very useful app for translations, perfect support, the support manager was professional and efficient in solving a small problem for me
Nov. 6, 2025
I had a bad experience with this app. I spent two weeks inside it, working intensely just to translate my store into the requested languages while following my glossary rules. But there was always a problem, either something was missing in the translation, or the support team kept promising things that never happened. Sometimes, translations I had completed would disappear the next day, maybe because support interfered or something wasn’t properly configured. I didn’t want to leave too early because support kept reassuring me, which is the only reason I’m giving 2 stars. But after two full weeks, I still had no proper translations, everything was half done. Completely unacceptable. I lost a lot of time, and therefore a lot of money.
Hi, We’re truly sorry to hear that your experience with our app didn’t meet your expectations. We understand how frustrating it can be to spend time setting things up and not see the results you hoped for. After carefully reviewing your case, here’s what we found: 1. Full refund provided: As soon as you requested, we immediately processed a full refund — so you didn’t lose any actual payment. 2. Translation issues and third-party limitations: Some parts of your request involved functions that rely on third-party apps, which unfortunately don’t support automated translation. Our support team explained this multiple times and also suggested alternative solutions based on your setup. We truly did our best to assist within the technical limitations, and we’re sorry that this still caused inconvenience. Your feedback helps us improve — and we’ve already taken steps to make these limitations clearer in our documentation so future users can avoid similar confusion. Thank you for trying our app, and we wish you success with your store localization project. — The Ciwi Team
Oct. 7, 2025
Great app for multilingual translations. The support team is incredibly responsive — they help almost immediately. Highly recommended!
Sept. 25, 2025
I really like their approach, combining points purchases with a subscription model. My initial orders were small, but my customers were scattered. I stumbled upon this app because it supports Chinese, which is amazing. There are so few apps in the app store that support Chinese, and even fewer translation apps. If a translation app doesn't even support a language I understand, I don't see the point. So I chose Ciwi.ai, and it didn't disappoint. I've noticed a significant increase in my conversion rate. This is my first time subscribing to an app, and I plan to continue using it. I look forward to seeing more updates from Ciwi. I give it five stars for its excellent customer support and user interface.
Sept. 17, 2025
This translation plugin is the best one I’ve ever used! It’s really reasonably priced and has no other messy fees! Highly recommended, and the settings are very sensible. Customer service also responds very quickly! But never use Translate & Currency — they have an auto-charge feature and deducted $1,000 without my knowledge. Do not use Translate & Currency!
Aug. 5, 2025
Absolutely love this app! The support team is amazing — super friendly and always quick to respond whenever I have a question. The app itself is very easy to use and works perfectly for translating our store content.
July 8, 2025
The app does the job and the support is reactive and supportive. Must have !
June 26, 2025
We've been using this translation app for a while, and it's been excellent. The customer service is fast and very helpful — every time we had a question, they responded quickly and solved it efficiently. One of the standout features is the ability to choose different LLMs for translation. The translations aren't just word-for-word; they take the context into account, which makes the final result much more natural and accurate. Special thanks to Allen for his outstanding support — he’s been incredibly helpful throughout. Highly recommended! 中文的服务支持太棒了,比邮件回复的体验好太多!而且会用心聆听用户的需求,给出迅速、快捷的支持! 闭眼冲!
June 13, 2025
This app is incredibly helpful for fast and accurate translations—practically error-free. Yes, you do pay credits for translations (unless you connect your own API), but in return, you avoid the hassle of dealing with human translators and wasted time. The support team is responsive and very professional. In our case, we managed to translate an entire language in just 3 hours—a phenomenal speed compared to the 5–10 days it used to take us before. Highly recommended if you value efficiency, speed, and reliability in your translation workflow.
May 9, 2025
The translation quality is very good, and the speed is also fast. Customer service response and problem-solving speed are very fast.
March 13, 2025
Be aware that the application is not completely free. You have to buy credits when you translate over a certain number of characters.
Feb. 28, 2025
It's very user-friendly. The official translation app only supports two languages, which perfectly makes up for that shortcoming. Moreover, it's more convenient to use than other applications. The customer response is also very prompt, which has helped me solve a lot of problems.
Feb. 18, 2025
I tried this app,the great side is very easy to use. And the translation result is perfectly displayed, not feel like a third-party plug-in, pretty immpresive. I used it for my 4th and 5th language(shopify only provide 3 languages).
Feb. 21, 2025
Second try to use this app. Got helpful and realtime support from developer.
Hello, sorry for the issues and inconvenience caused. We’ve checked and confirmed that the translation feature is working correctly, but we’re unsure why the text wasn’t displaying properly when you checked it. We suspect it might be due to your browser automatically translating or a translation plugin interfering with the app’s functionality. We’ve completed the translation work for your site. If you need further translation, you can reinstall the app and notify us. We will manually assist with the process. If you have any other issues, please feel free to contact us, and we will respond as soon as possible.