All reviews

Rating Breakdown

  • 5
    76% (61 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    20% (16 ratings)

Reviews with Text

  • 98% (78)
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5 / 5 Share

March 17, 2025

Great app and experience. The founders dashboard is the simplest way to track my margins, my CPA, and ROAS that I've found. Even if you're only on the free version, there's tons of value.

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Ozzi

Using app

About 1 month

Total reviews

4

Average rating

5.0

2 / 5 Share

Jan. 19, 2025

Would love to at least try and get this app off the ground but can't start due to an error in my set up and absolutely no customer service available for help...

Using app

18 minutes

Total reviews

7

Average rating

4.6

5 / 5 Share

Jan. 14, 2025

Miles, our account manager, has been a great partner, bringing valuable ideas to fully utilize Triple whale 3.0 and working seamlessly with our internal and external teams to drive adoption and implementation helping us to make more informed decisions about our marketing spend!

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Canopy

Using app

Almost 2 years

Total reviews

12

Average rating

4.7

1 / 5 Share

Jan. 9, 2025

so complicated app and has hundreds of complicated feature. but NOT pulling up the real shipping cost from Shopify LOL. if you offer lets say free shipping over $100 and charge 7$ shipping cost from customers this app will NOT able to put real cost that you pay for shipping. while they advising to make AVERAGE cost per shipping hahahaha . we pay 4.5$ shipping cost in one order and next order we can pay 100$ for shipping (both free shipping for customers) and expenses will be counted incorrectly because app will never now what did you pay to Shopify shipping (that 99% users use). ALL competitors apps has this feature for 2-3 years but triple not even care. I contacting them every 6 months, and they every time first heard this. LOOK this is a basic feature NUMBER 1 that you had to implement to make accounting correctly you will never know NET profit for exact order NEVER if this is not implemented. currently your accounting is 2+2=5.76

Using app

12 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 5, 2025

We've been using Triple Whale since October 2023 and it has completely changed how we approach social and search advertising, among other things. Very happy customers! Good to see the product team constantly trying to release new features, with the last big ticket one being Sonar (at least for us). Keep up the great work!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

AMAZING way to analyze your business accurately and consistently. Blows GA4 out of the water and aggregates all necessary data from Shopify, Media Platforms , creative and so much more in one place! Highly recommend this. I will say it is worth the upgrade as you will benefit from having support and customization to look at your business the way you want. Also the service we have had from their rep Miles is beyond! Incredible partner.

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NOYZ

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Triple Whale has afforded us the ability to make real time adjustments to our advertising efforts based on much more accurate insights. Before Triple Whale, we would have to rely on the marketing channel dashboards, which were highly inaccurate for our business. Now we can calibrate what we see in each channel and match it to our topline revenue. The team has worked with me personally to fine tune the tool to our specific needs and I use no other 3rd party tool that has made so many improvements and updates to the tool. It's like we have 2x the tool that we started with when we first signed on with Triple Whale.

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JOLYN

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I’ve been using TripleWhale for years across multiple companies, and it’s been a game-changer. The Moby feature makes data analysis accessible to anyone. We often answer questions live in meetings by asking Moby. Beyond the tool itself, the team’s dedication to customer success is awesome.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Triple Whale has been a great tool for aggregating advertising metrics into a simple dashboard, creative performance analysis, and customer journey tracking. Timesaving for tracking up up to the moment snapshots accross channels.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

TW helps us to attribute conversions, and see in detail where to invest our marketing budget across all channels. Marketing channels tend to over attribute their own platform which makes it difficult to find the right marketing mix. It been a lifesaver many times. Would 100% recommend!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Big fan and my go-to for a quick look at spend, ROAs, and creating lookalike audiences. It's an amazing dash for me I literally go to dozens of times a day.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Awesome tool! Analytics dashboard is awesome, but the real value is the attribution pixel.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Many different ways to slice the data and view under different attribution models. Team over at Triple Whale is very responsive + helpful!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Love the software - really impactful & important to have great partner in the space. Thank you TW for the excellent reporting & continually looking to upgrade & improve what you do & helping us become a bigger & better company & help our community growth & flourish!

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Kineon

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

This app has transformed the business. Everyone needs to get on TW!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Triple Whale has served as a source of truth for multi touch attribution across our paid and organic marketing efforts. We use the Moby feature to quickly get answers to anything from new customer acquisition insights to discovering actionable data trends! The ability to seamlessly view data in various attribution models and lookback windows helps tell a better story for how our marketing efforts play a role in customer journey. The Customer Success Team is responsive, keeps us informed with product updates, and checks-in with us regularly for possible product optimizations.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

An absolutely essential platform for seamless access to marketing metrics, customer cohort data, and attribution. If you have a small team, Triple Whale can do the job of several analysts for a tiny fraction of the price. Easily our team’s most used tool, and we don’t know what we’d do without it!

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Fanastic, easy to use, love that you can see everything at a glace. Super happy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great and unmissable app to use for better insights on advertising efforts and get a better understanding of attribution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

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Seluni

Using app

5 months

Total reviews

4

Average rating

5.0