All reviews

Rating Breakdown

  • 5
    98% (716 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (701)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2026

excellent customer service from vani he helped a lot in setting my my intergrations

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Hello Poster Kings store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

March 2, 2026

Super Support, Durra war sehr hilfreich bei meinem Problemen. Top!

Store

Hushly

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hushly store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

March 1, 2026

Durra was very helpful!!

Using app

6 days

Total reviews

9

Average rating

4.9

Developer Reply

Hello PawfectPawz store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Feb. 27, 2026

"Amazing support from Vani! She was incredibly helpful in setting up my collaborator access and making sure my custom shipping data was accurate. Fast, professional, and very knowledgeable. TrueProfit is a must-have for any Shopify owner looking for real clarity on their net profit. Thank you, Vani!"

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BlushFashionstore store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 27, 2026

Great app after reviewing about 6 or 7 different. The best interface I saw in terms of convenience. Support is good to, solved my questions really fast

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Titantrek store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 27, 2026

Com a configuração correta é muito bom para fazer a contabilidade. Precisei de ajuda e a Grace do suporte foi muito solicita e prestativa

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Genebras store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Feb. 25, 2026

very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello LumoPeak store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

4 / 5 Share

Feb. 25, 2026

Just setting up TrueProfit and had some questions regarding COGS and zone setup. Durra was responsive and helpful through the message box and on a Google call, and also took me through some of the other features which I had not setup yet. The only limitations I have found is there is no export/import for the COGS zones so these have to be manually updated and saved. I also have not been able to link our shipping providers directly so I have had to set this up using weight based rules.

Store

Hiplok

Using app

About 22 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hello Hiplok store admin, Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 24, 2026

Really great customer support with Grace, thanks a lot!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mary Yeager store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Grace The TrueProfit team

5 / 5 Share

Feb. 24, 2026

Fantastic experience with the app and with the customer support, specially for Durra!!! Really great in help me and they clarified all my question plus help me step by step on all the process to fix my issues! Absolutely 5 star :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Khleopatra store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 17, 2026

Gabriel was awesome! Stepped me through a couple of issues.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello Avtec Surgical store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Feb. 17, 2026

Appli au top et sav au rdv. Merci

Store

PulSed

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello PulSed store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Gabriel The TrueProfit team

5 / 5 Share

Feb. 14, 2026

True Profit has been the best profit tracking app I’ve tried so far. What really sold me is the support. Durra responded to me immediately every time, and even offered to screenshare to make sure I had everything set up correctly. Trial’s been a really positive experience and I’ll most likely stick with this app vs the others I tried.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Becoming Her™ store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 14, 2026

Vani à été excellente extrêmement réactive et patiente.

Store

Beebeo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Beebeo store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani The TrueProfit team

5 / 5 Share

Feb. 14, 2026

Durra was top tier when it came to support, instant replies and great guidance

Store

Zenrova

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Zenrova store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 13, 2026

TrueProfit helped my a lot with calculation my profit.Its Seamless and super easy to setup one concern is the pricing but still really good customer support and features

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Minimama store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Store

Somnea

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Somnea store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Store

Techora

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Techora store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Feb. 11, 2026

Phenomenal customer service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Strikeline store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Feb. 9, 2026

Atendimento 5 estrelas! A Durra foi sensacional, muito paciente e prestativa. O suporte fez toda a diferença. Parabéns!

Store

HIM Co.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello HIM Co. store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team