All reviews

Rating Breakdown

  • 5
    97% (667 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (654)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

Perfect app for profit tracking when you already have attribution software. It's clean, simple to use, and easy to customize for max accuracy. I was having a small issue with configuration and Grace came in to safe the day quickly and easily. Highly recommended!

Store

Chromia

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Vani gave me the best customer service. 10/10

Store

Techit

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hello Techit store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable. What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side. Highly recommended. Excellent app and even better customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Wellfood store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 20, 2026

GRACE was great and very quick to respond.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello ESPK Goods store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

1 / 5 Share

Jan. 20, 2026

AVOID! There's better Profit Apps out there! We've been using this app for 3-years, and they've given us 1-week notice to either accept a 400% price increase from our legacy plan (which we got for being one of their first users) or be banned from the app. If you're considering this app, don't! There's better alternatives, and ones with better support who don't throw away their legacy users with zero thought.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi Dylan Garrod, We’d like to clarify a few points for transparency. This was not a sudden or arbitrary change, and users were not banned for declining a plan change. Merchants are always free to decide whether TrueProfit continues to fit their business needs. Over the past few years, TrueProfit has evolved significantly, including major infrastructure and architectural upgrades required to continue developing, supporting, and improving the app. As part of this transition, certain legacy plans created many years ago under a very different product scope are no longer sustainable. Affected users were contacted directly in advance and provided with a transition offer, giving time to continue using the app and evaluate the current version before moving to standard pricing. We understand pricing changes can be frustrating, and we respect that every merchant can choose the tools that work best for them. We appreciate the feedback and wish you success with whichever solution you choose. Best regards, Harper TrueProfit Team

5 / 5 Share

Jan. 19, 2026

Gabriel hopped on a call and helped me out

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Stridon® store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 19, 2026

great customer service!

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Little Beast store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Durra TrueProfit team

5 / 5 Share

Jan. 16, 2026

love the app and the customer support. Gabriel was incredibly helpful in setting everything up properly, and I’m really happy with the overall experience.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello SPACEVAC store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Gabriel TrueProfit team

5 / 5 Share

Jan. 16, 2026

Merci à Grace d'avoir résolu aussi rapidement un petit bug application très facile à utiliser et performante.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wouftoy – Harnais Anti-Traction pour Chien | Confort et Sécurité store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 16, 2026

Operator Gabriel helped resolve the issue quickly, thanks to him!

Using app

About 1 year

Total reviews

5

Average rating

1.8

Developer Reply

Hello Dentiphoto store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

Very good help from Grace!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Tiffanya Store store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Grace TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

vani is very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elyrias Co.™ store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 15, 2026

Vani was great and really helpful excellent customer service thanks once again

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Trendz Direct store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 15, 2026

Goede service van Vani

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Ballonnenshop.nl store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 14, 2026

No need for other apps. This one is pretty good and the customer support is awesome. It seemed a bit expensive at first, but I realized I wasn’t making as much profit as I thought. It’s valuable to find that out.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello SHE SIDE store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 14, 2026

Very good app for profit analytics! Great support, especially from Vani; they were really helpful!

Store

AXIRA

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello AXIRA store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 14, 2026

Excellent app and super good customer support with Durra!!!!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello PRFCT Hydration store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Jan. 13, 2026

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello ClearDose store admin, Thank you so much for your rating! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani TrueProfit team

5 / 5 Share

Jan. 13, 2026

Excellent experience with Vani, who helped me set up my account, particularly with regard to shipping and freight costs by country. Screen sharing and clear instructions helped me understand everything and set up my account correctly. Thank you for your support.

Store

CARYLO

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello CARYLO store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Jan. 13, 2026

10/10 the quickest and best support i know

Store

Amure

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Amure store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team