All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

very practical and good support!

Store

VitaNox

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 2, 2025

Really good app and i especially like the fact you can segment product cost per quantity. Had a slight issue with 1 thing and Grace was very quick to help. Very pleased i got this app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

good

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello HPV Care store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit team

5 / 5 Share

Nov. 30, 2025

Great profit tracking app. Thanks to Vani for the support.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello TRYRENOVA store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 30, 2025

good

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello HPV Clear® store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit team

5 / 5 Share

Nov. 29, 2025

I had an amazing experience with Durra from True Profit. She went above and beyond to help me understand my numbers and set everything up correctly. She explained things clearly, fixed what needed to be fixed, and made sure I fully understood how to use the tools for my business. Super patient, super knowledgeable, and genuinely helpful.

Store

Zavora

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Exelente suporte do Gabriel

Store

HIM Co.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello HIM Co. store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Nov. 27, 2025

Perfect

Store

HIM Co.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello HIM Co store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 27, 2025

One of the best apps to calculate per product and great support. Recently left TW to TP.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello StilZeitMode store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at [email protected]. Best regards, Vani True Profit team

5 / 5 Share

Nov. 26, 2025

Great descriptive support

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Seventh Boutique store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit team

5 / 5 Share

Nov. 26, 2025

We received exceptionally fast and efficient support. Durra account manager was extremely helpful, and we were genuinely impressed by both the speed and the quality of the responses.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SurviveX Store store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit team

5 / 5 Share

Nov. 26, 2025

Customer service is top tier

Store

Moodi

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Moodi store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 24, 2025

Grace was awesome, great customer service!

Store

cevosy

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello cevosy store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 24, 2025

Lewis did an amazing job guiding me through the set up process and answered all of my questions. He made it seamless and showed all the amazing features that are included with the software. I wish I could give more than 5 stars!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello OmniMax store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Lewis True Profit

5 / 5 Share

Nov. 22, 2025

muy buen atendimiento al cliente

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lidia Lombardi store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 19, 2025

The customer service responded very promptly and patiently. Special praise goes to Grace; she truly understood my needs and resolved my issue immediately.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Dr. RestRight store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Nov. 19, 2025

polecam

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Verneta.pl store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Nov. 19, 2025

TrueProfit has genuinely transformed the way I run my business. The app finally gives me accurate, real-time profit tracking without the guesswork. Being able to see detailed expense breakdowns — ad spend, COGS, shipping, fees, refunds — all in one clean dashboard has helped me make faster and much more confident decisions. The clarity in their analytics alone has paid for the subscription many times over. I also want to mention the support team, especially Durra, who has been incredibly helpful. Every question I had was answered quickly and clearly, and the level of service made the whole setup process smooth. If you care about understanding your true profitability and scaling based on real numbers, TrueProfit is a must-have. Highly recommended.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello SmartPulse Store store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Nov. 18, 2025

Very Helpful and Highly recommend to any store owner! Customer support answers instantly.

Store

Alvora

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Alvora store admin, We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far. By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 18, 2025

Awesome app and support

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello PunkRave store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team