All reviews

Rating Breakdown

  • 5
    98% (631 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (618)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2025

Great app - its an essential! Vani from the team support was verry helpful!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

excellente aide en ligne, précise et complète via le tchat. Les fonctionnalités sont suffisantes. Je recommande vivement.

Using app

--

Total reviews

10

Average rating

4.7

4 / 5 Share

Dec. 23, 2025

I personally think the app is overpriced for what it offers. The integration with Shopify is great but if you have a decent amount of expenses outside of Shopify you have to enter all of those manually. There is no integration with Quick Books or a way to bulk import expenses. That said they do have great customer service and are very responsive and helpful. Vani and Gabriel specifically have been great.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hello JAMIE ANNE Thank you so much for taking the time to share such detailed feedback. You’re absolutely right that entering non-Shopify expenses manually can be time-consuming, and we understand how helpful integrations like QuickBooks or bulk import would be. This feedback has been noted and shared with our product team as we continue improving the app. We’re also very happy to hear that you had a great experience with our customer support. Thanks again for using the app and for helping us get better. Best regards, Harper TrueProfit Team

5 / 5 Share

Dec. 23, 2025

Vani was very helpful and showed me everything I need to know to work out my costs properly.

Store

VitaliQ

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello VitaliQ store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 22, 2025

Great app. Highly recommend. Excellent customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Burleigh & Co. store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Dec. 21, 2025

I was a bit confused on how to setup my bundles cost of goods as it was a bit tricky navigating the app but Durra was very helpful in doing this for me, durra invited me to a google meeting and took me step by step on how to input all my cost of goods accurately and correctly and it was a lot simpler than i thought thanks to her help, durra was very nice and kind and very helping, great customer service.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Lumi Beam store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Dec. 19, 2025

10/10 experience, app works great and customer support is excellent.

Store

Lorene

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lorene store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 19, 2025

Amazing app, loads of useful analytic features, Vani from the customer support team is spot on and super helpful

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sis What's The Tee store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 19, 2025

grace helped me out and she was perfect and patient with me helped me and walked me through everything thank you

Store

COREX

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Grace was a very solid customer support leader that helped me with all my enquiries cheers to her!

Store

Seloura

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello Seloura store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Dec. 18, 2025

Amazing app and support and thanks to "Durra" for the help !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello DevilFashion Official store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Durra TrueProfit Support Team

5 / 5 Share

Dec. 17, 2025

Grace is Amazing, the Customer Service is on point and the interface is nice and clean and simple to read, would recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Support team is super helpful! Spoke with Vani and helped me out with no issues whatsoever. Highly recommend!

Store

Volenci

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Volenci store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Dec. 16, 2025

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello mishmash store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Dec. 12, 2025

Great support from Grace! She was awesome : )

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello SoleBrace® | Built for the Grind store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Dec. 12, 2025

Very good app for great price! I am very satisfied, onboarding, help and application was top level. I would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ergorest SLO store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Dec. 12, 2025

Your business should use this app to avoid unnecessary hidden costs. The support was excellent, thanks Uyen.

Store

COWGAD

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello COWGAD store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Dec. 10, 2025

Love this app! It’s so intuitive and the interface is layed out so well. It saves a lot of time. And support is very responsive. I highly recommend!

Using app

3 days

Total reviews

4

Average rating

4.5

Developer Reply

Hello Ramblin Road store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Dec. 9, 2025

Very precise with answers, attentive, great support. I need to input necessary data, and aTrue has the necessary tools. Durra.

Store

Himco

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Himco store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Dec. 9, 2025

Vani has been done really helpful to set up all the cost accurately by guiding me through in the google meeting and also i love app that makes so much easy to track everything - thanks

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nasotive store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit