All reviews

Rating Breakdown

  • 5
    98% (725 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (710)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2025

Great App. Good customer support. Vani was a lot of help with my support request.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello Military Overstock store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 16, 2025

Gabriel was very helpful, he same up with solutions and workarounds to accomplish things the app doesn't natively offer.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello BrewCraft store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 16, 2025

Very quick customer service, ready to help you with any request. I needed a profit tracking app and this one has everything I need.

Store

muuv

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello muuv Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 15, 2025

Lana helped me very well for setting up True Profit, She was very patient and explain everything gedatially possible. Thank you Lana!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello maison luxe bijoux store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Oct. 14, 2025

Vani did a great job today showing me how to use the entire app. Awesome work! TrueProfit App shows me everything I need to know so I'm not stressing out. It's an All-In-One App that everyone should get!

Store

Snagza

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Snagza store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 13, 2025

Supporto eccellente, rapido e molto chiaro. Mi hanno seguito con professionalità e disponibilità, aiutandomi a capire ogni passaggio in modo semplice. Servizio davvero di alto livello.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello absoluts store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Oct. 10, 2025

merci à vani pour son aide dans le paramétrage des ads

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Nébuleuse Bijoux store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 10, 2025

So far the app has been great, and Vani has been a wonderful support in making sure everything is set up correctly for me. I’ve never been so excited by numbers!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello BAD BATCH Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 9, 2025

Great app. I love that they directly integrate supplier APIs.

Store

Slimove

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Slimove store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

Great application. Grace is always very helpful with any questions we have

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Spoiler Diecast Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

Customer support Grace is great! Helpful and replies fast!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fountain store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 3, 2025

Great app, easy to use and customisable

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello Meow Safe store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 3, 2025

I got really good help from your supporter, Vani. She was patient and genuinely wanted to get this done. The service was on another level compared to what I have experienced before in these kinds of situations. She always kept me up to date – just absolutely lovely service by Vani. Thank you so much!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello FitGro.dk store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 2, 2025

Great app great customer service would highly recommend

Store

PawSafe

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello PawSafe store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 30, 2025

Muy buena atención al cliente.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello LUNÉA SCENTS store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 30, 2025

Great customer support, Vani is a great representative for this company, I will ask for her by name when I have another question next time for TrueProfit. Thank you.

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello SurviveX Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 27, 2025

Vani is Great and helpful support. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ZenPuff Co store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 24, 2025

Amazing app and support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello U.S. Figure Skating store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 23, 2025

Checke die App gerade aus und man bekommt jederzeit vom Live Support Hilfe - Prima, danke Gabriel

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello ByeByeToe® store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

the support is the best of the best. Very confident to use the Trueprofit after this support. update: still best support

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Marciano Milano store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team