TP: True Profit Analytics
TrueProfit tracks accurate Net Profit with real-time analytics
Rating
5.0
feedback
738
chart
#58
All reviews
Review RSS Feed
Sept. 20, 2025
The app works really well and does exactly what we needed. The support has been excellent—fast, clear, and really helpful. A special thanks to Vani, who made the whole process easy and went above and beyond to make sure everything was sorted quickly. Highly recommended!
Hello Mist store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team
Sept. 20, 2025
Otimo suporte da Vani, super compreensiva e resolveu meu problema em alguns minutos!
Hello WearingMen store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team
Sept. 20, 2025
Durra fue de gran ayuda con su soporte, totalmente recomendado!
Hello VELOCE store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team
Sept. 20, 2025
Kundensupport "durra" hat mir schnell weitergeholfen bei meinen Problemen und allgemein eine Top App
Hello Montaria store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team
Sept. 19, 2025
Great app with amazing customer support
Hello drmelaxinskin.com store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team
Sept. 18, 2025
I cannot login to the app since few days. There is no support response. Beside this, the app has errors all the time. Wrongly counts ad spend, returns etc.
Hi Beshaped team, We’re sorry to hear about your experience. Our team responded promptly to your support request and followed up multiple times with clear login instructions and an offer for a direct support call. Please note: If your Shopify store is connected to a TrueProfit account created using an email address, you won’t be able to access the app directly from your Shopify admin. In this case, you can log in via our web app at https://app.trueprofit.io using the registered email and password associated with your account. We remain available if you need any further help. Your feedback is important to us, and we’re committed to improving. Best regards, Harper The TrueProfit Team
Sept. 17, 2025
Great support from Vani! Helped me with any issues i had.
Hello Arrielight store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team
Sept. 17, 2025
Vani was a great help in clarifying how to use this app!
Hello Okie store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team
Sept. 15, 2025
Grace was very helpful in supporting me
Hello AussieRenovations store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
Sept. 13, 2025
Good app, customer service also works on saturday. Perfect
Hello Stackkicks store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team
Sept. 8, 2025
True Profit’s support team is excellent. Vani has been especially helpful—they addressed all of my concerns thoroughly, answered every question I had about the platform, and was very patient throughout the process. So far, my experience has been nothing but smooth and positive!
Hello Saint Maxime store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Sept. 8, 2025
Bonne expérience de support, j'avais un soucis qui a été réglé très rapidement. Aussi, l'application est facile à prendre en main et à configurer.
Hello K9 Unit store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team
Sept. 8, 2025
very helpful
Hello Ceyora store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
Sept. 10, 2025
L'équipe de Trueprofit à un SAV très réactif après une première déception. - L'application fonctionne très bien, je pense que d'ici quelque mois elle sera parfaite en ajoutant quelques petites fonctionnalité manquante mais pour ce qui est de lire les données rapidement je recommande. L'app mobile est un vrai plus non négligeable
Hello MLD store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Grace TrueProfit Support Team
Sept. 5, 2025
Vani was very helpful
Hello Steelshape store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Sept. 5, 2025
Good help!
Hi CityGott team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team
Sept. 5, 2025
Great Support, really easy to use and powerful app. Way better than Excel Profit Tracking
Hello KleberKompass store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team
Sept. 4, 2025
Vân was very helpful as we hopped on a google meet where she explained and went through the entire process of setting up my brand’s costs and outlining me the step by step process so I can do it myself in the future. She was very kind and patient with me. Her help is allowing me to scale efficiently and with a peace of mind. I would recommend this app to everyone who is eager to grow their brand.
Hello LumiDisc store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
Sept. 3, 2025
absolutely loved the customer support, everything is so easy to setup and cannot wait to use this platform to track everything!
Hello Aeva store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Lana TrueProfit Support Team
Sept. 2, 2025
Had a bit of confusion setting up the cost of goods based on customer order quantities, and Durra quickly helped me understand how to do it. Aside from that, TrueProfit is an amazing app.. super easy to use and great for analyzing data. Nothing feels better than seeing accurate numbers with just one refresh! Highly recommend.
Hello FLORENCE LANE store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Durra TrueProfit Support Team