All reviews

Rating Breakdown

  • 5
    96% (599 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

Amazing quick and easy service

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello WellnessWise store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 14, 2024

Very nice help, they respond super fast. The support jumped in a google call with me to help me setup the mobile app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Alega Fashion store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 11, 2024

Vani was very helpful! Amazing customer service. She's the best.

Store

Invairo

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Invairo store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 9, 2024

TrueProfit app support is top-notch! Vani, the support representative, was incredibly helpful. She patiently explained all the features of the app and assisted me in setting it up. Super supportive! Thank You Vani :) Amazing

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello NORDIC MOVEMENT GROUP store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 9, 2024

The dashboard is incredible, easy to read and digest the data. Great customer service with any questions on set up and issues you may have. I would recommend

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello HueArcadia store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 8, 2024

Very good service support!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fashion Boutique Sydney store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 8, 2024

Super expérience avec cette application vraiment pratique à utiliser ! Merci tout particulièrement à Vani pour son aide précieuse et son soutien, elle m'a guidée pas à pas au début, et a passé beaucoup de temps avec moi, patiente et dévouée, vraiment bravo !

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Maison najen nature store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 7, 2024

Its great customer support is very helpful and gives good insight into your businesses

Store

Afloura

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Afloura store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Grace True Profit

5 / 5 Share

May 6, 2024

Thanks to Harper for her support. I had issues on my account, and she sent me a google meet, i shared my screen, and she gave me the way to fix it. Then now, all work very well. Perfect support.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Moustizap store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Harper True Profit

5 / 5 Share

May 4, 2024

The team was very professional and communicative. This app allows me to see all of my costs in one place. I would definitely recommend. Worth every penny of the price.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Booty Suds store admin, Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/ If you have any further questions, please do not hesitate to contact us via live chat or email us at [email protected]. Best regards, Gabriel True Profit

5 / 5 Share

May 3, 2024

Great customer support, always looking out for you and your data :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Avellique store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

3 / 5 Share

May 3, 2024

Attention all business owners! It's essential to double-check the accuracy of your refund versus returns data. Shopify's financial summary counts all return requests as issued refunds, which can be misleading. Not all return requests are accepted, and not all approved returns end up refunded. Stay vigilant to ensure more precise results. I've discussed this concern with the TrueProfit team, but they believe making changes now isn't practical. So, choose wisely. Accurate net profit reporting is crucial for all of us.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hello Apollo Moda store admin, We deeply regret the issues you've experienced with the data in our app. We understand that it does not currently meet your specific requirements, particularly in relation to aligning with your needs for metrics such as "Refund and Return." Our aim has always been to ensure that our app aligns seamlessly with Shopify's total sales report, and we recognize that this falls short of your expectations when you require alignment with Shopify's Payments report. Your feedback is incredibly valuable to us, and we assure you that our team is carefully considering your suggestions for potential updates in the future to serve your needs better. Once again, we apologize for any inconvenience and appreciate your understanding. Should you have further feedback or questions, please do not hesitate to contact us directly via [email protected] Warm regards, Harper True Profit Team

5 / 5 Share

May 2, 2024

I tried all the different profit apps, and landed on this one as my favorite. While some of the others have slicker dashboards and cleaner email reports, True Profit provides great data, plus the pricing is better than the other apps. They're lacking some features when it comes to shipping options, like being able to account for standard vs express costs (currently they can't pull that data). But they seem to be working on things constantly, so I'm sure it will be there one day. Chat help is very fast and very helpful, which is much appreciated.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nerdy Ink store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 2, 2024

I have never seen a team that loves their teammates so much, the program works very successfully. And very useful

Store

PUMMY

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello PUMMY store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

May 2, 2024

nice

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Irriniti store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 29, 2024

Best app ever.

Store

Adira

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello Adira store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Durra True Profit

5 / 5 Share

April 27, 2024

App works Great. Shiro was very helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chosen111 store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Shiro True Profit

5 / 5 Share

April 27, 2024

Great Customer service. Agent Vani help me get all ads and cogs setup quickly and easily. Info is very accurate too. Will def be using this from now on.

Store

Divani

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Divani store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 27, 2024

Der beste Support den ich jemals bekommen habe (Vani)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello memorysnap store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit

5 / 5 Share

April 26, 2024

perfect assistance!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Luxurise store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at [email protected]. Best regards, Vani True Profit