All reviews

Rating Breakdown

  • 5
    98% (725 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (710)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

Grace did a fantastic job at helping me troubleshoot some errors & setting up multiple stores into one dashboard

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Solar Solutions store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 21, 2025

The customer support team has been fantastic. They even hopped on a call with me to walk through setting up my COGS, which made things so much easier. Their support is always quick and helpful, and the numbers they provide are accurate and reliable for my accounting. Really appreciate their help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Little Milestones team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 20, 2025

Lewis really amazing customer service

Store

Veromy

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Veromy store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Lewis TrueProfit Support Team

5 / 5 Share

Aug. 19, 2025

Outstanding support, very quick and extremely helpful

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Happy Plant People store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 19, 2025

Great app to track profit and costs, Vani was a great help with using the app and plan upgrades and the team are always online to help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello outwandr store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 18, 2025

Lewis and Grace were very helpful, spending more than two hours helping me set up my shipping costs in the app. Very helpful. The app is very good as well

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello EPIC Vitals store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 18, 2025

TrueProfit has been a game-changer for my Shopify store. I was struggling to get a clear picture of my real profit, drowning in a sea of spreadsheets and complex costs from Shopify Payments, PayPal, and ad platforms. This app solved all of that in a heartbeat. It provides a crystal-clear dashboard showing my exact net profit, allowing me to make smarter business decisions. But what truly sets TrueProfit apart is their customer support. I had an issue setting up my costs and reached out to their team. I was fortunate to be helped by Durra. Her assistance was nothing short of amazing—she was incredibly fast, patient, and knowledgeable. She guided me through the process step-by-step and made sure I fully understood how to get it right. TrueProfit is an outstanding app, and the support I received from Durra made the experience even better. Highly recommended!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Luntra™ store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Lewis was a huge help. Immediately helped with what i needed

Store

Aviva

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Aviva store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Good app, and the support are very reactiv, Vanu help me to configure the app

Store

CURVANA

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello CURVANA admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

The customer support is awesome. I spoke to one of their agents Durra and my query was addressed and solved within a matter of time.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Findoraa admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 14, 2025

We've been using this app for years now, and we use it every day. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello OrthoFlexx.de store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 13, 2025

Great support, Vani was great at hearing my concerns and addressing them

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello NURSE BABE store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 9, 2025

great support!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The Calm Pet store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Aug. 12, 2025

Ho parlato con Gabriel: competente, veloce e diretto, mi ha aiutato a risolvere tutto, in poco tempo!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Petwellness store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Aug. 12, 2025

Vani is amazing and deserves a raise. absolutely amazing support

Store

Satruna

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Satruna store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 12, 2025

Vani was incredibly helpful during the initial setup process. She guided me through each step with patience and clear instructions, making everything easy to understand. Their professionalism, responsiveness, and attention to detail gave me confidence from the start. I truly appreciate their support in getting everything up and running smoothly

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello www.oliveroutlet.com store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 10, 2025

Fantastic support, shiro helped me set up accurate shipping costs

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nutrivo Health store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Shiro True Profit

5 / 5 Share

Aug. 9, 2025

Works good!

Store

LUNVRA

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello LUNVRA store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 9, 2025

Je viens d'installer l'application et elle permet de faire ce qu'on attend d'elle de manière très simple - c'est un game changer pour piloter son business d'un point de vue financier - Mention spécial à Durra qui m'a assister quand j'avais des questions

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Chronces store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Aug. 8, 2025

Great support from Vani and the app is really user friendly. Clear data and also ways to add multiple shipping profiles. The support really helped me to setup the COGS and clear all the doubts i had. highly recommend it.

Store

Nomend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nomend store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit