All reviews

Rating Breakdown

  • 5
    98% (725 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (710)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2025

As a Shopify store owner in Raleigh, NC, I’ve tried numerous profit tracking apps, but True Profit Analytics stands head and shoulders above the competition. After months of using this incredible tool, I can confidently say it has transformed how I understand and manage my e-commerce business. The support person Vân Nguyễn Thị Thanh was an AMAZING help in setting up our account quickly and detailed. EXCELLENT APP.

Using app

About 7 hours

Total reviews

11

Average rating

4.8

Developer Reply

Hello YinzerShop store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 7, 2025

Support was amazing, and Vannie helped me go through the issue with synchronisation with my Google Ads account. It's better than Lifetimely and very easy to use

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Dream Mat Australia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 7, 2025

Was having trouble manually adjusting the COGs data but Grace was extremely helpful (and patient) assisting me!

Store

Apex

Using app

10 days

Total reviews

17

Average rating

5.0

Developer Reply

Hello Apex store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules If you have any questions, feel free to reach out via live chat or email us at [email protected]. Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 6, 2025

Such a great application. So well designed and eliminates user error. My customer service rep Vani was so helpful and friendly, got my data set up in a few minutes.

Store

Calm K9

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Calm K9 store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 6, 2025

lovely app and grace is very helpful with any questions needed

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SnaplyLens© store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Aug. 4, 2025

Awesome app! The functionality is amazing. This is really helpful to bring everything together to help understand profitability of our online store. The support is fantastic. We moved from Lifetimely and this is far better.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello Kiwi Nutrition store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Gabriel True Profit

5 / 5 Share

Aug. 4, 2025

I had an issue with one of settings and Durra was on hand to promptly help me resolve the issue. Great customer service!

Store

Matter

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello Matter store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Aug. 3, 2025

Absolutely Outstanding Tool and Support! TrueProfit has been a game-changer for my business. The platform provides incredibly accurate, real-time insights into profits, ad spend, and other key metrics—saving me hours of manual work and giving me full clarity on my store’s performance. What truly sets TrueProfit apart is their exceptional support team. I had a few questions while setting things up, and Grace from their support staff went above and beyond to help me. She was incredibly knowledgeable, responsive, and patient, ensuring everything was up and running smoothly. It's rare to find this level of customer care. If you're running an e-commerce store and want to get serious about tracking your true profitability, TrueProfit is a must-have tool. Highly recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello DIYative store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Aug. 3, 2025

The support is also fast and incredibly helpful. I had an issue setting up my shipping costs, and Durra helped me out. She didn’t just give advice, she actually took the time to understand my setup and did it for me. Amazing support! I tried different solutions, but TrueProfit is the best. It may be more expensive than others, but the alternatives offer far fewer integrations and functionalities. With TrueProfit, I can track every single cost precisely down to the cent, so I always know the exact KPIs of my brand.

Store

Ourea

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Ourea store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Aug. 2, 2025

Durra was really helpful. I had some messy data issues and she helped me fix everything quickly and smoothly

Store

Mireva

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mireva store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Aug. 1, 2025

very quick customer service always help

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Germophobe store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

July 31, 2025

Top

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello La Biblia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

July 30, 2025

Support super professional. Better than competition

Using app

About 4 hours

Total reviews

17

Average rating

5.0

Developer Reply

Hello gofor360 store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Lewis TrueProfit Support Team

5 / 5 Share

July 30, 2025

Great app for seeing real numbers. Support is awesome. Van was great in helping out and offered to have a call with any inquiries!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Superboba store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

July 28, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello RelaxU.ro store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Lewis TrueProfit Support Team

5 / 5 Share

July 28, 2025

Amazing customer support, and great tracking app

Store

Modira

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Modira store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Durra TrueProfit Support Team

5 / 5 Share

July 28, 2025

smooth app and awesome customer service, Durra really helped me with the first steps and get all data synced, I really do recommand

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello FUMI CASE store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Durra TrueProfit Support Team

5 / 5 Share

July 28, 2025

Very helpful Durra helped me understand alot

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Packuum Bags store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Durra TrueProfit Support Team

5 / 5 Share

July 27, 2025

TrueProfit has been a game-changer for my business. Before using it, I was relying on spreadsheets and manual tracking to understand my actual profits, which often led to inaccuracies and wasted time. Since switching to TrueProfit, I get a real-time, accurate overview of my store’s profitability, broken down by product, country, shipping cost, processing fees, and ad spend. The dashboard is intuitive, and the analytics are clear and actionable. As for the support team - Lana has been amazing. She’s responsive, knowledgeable, and truly cares about helping users get the most out of the app. Whenever I had a question or needed help with a configuration, she responded quickly and thoroughly. Her support made the onboarding process smooth and gave me confidence in relying on TrueProfit long-term.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Intelligent Savage store admin, Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit. We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures. If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at [email protected]. We’re happy to help. Warm regards, Lana TrueProfit Support Team

5 / 5 Share

July 25, 2025

Best app for its purpose and great support

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello LifetimeCable store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit