TP: True Profit Analytics
All reviews
Otimo suporte da Vani, super compreensiva e resolveu meu problema em alguns minutos!
Hello WearingMen store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team
Durra fue de gran ayuda con su soporte, totalmente recomendado!
Hello VELOCE store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team
I cannot login to the app since few days. There is no support response. Beside this, the app has errors all the time. Wrongly counts ad spend, returns etc.
Hi Beshaped team, We’re sorry to hear about your experience. Our team responded promptly to your support request and followed up multiple times with clear login instructions and an offer for a direct support call. Please note: If your Shopify store is connected to a TrueProfit account created using an email address, you won’t be able to access the app directly from your Shopify admin. In this case, you can log in via our web app at https://app.trueprofit.io using the registered email and password associated with your account. We remain available if you need any further help. Your feedback is important to us, and we’re committed to improving. Best regards, Harper The TrueProfit Team
Great support from Vani! Helped me with any issues i had.
Hello Arrielight store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team
Grace was very helpful in supporting me
Hello AussieRenovations store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
True Profit’s support team is excellent. Vani has been especially helpful—they addressed all of my concerns thoroughly, answered every question I had about the platform, and was very patient throughout the process. So far, my experience has been nothing but smooth and positive!
Hello Saint Maxime store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
very helpful
Hello Ceyora store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team
Vani was very helpful
Hello Steelshape store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
Good help!
Hi CityGott team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team
Great Support, really easy to use and powerful app. Way better than Excel Profit Tracking
Hello KleberKompass store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team
absolutely loved the customer support, everything is so easy to setup and cannot wait to use this platform to track everything!
Hello Aeva store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Lana TrueProfit Support Team
I had a few queries, and Vani assisted me quickly and with great detail. The app is very simple to use and extremely useful.
Hello During Days store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
Support was good
Hello Morbix store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Lana TrueProfit Support Team
Vani offered a great support! And TrueProfit is a great app! I've been using it in five different stores.
Hello NIKIN CH store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team
Thanks for the good support!
Hello Orthopedic-shoes store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team
She was very helpfull and took time to answer all my questions. Highly recommend!
Hello UNIQSEVEN store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team
Very good support! Vani
Hello Stijlster store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team
Good supporting Lana
Hello Lyla & Rose store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Lana TrueProfit Support Team
Très bon service client. Durra a résolu mon problème rapidement et se sont montrés compréhensifs. Je recommande True profit, je l'utilise depuis plus d'un an sur mes boutiques eCommerce. Merci
Hi OHMYSWISS admin, Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit. I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform Best regards, Durra TrueProfit Support Team
Hello White Tiger Qigong store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team
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