All reviews

Rating Breakdown

  • 5
    98% (728 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 96% (714)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2025

Amazing app and support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello U.S. Figure Skating store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 23, 2025

Checke die App gerade aus und man bekommt jederzeit vom Live Support Hilfe - Prima, danke Gabriel

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello ByeByeToe® store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

the support is the best of the best. Very confident to use the Trueprofit after this support. update: still best support

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Marciano Milano store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

The app works really well and does exactly what we needed. The support has been excellent—fast, clear, and really helpful. A special thanks to Vani, who made the whole process easy and went above and beyond to make sure everything was sorted quickly. Highly recommended!

Store

Mist

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mist store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Otimo suporte da Vani, super compreensiva e resolveu meu problema em alguns minutos!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello WearingMen store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Durra fue de gran ayuda con su soporte, totalmente recomendado!

Store

VELOCE

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello VELOCE store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Kundensupport "durra" hat mir schnell weitergeholfen bei meinen Problemen und allgemein eine Top App

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Montaria store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 19, 2025

Great app with amazing customer support

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello drmelaxinskin.com store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 17, 2025

Great support from Vani! Helped me with any issues i had.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Arrielight store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 17, 2025

Vani was a great help in clarifying how to use this app!

Store

Okie

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Okie store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 15, 2025

Grace was very helpful in supporting me

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello AussieRenovations store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 13, 2025

Good app, customer service also works on saturday. Perfect

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Stackkicks store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

True Profit’s support team is excellent. Vani has been especially helpful—they addressed all of my concerns thoroughly, answered every question I had about the platform, and was very patient throughout the process. So far, my experience has been nothing but smooth and positive!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Saint Maxime store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

Bonne expérience de support, j'avais un soucis qui a été réglé très rapidement. Aussi, l'application est facile à prendre en main et à configurer.

Store

K9 Unit

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Hello K9 Unit store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 8, 2025

very helpful

Store

Ceyora

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Ceyora store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Vani was very helpful

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Steelshape store admin, Thank you so much for your kind words! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Good help!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi CityGott team, Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit. I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable. Here’s a quick guide if you’d like to check it out: https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 5, 2025

Great Support, really easy to use and powerful app. Way better than Excel Profit Tracking

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello KleberKompass store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 4, 2025

Vân was very helpful as we hopped on a google meet where she explained and went through the entire process of setting up my brand’s costs and outlining me the step by step process so I can do it myself in the future. She was very kind and patient with me. Her help is allowing me to scale efficiently and with a peace of mind. I would recommend this app to everyone who is eager to grow their brand.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello LumiDisc store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 3, 2025

absolutely loved the customer support, everything is so easy to setup and cannot wait to use this platform to track everything!

Store

Aeva

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Aeva store admin, Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit! I also wanted to introduce a powerful new feature you might find helpful: You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview Best regards, Lana TrueProfit Support Team