All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

Great application. Grace is always very helpful with any questions we have

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Spoiler Diecast Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

Customer support Grace is great! Helpful and replies fast!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fountain store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 3, 2025

Great app, easy to use and customisable

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hello Meow Safe store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 3, 2025

I got really good help from your supporter, Vani. She was patient and genuinely wanted to get this done. The service was on another level compared to what I have experienced before in these kinds of situations. She always kept me up to date – just absolutely lovely service by Vani. Thank you so much!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello FitGro.dk store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 2, 2025

Great app great customer service would highly recommend

Store

PawSafe

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello PawSafe store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 1, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Kangaroo store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 1, 2025

Vani helped me when i was struggling to config the meta ads, he just solved everything in like, 3 seconds!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Zannolli store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 30, 2025

Muy buena atención al cliente.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello LUNÉA SCENTS store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 30, 2025

Great customer support, Vani is a great representative for this company, I will ask for her by name when I have another question next time for TrueProfit. Thank you.

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello SurviveX Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 27, 2025

Vani is Great and helpful support. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ZenPuff Co store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 24, 2025

very helpful even went on a call with me to troubleshoot issue

Store

HairEzy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello HairEzy store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 24, 2025

Amazing app and support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello U.S. Figure Skating store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 23, 2025

Checke die App gerade aus und man bekommt jederzeit vom Live Support Hilfe - Prima, danke Gabriel

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello ByeByeToe® store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 7, 2025

the support is the best of the best. Very confident to use the Trueprofit after this support. update: still best support

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Marciano Milano store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

The app works really well and does exactly what we needed. The support has been excellent—fast, clear, and really helpful. A special thanks to Vani, who made the whole process easy and went above and beyond to make sure everything was sorted quickly. Highly recommended!

Store

Mist

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mist store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Otimo suporte da Vani, super compreensiva e resolveu meu problema em alguns minutos!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello WearingMen store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Durra fue de gran ayuda con su soporte, totalmente recomendado!

Store

VELOCE

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello VELOCE store admin, Thank you so much for your kind words! We're happy to receive your sharing on our app. We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules We look forward to having you as a long-term partner in the future. Best regards, Durra TrueProfit Support Team

5 / 5 Share

Sept. 20, 2025

Kundensupport "durra" hat mir schnell weitergeholfen bei meinen Problemen und allgemein eine Top App

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Great app with amazing customer support

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello drmelaxinskin.com store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

1 / 5 Share

Sept. 18, 2025

I cannot login to the app since few days. There is no support response. Beside this, the app has errors all the time. Wrongly counts ad spend, returns etc.

Using app

5 months

Total reviews

6

Average rating

1.8

Developer Reply

Hi Beshaped team, We’re sorry to hear about your experience. Our team responded promptly to your support request and followed up multiple times with clear login instructions and an offer for a direct support call. Please note: If your Shopify store is connected to a TrueProfit account created using an email address, you won’t be able to access the app directly from your Shopify admin. In this case, you can log in via our web app at https://app.trueprofit.io using the registered email and password associated with your account. We remain available if you need any further help. Your feedback is important to us, and we’re committed to improving. Best regards, Harper The TrueProfit Team