All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2025

Gives great feedback to manage ad spend, support has always been great helping me out especially Grace

Store

iBuilt Premium Accessories

Using app

Over 1 year

Developer Reply

Hello iBuilt Premium Accessories store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Nov. 3, 2025

So satisfied with the support from Durra. Got a reply within 5 mins and solved my issue. Thanks!

Store

Nublia

Using app

10 days

Developer Reply

Hello Nublia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Nov. 1, 2025

Works perfect, and Lana helped me insanely fast super friendly and super efficient. Highly recommended! Using it for my store akusticpanel.com.

Store

Akustic Panel

Using app

9 months

Developer Reply

Hello Akustic Panel store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Oct. 30, 2025

the best app for tracking everything for your ecom business, and the support is super fast (Gabriel ;) ), all the best for this app, a lot better and cheaper than triple whale (for now)!

Store

Sorviq

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sorviq Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 29, 2025

Great app. Very fast and helpfull customer service, especially Gabriel.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Titan Maps store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 24, 2025

Nice app to use to calculate your p&l, Grace is a great support too

Store

Vitelia

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vitelia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Grace TrueProfit Support Team

5 / 5 Share

Oct. 23, 2025

The Ai chat was helpful but Grace entered the chat and helped me with exactly what i needed. She saved me so much time, trying to figure out how to set up properly and guided me through the process seamlessly. Amazing Job!!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello KiddoCom store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Oct. 23, 2025

Vani was really professional and helped me out with the problems I was facing!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Qexell ltd Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 21, 2025

Thank you Durra!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello theretrosnap store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Oct. 18, 2025

Received helpful advice from Durra on tax set-up within TP. The app is proving very helpful to my business.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Niblick Manor store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Durra TrueProfit Support Team

5 / 5 Share

Oct. 18, 2025

Really great job

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello SquishMania store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 18, 2025

Great App. Good customer support. Vani was a lot of help with my support request.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello Military Overstock store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 16, 2025

Gabriel was very helpful, he same up with solutions and workarounds to accomplish things the app doesn't natively offer.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello BrewCraft store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Oct. 16, 2025

Very quick customer service, ready to help you with any request. I needed a profit tracking app and this one has everything I need.

Store

muuv

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello muuv Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 15, 2025

Lana helped me very well for setting up True Profit, She was very patient and explain everything gedatially possible. Thank you Lana!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello maison luxe bijoux store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Oct. 14, 2025

Vani did a great job today showing me how to use the entire app. Awesome work! TrueProfit App shows me everything I need to know so I'm not stressing out. It's an All-In-One App that everyone should get!

Store

Snagza

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Snagza store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 13, 2025

Supporto eccellente, rapido e molto chiaro. Mi hanno seguito con professionalità e disponibilità, aiutandomi a capire ogni passaggio in modo semplice. Servizio davvero di alto livello.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello absoluts store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lana TrueProfit Support Team

5 / 5 Share

Oct. 10, 2025

merci à vani pour son aide dans le paramétrage des ads

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nébuleuse Bijoux store admin, Thank you so much for your rating! We're glad to know about your positive experience with our app. We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 10, 2025

So far the app has been great, and Vani has been a wonderful support in making sure everything is set up correctly for me. I’ve never been so excited by numbers!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello BAD BATCH Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 9, 2025

Great app. I love that they directly integrate supplier APIs.

Store

Slimove

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Slimove store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit. We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity. You can learn more about how it works here: helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs Best regards, Vani TrueProfit Support Team