All reviews

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (591)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2025

Lewis was a huge help. Immediately helped with what i needed

Store

Aviva

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Aviva store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Lewis TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Awesome app, awesome support. Must have!!

Store

Valessi

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Valessi store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

Good app, and the support are very reactiv, Vanu help me to configure the app

Store

CURVANA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello CURVANA admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 16, 2025

The customer support is awesome. I spoke to one of their agents Durra and my query was addressed and solved within a matter of time.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Findoraa admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team

5 / 5 Share

Aug. 14, 2025

We've been using this app for years now, and we use it every day. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello OrthoFlexx.de store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 13, 2025

Great support, Vani was great at hearing my concerns and addressing them

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello NURSE BABE store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Oct. 9, 2025

great support!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The Calm Pet store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Shiro TrueProfit Support Team

5 / 5 Share

Aug. 12, 2025

Ho parlato con Gabriel: competente, veloce e diretto, mi ha aiutato a risolvere tutto, in poco tempo!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Petwellness store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Gabriel TrueProfit Support Team

5 / 5 Share

Aug. 12, 2025

Vani is amazing and deserves a raise. absolutely amazing support

Store

Satruna

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Satruna store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 10, 2025

Fantastic support, shiro helped me set up accurate shipping costs

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Nutrivo Health store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Shiro True Profit

5 / 5 Share

Aug. 9, 2025

Works good!

Store

LUNVRA

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello LUNVRA store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 8, 2025

Great support from Vani and the app is really user friendly. Clear data and also ways to add multiple shipping profiles. The support really helped me to setup the COGS and clear all the doubts i had. highly recommend it.

Store

Nomend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nomend store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 7, 2025

As a Shopify store owner in Raleigh, NC, I’ve tried numerous profit tracking apps, but True Profit Analytics stands head and shoulders above the competition. After months of using this incredible tool, I can confidently say it has transformed how I understand and manage my e-commerce business. The support person Vân Nguyễn Thị Thanh was an AMAZING help in setting up our account quickly and detailed. EXCELLENT APP.

Using app

About 7 hours

Total reviews

8

Average rating

4.9

Developer Reply

Hello YinzerShop store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 7, 2025

Support was amazing, and Vannie helped me go through the issue with synchronisation with my Google Ads account. It's better than Lifetimely and very easy to use

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Dream Mat Australia store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Vani True Profit

5 / 5 Share

Aug. 7, 2025

Was having trouble manually adjusting the COGs data but Grace was extremely helpful (and patient) assisting me!

Store

Apex

Using app

10 days

Total reviews

14

Average rating

5.0

Developer Reply

Hello Apex store admin, Thank you so much for your kind words! We're thrilled to hear about your positive experience. We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules If you have any questions, feel free to reach out via live chat or email us at [email protected]. Best regards, Grace TrueProfit Support Team

5 / 5 Share

Aug. 6, 2025

Such a great application. So well designed and eliminates user error. My customer service rep Vani was so helpful and friendly, got my data set up in a few minutes.

Store

Calm K9

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello Calm K9 store admin, Thank you so much for your kind words! We're delighted to hear about your positive experience with our app. We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning. You can learn more about how it works here: https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report Best regards, Vani TrueProfit Support Team

5 / 5 Share

Aug. 6, 2025

lovely app and grace is very helpful with any questions needed

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SnaplyLens© store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit

5 / 5 Share

Aug. 4, 2025

Awesome app! The functionality is amazing. This is really helpful to bring everything together to help understand profitability of our online store. The support is fantastic. We moved from Lifetimely and this is far better.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello Kiwi Nutrition store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Gabriel True Profit

5 / 5 Share

Aug. 4, 2025

I had an issue with one of settings and Durra was on hand to promptly help me resolve the issue. Great customer service!

Store

Matter

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Matter store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Durra True Profit

5 / 5 Share

Aug. 3, 2025

Absolutely Outstanding Tool and Support! TrueProfit has been a game-changer for my business. The platform provides incredibly accurate, real-time insights into profits, ad spend, and other key metrics—saving me hours of manual work and giving me full clarity on my store’s performance. What truly sets TrueProfit apart is their exceptional support team. I had a few questions while setting things up, and Grace from their support staff went above and beyond to help me. She was incredibly knowledgeable, responsive, and patient, ensuring everything was up and running smoothly. It's rare to find this level of customer care. If you're running an e-commerce store and want to get serious about tracking your true profitability, TrueProfit is a must-have tool. Highly recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello DIYative store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at [email protected]. Best regards, Grace True Profit