All reviews

Rating Breakdown

  • 5
    47% (7 ratings)
  • 4
    20% (3 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    27% (4 ratings)

Reviews with Text

  • 93% (14)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Great app, been using it for few years already, helps a lot with tracking in meta and google ads.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!

4 / 5 Share

Oct. 6, 2024

The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.

Using app

About 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for your feedback! Glad to hear you like the UX. Sorry about the issues with the reporting tool—we're working on it. Feel free to reach out if there's anything specific we can help with!

4 / 5 Share

May 2, 2024

Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)

5 / 5 Share

April 23, 2024

Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that! <3

5 / 5 Share

April 23, 2024

I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're quite happy with you too ;)

3 / 5 Share

April 23, 2024

Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.

1 / 5 Share

April 15, 2024

overcharged me

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey there we will have sent a full refund since you feel that way! However we would love to prove our worth if you wanna try us out again for free? Would really appreicate if you thought about trying us out again and so we can fix this review :D /Rasmus

1 / 5 Share

March 26, 2024

Not a reputable company! I had an active subscription and from one day to the next nothing was tracked anymore. I wrote to the support team and they didn't help me. After more than 10 days of waiting, I canceled my subscription and then they said they would no longer help me because I canceled my subscription. So I paid money for nothing. Way too expensive and the support is simply incompetent

Store

Bemodo

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey I will send a full refund since you feel that way! It looks like you had some bad luck and did a super bad job on fixing it fast. We have replaced the support team you talked toIas they did not understand that we LOVE to have you as our customer. We would love to prove our worth if you wanna try us out again (on the house)? Would really appreicate if you thought about trying us out again and so we can fix this review :D /Rasmus

1 / 5 Share

Nov. 5, 2023

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hej! Would really appreciate if you reconsider this review! It's been years and we are WAY better now. would love to prove it to you with TrueROAS for free in Q4 and a full refund. Either way, no hard feelings, hope your business doing great!! /Rasmus

1 / 5 Share

Oct. 17, 2023

expensive ,and not resolve problem for 1 month

Store

Dazuma

Using app

24 days

Total reviews

5

Average rating

4.2

Developer Reply

Hey I'm sorry to hear that. We have replaced this team with and I will personally help you guys with getting 100% value from TrueROAS (and give full refund as well). Pm for my personal number. Also, please reconsider this review as it's a bit old now!

4 / 5 Share

June 29, 2023

Finally got there. Few issues to start with but the team are really communicative. I'm now pretty happy with the tracking. It's pretty much real time which is nice. Improvements would be - 1) Load faster 2) Improve UI on mobile 3) Allow one to make adjustments on mobile 4) Stop accounts getting disconnected Overall I'm happy though

Using app

16 days

Total reviews

5

Average rating

4.8

Developer Reply

All these things are improved now! :D

5 / 5 Share

Oct. 7, 2024

Tracking data correct (tested with other tools), team is always there to help. Very Easy setup of tracking via UTM and API.

Using app

Over 1 year

Total reviews

10

Average rating

4.0

Developer Reply

Thank you for the feedback! We load a lot of data from different resources (FB, google, tiktok etc), however, we improved the loading speed by 50% in the ads manager and will reduce it with another 50% this week! Really appreciate the feedback!

5 / 5 Share

March 27, 2023

This is one of the best tracking tools you can get for accurate tracking of your google, facebook, Tiktok ads ... I have tested this tool for 2 months against another very expsive tracking tool Hyros and TrueRoas gives me the same 100% tracking.

Using app

10 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2023

WOW! This app is really amazing!! Such a great investment and gives so much value back! The app is full with great functions to get a really crisp overview and make even greater decisions. A BIG PLUS is also the amazing costumer service - fast and great help.

Store

MWHWEAR

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2023

Very clear and easy to set. Amazing customer service. Rasmus is very quick to respond and is very helpful and supportive

Store

LYNYER

Using app

About 21 hours

Total reviews

5

Average rating

5.0