TrueROAS ‑ AI Ad Attribution
TrueROAS Shopify App
Rating
4.0
feedback
15
chart
#3,731
All reviews
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Oct. 18, 2024
Great app, been using it for few years already, helps a lot with tracking in meta and google ads.
Thanks so much for sticking with us over the years! We're happy to hear the app's been helpful with your Meta and Google Ads tracking. We appreciate your support!
Oct. 6, 2024
The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.
Thanks for your feedback! Glad to hear you like the UX. Sorry about the issues with the reporting tool—we're working on it. Feel free to reach out if there's anything specific we can help with!
May 2, 2024
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)
April 23, 2024
Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.
Glad to hear that! <3
April 23, 2024
I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues
We're quite happy with you too ;)
April 23, 2024
Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.
Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.
April 15, 2024
overcharged me
Hey there we will have sent a full refund since you feel that way! However we would love to prove our worth if you wanna try us out again for free? Would really appreicate if you thought about trying us out again and so we can fix this review :D /Rasmus
March 26, 2024
Not a reputable company! I had an active subscription and from one day to the next nothing was tracked anymore. I wrote to the support team and they didn't help me. After more than 10 days of waiting, I canceled my subscription and then they said they would no longer help me because I canceled my subscription. So I paid money for nothing. Way too expensive and the support is simply incompetent
Hey I will send a full refund since you feel that way! It looks like you had some bad luck and did a super bad job on fixing it fast. We have replaced the support team you talked toIas they did not understand that we LOVE to have you as our customer. We would love to prove our worth if you wanna try us out again (on the house)? Would really appreicate if you thought about trying us out again and so we can fix this review :D /Rasmus
Nov. 5, 2023
Hej! Would really appreciate if you reconsider this review! It's been years and we are WAY better now. would love to prove it to you with TrueROAS for free in Q4 and a full refund. Either way, no hard feelings, hope your business doing great!! /Rasmus
Oct. 17, 2023
expensive ,and not resolve problem for 1 month
Hey I'm sorry to hear that. We have replaced this team with and I will personally help you guys with getting 100% value from TrueROAS (and give full refund as well). Pm for my personal number. Also, please reconsider this review as it's a bit old now!
June 29, 2023
Finally got there. Few issues to start with but the team are really communicative. I'm now pretty happy with the tracking. It's pretty much real time which is nice. Improvements would be - 1) Load faster 2) Improve UI on mobile 3) Allow one to make adjustments on mobile 4) Stop accounts getting disconnected Overall I'm happy though
All these things are improved now! :D
Oct. 7, 2024
Tracking data correct (tested with other tools), team is always there to help. Very Easy setup of tracking via UTM and API.
Thank you for the feedback! We load a lot of data from different resources (FB, google, tiktok etc), however, we improved the loading speed by 50% in the ads manager and will reduce it with another 50% this week! Really appreciate the feedback!
March 27, 2023
This is one of the best tracking tools you can get for accurate tracking of your google, facebook, Tiktok ads ... I have tested this tool for 2 months against another very expsive tracking tool Hyros and TrueRoas gives me the same 100% tracking.
March 27, 2023
WOW! This app is really amazing!! Such a great investment and gives so much value back! The app is full with great functions to get a really crisp overview and make even greater decisions. A BIG PLUS is also the amazing costumer service - fast and great help.