TrueROAS ‑ AI Ad Attribution
TrueROAS Shopify App
Rating
3.5
feedback
32
chart
#2,815
All reviews
Rating Breakdown
Review RSS Feed
Oct. 18, 2024
Great app, been using it for few years already, helps a lot with tracking in meta and google ads.
Oct. 6, 2024
The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.
Sept. 12, 2024
I have been using TrueRoas for several months. Initially, it worked quite well, but in recent months, it has been a constant struggle. Technical issues are frequent, and basic functions often don’t work as they should. We constantly had to request links to extend subscriptions for all e-commerce clients, and it almost never worked. As a result, many clients were incorrectly charged by TrueRoas. Customer support often leaves issues unresolved. Choose another third-party app, even if it costs more. It will save you from constant headaches and the frustration of dealing with small tasks that should work seamlessly from the start. /Jack Rihs
Thank you for your feedback, Jack, and we are sorry for the issues you’ve experienced with TrueRoas. We’re actively investigating the technical problems and incorrect charges, and rest assured that our development team is continuously working on improving our services. We appreciate your patience!
May 2, 2024
Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.
Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)
April 24, 2024
app is clear and accurate
Thank you for your feedback! We're thrilled to hear you find the app clear and accurate. If you have any suggestions or need assistance, feel free to reach out.
April 23, 2024
Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.
Glad to hear that! <3
April 23, 2024
I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues
We're quite happy with you too ;)
April 23, 2024
Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.
Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.
April 15, 2024
overcharged me
Hello, please reach out to [email protected] and we'll get this resolved!
April 8, 2024
absolutely horrible experience, idk how they even got 12 positive reviews. but oh well, cheers!
Hello there, would love to hear more about your experience. If not here, then you can contact me by email [email protected]
March 26, 2024
Not a reputable company! I had an active subscription and from one day to the next nothing was tracked anymore. I wrote to the support team and they didn't help me. After more than 10 days of waiting, I canceled my subscription and then they said they would no longer help me because I canceled my subscription. So I paid money for nothing. Way too expensive and the support is simply incompetent
Hello there, I believe your tracking stopped since you canceled your subscription. Happy to compensate you for the time lost for free, and of course you will pay nothing if you don't see the results. We do have staff on hand 20 out of 24 hours of the day (live in chat) and if you need more help on this I'm happy to personally help more /Rasmus
March 19, 2024
not useful at all, even free trail period i uninstall app but still atempting for payment, worthless app with much expensive
Our plans start at $79/mo. If you want another free trial, just reach out and we'll get it for you :)
Nov. 5, 2023
Sept. 14, 2023
Not FREE, there is a minimum of $150 monthly fee.
Now only $79 / mo as a minimum!
June 29, 2023
Finally got there. Few issues to start with but the team are really communicative. I'm now pretty happy with the tracking. It's pretty much real time which is nice. Improvements would be - 1) Load faster 2) Improve UI on mobile 3) Allow one to make adjustments on mobile 4) Stop accounts getting disconnected Overall I'm happy though
All these things are improved now! :D
June 28, 2023
Super App. Hilft mir sehr gut beim Skalieren der einzelnen Meta Werbungen. Somit schaltet man kaum noch falsche Werbungen ab und ist auf dem richtigen Kurs.
June 22, 2023
It's not bad. I had difficulties to set up the tracking. I hope it works now otherwise I need to cancel the sub.
Rasmus here from TrueROAS. Please contact me on [email protected] if you want any help. We also have support for the setup available 24/7 for your account