All reviews

Rating Breakdown

  • 5
    56% (18 ratings)
  • 4
    16% (5 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Great app, been using it for few years already, helps a lot with tracking in meta and google ads.

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 6, 2024

The UX is quite good because it's built like on Meta, which makes looking at and understanding data easier. However, the reporting tool is not perfect, and we face monthly different technical issues.

Using app

About 1 year

Total reviews

3

Average rating

4.3

1 / 5 Share

Sept. 12, 2024

I have been using TrueRoas for several months. Initially, it worked quite well, but in recent months, it has been a constant struggle. Technical issues are frequent, and basic functions often don’t work as they should. We constantly had to request links to extend subscriptions for all e-commerce clients, and it almost never worked. As a result, many clients were incorrectly charged by TrueRoas. Customer support often leaves issues unresolved. Choose another third-party app, even if it costs more. It will save you from constant headaches and the frustration of dealing with small tasks that should work seamlessly from the start. /Jack Rihs

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, Jack, and we are sorry for the issues you’ve experienced with TrueRoas. We’re actively investigating the technical problems and incorrect charges, and rest assured that our development team is continuously working on improving our services. We appreciate your patience!

4 / 5 Share

May 2, 2024

Me ha funcionado muy bien para poder comparar campañas en una misma plataforma o también para comparar campañas de distintas plataformas. El único problema es que el budget me aparece mal en moneda chilena CLP.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for the feedback! I believed that we had already answered this in our chat. But if you have other questions or concerns, please reach out! :)

5 / 5 Share

April 29, 2024

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate it! :)

5 / 5 Share

April 24, 2024

app is clear and accurate

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear you find the app clear and accurate. If you have any suggestions or need assistance, feel free to reach out.

5 / 5 Share

April 23, 2024

Good price for very integrated reporting. It has been nice to see a wholistic view of sales and spending across platforms.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that! <3

5 / 5 Share

April 23, 2024

I'm very happy with TrueRoas it gives accurate fb tracking to a fair price. Customer service is always available to help if any issues

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're quite happy with you too ;)

3 / 5 Share

April 23, 2024

Useful tool, however, extremely expensive if you are an agency for your clients. I don't think it is worth the money.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback! We're glad you find TrueROAS useful. We understand that cost is important, especially for agencies. If there are specific features or improvements that would add value for you, we'd love to hear your suggestions.

1 / 5 Share

April 15, 2024

overcharged me

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, please reach out to [email protected] and we'll get this resolved!

1 / 5 Share

April 8, 2024

absolutely horrible experience, idk how they even got 12 positive reviews. but oh well, cheers!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, would love to hear more about your experience. If not here, then you can contact me by email [email protected]

1 / 5 Share

March 26, 2024

Not a reputable company! I had an active subscription and from one day to the next nothing was tracked anymore. I wrote to the support team and they didn't help me. After more than 10 days of waiting, I canceled my subscription and then they said they would no longer help me because I canceled my subscription. So I paid money for nothing. Way too expensive and the support is simply incompetent

Store

Bemodo

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, I believe your tracking stopped since you canceled your subscription. Happy to compensate you for the time lost for free, and of course you will pay nothing if you don't see the results. We do have staff on hand 20 out of 24 hours of the day (live in chat) and if you need more help on this I'm happy to personally help more /Rasmus

1 / 5 Share

March 19, 2024

not useful at all, even free trail period i uninstall app but still atempting for payment, worthless app with much expensive

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Our plans start at $79/mo. If you want another free trial, just reach out and we'll get it for you :)

1 / 5 Share

Nov. 5, 2023

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 17, 2023

expensive ,and not resolve problem for 1 month

Store

Dazuma

Using app

24 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 11, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 14, 2023

Not FREE, there is a minimum of $150 monthly fee.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Now only $79 / mo as a minimum!

4 / 5 Share

June 29, 2023

Finally got there. Few issues to start with but the team are really communicative. I'm now pretty happy with the tracking. It's pretty much real time which is nice. Improvements would be - 1) Load faster 2) Improve UI on mobile 3) Allow one to make adjustments on mobile 4) Stop accounts getting disconnected Overall I'm happy though

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

All these things are improved now! :D

5 / 5 Share

June 28, 2023

Super App. Hilft mir sehr gut beim Skalieren der einzelnen Meta Werbungen. Somit schaltet man kaum noch falsche Werbungen ab und ist auf dem richtigen Kurs.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 22, 2023

It's not bad. I had difficulties to set up the tracking. I hope it works now otherwise I need to cancel the sub.

Store

HEIWA

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Rasmus here from TrueROAS. Please contact me on [email protected] if you want any help. We also have support for the setup available 24/7 for your account