Trunk ‑ Stock Sync & Bundling

When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.

After using it for 5 years it crashed completly. Put things in stock that were out of stock for months and vice versa. Created massive disruption, had to stock count over 30k pieces. Support blames etsy. Closed etsy connection and chaos still ongoing. Such a shame, moving to a more reliable app before I lose my amazon prime over so much overselling.

12.6.2025: This app is a nightmare if you're using Etsy and Shopify for managing inventory. I keep inventory in Shopify and Trunk keeps on making additional changes to inventory amounts after hard entering correct numbers. Support gets back to me when they feel like it. With the holidays, this is just a nightmare trying to keep track of what's sold and have had several issues with overselling products because their app is screwing up my actual inventory counts.