All reviews

Rating Breakdown

  • 5
    94% (375 ratings)
  • 4
    4% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 100% (397)
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4 / 5 Share

Nov. 27, 2025

We use both Square and Shopify and coordinating our inventory was a nightmare. We found Trunk, and we are so happy we did! Trunk updates inventory between the two easily and seamlessly. The support team has been great and we are very happy to have one less stressor! The only thing we would like to see is the ability to have variants in bundles (ie different size shirts in a bundle).

Using app

--

Total reviews

3

Average rating

4.3

4 / 5 Share

Oct. 24, 2025

We are utilizing this to track inventory across Etsy & Shopify, but I think we'll also explore other channels now too. The app is working great so far, and it's an incredibly powerful tool. The only reason I am giving it four stars instead of five is that, although this has been existence for a while apparently, the user feedback that they implement seems to be done slowly or not at all. There are a LOT of things that can be improved for user experience. Here are a several things I think it is missing, from only a short amount of time using it: - Inventory adjustment history: It would be nice to see what has changed based on order IDs from the linked channel. This would pair well with an 'UNDO' button. - Sorting & filtering: Honestly, how is this not a feature yet? I want to be able to see items that do and do not have components, low stock, no stock, etc. As far as sorting goes, I don't understand it. My listings that have SKUs ending in 1, 2, 3, 4, 5 will be arranged at complete random. It's a headache trying to scroll up and down to find things. - Search Accuracy: Wow, it's bad. If I search a specific SKU, I don't want results for 50 others. Keywords is unusable in my opinion, it returns 50% of the items in our store. - Bulk Editing: I spent HOURS adding components, updating stock levels, and setting alerts. You have to do it one item at a time. It is so click intensive that after 3 long days of working on this, I woke up with pain in two of my fingers. While you can contact them to get a CSV for stock levels, their response times are quite slow so by the time it gets updated... It will be wrong. - Components with Multiple SKUs: Ah, this one is really awful. We have ~200 SKUs that have more than 1 'component'. I have to manually enter every component over and over, even though the items I'm adjusting are nearly identical. If you just utilized commas and auto-populated exact matches it would save so much time! Components: EXAMPLE1, EXAMPLE2 - No need to click add on each one, they are exact matches. I'm dreading the last bit of inventory management because of this. - Inventory Categorization: I think this is somewhat based on parts of the SKU such as PRODUCT-STYLE-COLOR, but it will categorize similar items as PRODUCT-STYLE-#####. My problem is that items are not being correctly categorized. They're grouped incorrectly, or not at all. That makes for more time of me searching to find which SKU didn't show up. - Master Inventory: Okay, we have components which is AWESOME. How do we not have an option for 'master' items? The majority of my components are based on multiple items (3 pieces, 5 pieces, etc.). Once these are set up with the 'master' (single piece) I don't need to constantly be seeing them. It causes the browser to load slower, and because of the sorting being all over the place, it takes me longer to find what I need to find. Fortunately if you set things up like us, you can just head to Shopify to make adjustments there. Nonetheless, being able to even star certain items or tag them (provided you add filters) would be huge. - Go to Listing/Inventory Item: Please add a button that allows you to click next to the item for each channel it is on. If I want to see my Red T-Shirt on Etsy, a button that will open a new tab and send me there would be convenient. It would help streamline necessary updates such as fixing duplicate or incorrect SKUs. - Low Stock Notifications: These are great. I'm not sure if they only send them one time once the item dips below the set alert, or if another is sold it will send the alert a second time (hopefully), but I really need a page that lets me see what is low. I'm a little worried that this isn't a current option. Again, filtering or a separate page would resolve this. - Items Per Page: I have to be honest here, I think it is a bit lazy your team hasn't added a simple dropdown menu to adjust the amount of items that show up on each page. I think the default is 12, which takes up only 50% of my screen. I had to make a script that automatically changes it to 25 any time I visit the website. This isn't a huge deal, but I cannot imagine implementing this would take your team much time. If I remember correctly, this was a suggested feature over 5 years ago that still hasn't been implemented. - Export/Import/Update by CSV: This would be a really excellent feature. Speed up making changes, easily search through listings for low inventory, keeping track of active inventory, allowing back-dating in case there was an issue. All this being said, I'm impressed with the app and will gladly pay for it until a better option comes my way, or these changes are implemented. They've done a great job thus far.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback! We are in the process of rewriting our UX so we hear you on the user interface quality of life issues. That will include tagging, filtering by low stock (stock that is low that is past threshold at the moment turns red), etc. We also do support bulk importing components via CSV so you don't have to do it manually: https://help.trunkinventory.com/en/articles/4168857-bulk-importing-bundles-and-kits There's also a hacky way to modify items per page for now: https://help.trunkinventory.com/en/articles/3654531-showing-more-products-per-page We hear you on the other points and plan to make progress towards them. Thanks for your patience!

4 / 5 Share

June 21, 2024

Great system for syncing inventory between Etsy & Shopify. Wish it was more modernized with larger photos and photos on the inventory page. Having 200+ items, it would be nice to view everything in an easier format. It would also be nice to be able to refresh my own list of products instead of having to message support when I need to remove multiple old listings at once instead of having to remove them one by one.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 11, 2024

Trunk Inventory helped solve my biggest problem with selling the same items on Amazon, eBay, and Shopify. It is a simple program that isn't difficult and bloated with functions I didn't want or need. Trunk Inventory gives me the ability to manage my business the way I want. 4 stars given because I would like to see some features added, but so far it's the best solution I have found.

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2022

We have only been with Trunk for a few weeks, but those weeks have proven to be beneficial for our business. The inventory adjustments are a time saver and does very well across our platforms. ~ CB

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 2, 2022

Inventory management is a crucial part of the eCommerce business. Synching order from multiple marketplaces is a great feature in the Trunk Inventory app. We are happy to use this service. https://emerdepot.com/

Using app

2 months

Total reviews

5

Average rating

4.8

4 / 5 Share

July 26, 2022

Trunk has so far changed the stock management of my business for the better in many ways. We print clothing to order, so we needed to track inventory of blank clothing rather than products on our website and not many other App's can do this. It is very expensive however for what I need it for, but I need the 'combined inventory' function.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

May 24, 2022

very easy to setup and eager to answer any questions. I wish there was a capability that if you created an item in 1 platform it would push it and create it in the other linked platform, but otherwise really like the product.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

April 11, 2022

I love software that aims to solve a hard problem and make it simple. Trunk does just that and is bridging the gap for us between a simple Shopify setup and a larger ERP software.

Using app

3 months

Total reviews

5

Average rating

4.8

4 / 5 Share

May 24, 2022

Trunk was so easy to setup and has revolutionised our stock management. We had Etsy and Shopify stores and because of Trunk we felt confident to expand to eBay as well. The Bundles and Kit functionality has saved us so many lost sales and significantly reduced the stress in our lives! Thank you!!! Update May22 Trunk was amazing for us, but 6 months in, none of the features being requested have been implemented. Simple functionality like sort/filter not available. Lots of manual setup required. No features like export or reports. Due to the cost I have regretfully moved to a different app.

Using app

7 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Aug. 5, 2021

Finally found a solution to connect inventory and product components across various Shops. Hope that even more marketplaces will be supported in the future.

Store

BRAUZZ.

Using app

17 days

Total reviews

7

Average rating

4.9

4 / 5 Share

June 24, 2021

Great service and glitch free software. Only reason it is missing a star is because it is lacking in some functionality. I am using it regardless of this because of how well it does what it says it is going to do.

Store

KROFT

Using app

24 days

Total reviews

2

Average rating

4.0

4 / 5 Share

May 17, 2021

Trunk was fast to implement and solves duplicate SKU when selling packs. Nice. Please add stock export next.

Store

WUKA

Using app

About 1 month

Total reviews

7

Average rating

4.7

4 / 5 Share

Feb. 26, 2021

Executive Summary: PROS: Quick, performs all the functions we required, integrates seamlessly with shopify. CONS: Without getting into specifics, navigating Kits that are active in trunk could have more visibility. Trunk performs better than expected. Our team needed a way to compile kits, and ensure that we weren't selling more stock than we had, or missing a sale even if we had all the components to build a kit. The mass upload capability enabled us to efficiently implement the system with over 300 variant kits. Inventory updates on child components takes about a minute, and the database updates instantly. Having more visibility on exactly what kits are input in trunk would be beneficial, and eliminate the need for a separate kit database, but seeing the child components of a parent kit is relatively easy. Overall, enabled us to painlessly implement an accurate stock tracking system.

Using app

About 1 month

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 3, 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

Using app

About 1 month

Total reviews

2

Average rating

3.0

4 / 5 Share

Aug. 6, 2020

During the pandemic we had to take our brick and mortar store online with Shopify, but keeping stock numbers online and in the physical store in sync became a nightmare. People would buy an item online and at the same time a customer would buy that item in our physical store and we had to disappoint several online shoppers when we told them their chosen item was out of stock. So we set up syncing between Shopify and Square and it works LIKE MAGIC.

Using app

About 3 years

Total reviews

4

Average rating

3.8

4 / 5 Share

May 2, 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly. 2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.