All reviews

Rating Breakdown

  • 5
    95% (369 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 88% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

I've just downloaded it and do not use it as such but looks fine to me. However, I am extremely happy with the customer service. Speedy and very helpful Andy just made my day! So for this reason I am happy to give 5* and see what the app has to offer. Once again thank you, Andy!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that you're happy with the customer service provided by Andy, even before fully utilizing the Trustify: Ali Reviews Importer app! ๐ŸŒŸ Our team takes pride in delivering speedy and helpful assistance to our users. ๐Ÿ˜Š Thank you for your 5-star rating and for giving our app a chance to showcase its capabilities. We're confident that you'll find it useful once you start using it! If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€ Thank you for your support!

5 / 5 Share

March 15, 2024

Store

INMYZOO

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you so much for the stellar 5-star rating! We're thrilled that you're loving our Trustify app and finding it helpful for customizing reviews on your page. Your support means the world to us! If you ever have any questions or need further assistance, feel free to reach out. We're here to ensure your experience remains top-notch! ๐Ÿš€ #FiveStarExperience #ThankYou

5 / 5 Share

March 15, 2024

It's a great app, and allows you to easily customize the reviews on your page. The importing works flawlessly.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ We're delighted to hear that you're finding our Trustify app great and easy to use for customizing reviews on your page! ๐Ÿ˜Š It's fantastic to know that the importing process works flawlessly for you. If you ever have more feedback or need assistance with anything else, don't hesitate to reach out. We're here to make your experience with Trustify exceptional! ๐Ÿš€ #CustomerSatisfaction #SeamlessExperience

5 / 5 Share

March 14, 2024

Added the review app and it works well. Joyce, support staff was really helpful while I reached out to support for assistance.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your glowing review! We're thrilled to hear that our Trustify app is working well for you. ๐Ÿ˜Š Joyce from our support staff is indeed a gem, and we're delighted she could assist you promptly. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€ #HappyCustomer

5 / 5 Share

March 12, 2024

Store

SIA ICY

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! ๐ŸŒŸ We're delighted to know that you're fully satisfied with our app and the service we provide. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support! ๐Ÿ˜Š๐Ÿ™Œ

5 / 5 Share

March 12, 2024

Perfect app and superlative assistance!

Using app

About 11 hours

Total reviews

4

Average rating

3.0

Developer Reply

๐ŸŽ‰๐Ÿ™Œ We're thrilled to hear that you find our app exceptional and that our assistance has exceeded your expectations. ๐Ÿ˜Š If you ever need any further help or have any questions, please don't hesitate to reach out. We're here to support you every step of the way! ๐Ÿ‘๐Ÿ’ซ

5 / 5 Share

March 12, 2024

Great app, works fine. Thanks Joy for help

Store

Pineea

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing review! We're thrilled that you're pleased with our Trustify Reviews Importer +UGC app. ๐Ÿ˜Š๐Ÿš€ We're glad it's working fine for you. Thanks for mentioning Joy, we'll pass on your thanks to her! ๐Ÿ˜Š๐ŸŒŸ If you need any more help, feel free to reach out. ๐Ÿค๐ŸŒˆ

5 / 5 Share

March 7, 2024

This was such a big improvement over our previous review app. Customizing the app to match the theme of our store was easy and the customer service is the best!! Joyce helped me sort out some issues and was very nice.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

This was such a big improvement over our previous review app. Customizing the app to match the theme of our store was easy and the customer service is the best!! Joyce helped me sort out some issues and was very nice.

1 / 5 Share

Nov. 21, 2024

Sad Update: After months of paying $9 pcm for the app they changed the feature set - moving features we were using in our plan to a higher paid tier with no notice or reasoning. So features we were using on our live store stopped working overnight unless we increased our monthly payments to the next tier. This just feels like extortion and is probably a breach of contract, certainly unethical. Despite all the positives at the outset, I have had to change my review and am looking for another supplier. Update: I'd given them 5 stars anyway because the app works great but I have since asked if they could change the way they output structured data from the app (nothing wrong with the app, just something that worked better with my store). They had it done and sorted in a day. Incredible customer service. ---------------------------- Great app. Was up and running very quickly, plenty of options to customise the look of the reviews as well as content and layout of review request emails etc. The app also provides structured data which supports review snippets in google - this works out of the box. If importing reviews from Amazon then the limit will be 100 - this is an Amazon restriction not the app - I used a .csv upload instead of the auto import and it worked great - the template provided is super easy to use. The support is also very responsive and friendly and the pricing plans seem to be good value for money. We've only been set up with the app for a couple of days, but we're impressed and its working well for our store.

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, I'm truly sorry to hear about the recent changes you've experienced with our app and the frustration it has caused your live store. We understand how critical these features are to your operations, and we apologize for not communicating the updates and pricing changes proactively. The adjustments to our pricing plans were made to enhance the appโ€™s performance and introduce new features that we believe will provide greater value in the long run. However, we recognize that these changes have impacted your current setup, and for that, we sincerely apologize. We value your feedback and your business. Our team has reached out to you for further assistance regarding your issue. Weโ€™re committed to finding a way to support your needs and regain your trust. Thank you for bringing this to our attention and for the positive experiences you had with us initially. We hope to have the opportunity to serve you better in the future. Best regards, Kaylee from Trustify team

5 / 5 Share

March 6, 2024

I was having a difficult time adjusting where I wanted the review box to be on specific pages. I reached out for assistance on chat and was quickly answered and they assisted me promptly. Great customer service.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ We appreciate your feedback! ๐Ÿš€ It's fantastic to hear that our customer service team was quick to respond and assisted you promptly with adjusting the review box placement. ๐Ÿ‘ Your satisfaction is our priority, and we're always here to help make your experience seamless! ๐Ÿ’ฌ๐Ÿ› ๏ธ #CustomerFirst #PromptAssistance #HappyToHelp ๐ŸŒˆโœจ

5 / 5 Share

Nov. 25, 2024

It's a great app there are 3 things that I really like 1. Very clean and easy-to-understand UX for admin. 2. There is a beautiful UI on the front-end page. 3. Great customer service, Grace gave me a great experience helping and really helpful and efficient๏ผEspecially Camโ€™s customer response is very kind and professional!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

๐ŸŒŸ We're delighted to hear your positive feedback! ๐Ÿš€ Your satisfaction is our priority, and we're always working to enhance your experience. Stay tuned for more exciting options and features to make our app even better! ๐ŸŒˆโœจ Thank you for being part of our journey! ๐Ÿ™Œ #MoreOptionsComingSoon #AppEnhancements #CustomerFeedback ๐Ÿš€๐Ÿ› ๏ธ

5 / 5 Share

March 6, 2024

Top Reviews App for Shopify

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Wow, thank you for the glowing review! ๐Ÿš€ We're thrilled to hear that our Shopify Reviews App from Omega is making a positive impact on your store. โญ Your satisfaction is our priority, and we're here to help your business shine with authentic and reliable reviews. ๐Ÿ›’โœจ #HappyCustomer #ShopifySuccess #OmegaReviews ๐ŸŒŸ

5 / 5 Share

March 6, 2024

These guys are great. The App does exactly what I want and their support is quick and awesome.

Using app

9 days

Total reviews

3

Average rating

4.3

Developer Reply

๐ŸŒŸ Thank you so much for your kind words! We're thrilled to hear that Trustify app by Omega is meeting your expectations. ๐Ÿš€ Our team is always here to provide quick and awesome support. If you have any more feedback or questions, feel free to reach out! ๐Ÿค— #HappyCustomer #TrustifyMagic โœจ

5 / 5 Share

March 3, 2024

So far, the app has worked out well. I was able to configure most things but needed support because my theme code needed to be embedded manually. Support helped within a couple of minutes and got things up and running.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that the app has been working well for you! ๐ŸŒŸ It's great that you were able to configure most things on your own. We're also glad our support team could assist you promptly when you need help with manual theme code embedding. If you have any more questions or need further assistance, feel free to reach out. Here's to continued success with the app! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Feb. 28, 2024

Joyce was great she helped with all my questions and provided great customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your kind words! ๐Ÿš€ We're thrilled to hear that Joyce provided you with great customer service and addressed all your questions. ๐Ÿ’ฌ Our team takes pride in delivering excellent support, and we're delighted that you had a positive experience. If you ever have more questions or need assistance, Joyce and the rest of our team are here for you! ๐Ÿ˜Š๐ŸŒˆ #GreatCustomerService #HelpfulTeam #CustomerSatisfaction ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

Excellent technical support. The software does what is has to do. Greate when combined with Etsy Reviews Exporter and Esty Email Extractor chrome plugins. Highly recommended. The software lacks the ability to assign reviews to products after the file has been uploaded. a new upload will be required. I think a more user friendly interface is highly needed.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for your feedback! ๐Ÿš€ We're delighted to hear that you've had an excellent experience with our technical support and that the software meets your expectations. ๐Ÿ› ๏ธ Your suggestion about improving the user interface and the ability to assign reviews more flexibly is valuable feedback, and we appreciate it. ๐Ÿค We're constantly working on enhancing our features, and your insights help us make the user experience even better. If you have more suggestions or need further assistance, feel free to reach out. Thank you for recommending us! ๐ŸŒˆ๐Ÿ˜Š #ExcellentSupport #UserFeedback #ContinuousImprovement ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

great customer service, Vincent was very helpful in answering my concerns

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for sharing your positive experience! ๐Ÿš€ We're thrilled to hear that you received great customer service, and that Vincent was exceptionally helpful in addressing your concerns. ๐Ÿ™Œ If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your support! ๐ŸŒˆ๐Ÿ˜Š #CustomerServiceExcellence #HelpfulTeam #CustomerSatisfaction ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

N'hรฉsitez pas ร  l'utiliser, totalement gratuite, simple ร  utiliser, avec un sav trรจs rรฉactif, merci !

Using app

21 minutes

Total reviews

7

Average rating

5.0

Developer Reply

๐ŸŒŸ Merci beaucoup pour votre avis positif ! ๐Ÿš€ Nous sommes ravis d'apprendre que vous trouvez notre application totalement gratuite, facile ร  utiliser, et que notre service aprรจs-vente est rรฉactif. ๐Ÿ’™ N'hรฉsitez surtout pas ร  continuer ร  l'utiliser et ร  nous faire part de vos retours. Merci ร  vous ! ๐ŸŒˆ๐Ÿ˜Š #Gratuit #Facile #ServiceClientRรฉactif #Merci ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

ุงู†ู‡ ุชุทุจูŠู‚ ุฌู…ูŠู„ ุฌุฏุง ูŠุณุงุนุฏู†ูŠ ูƒุซูŠุฑุง ููŠ ู…ุชุฌุฑูŠ ูˆุจุงู„ุชุฃูƒูŠุฏ ูุฑูŠู‚ ุงู„ุฏุนู… ูƒุงู†ูˆ ู…ุจุฏุนูŠู† ู„ู„ุบุงูŠู‡ ุณุงุนุฏูˆู†ูŠ ููŠ ูƒู„ ุดูŠ ุดูƒุฑุง ู„ูƒู… ุฌู…ูŠุนุง

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

๐ŸŒŸ ุดูƒุฑู‹ุง ุฌุฒูŠู„ุงู‹ ุนู„ู‰ ูƒู„ู…ุงุชูƒ ุงู„ุฑุงุฆุนุฉ! ๐ŸŒˆ ู†ุญู† ู…ู…ุชู†ูˆู† ู„ุณู…ุงุน ุฃู† ุชุทุจูŠู‚ู†ุง ูŠุณุงุนุฏูƒ ูƒุซูŠุฑู‹ุง ููŠ ุชุทูˆูŠุฑ ู…ุชุฌุฑูƒ. ๐Ÿ›๏ธ ูˆู†ุนุชุฒ ุจุฃู† ูุฑูŠู‚ ุงู„ุฏุนู… ู‚ุฏ ูƒุงู† ู…ุจุฏุนู‹ุง ู„ู„ุบุงูŠุฉ ูˆุณุงุนุฏูƒ ููŠ ูƒู„ ุดูŠุก. ๐Ÿ’ช ู†ุญู† ุฏุงุฆู…ุงู‹ ู‡ู†ุง ู„ุฏุนู…ูƒุŒ ูˆุดูƒุฑู‹ุง ู„ูƒู… ุฌู…ูŠุนุงู‹ ุนู„ู‰ ุฏุนู…ูƒู… ุงู„ู…ุณุชู…ุฑ! ๐Ÿ™โœจ #ุชุฌุฑุจุฉ_ุฑุงุฆุนุฉ #ุฏุนู…_ู…ุจุฏุน #ุดูƒุฑุงู‹_ู„ูƒู… ๐ŸŒŸ

5 / 5 Share

Feb. 28, 2024

Great free app for reviews. Was able to import Amazon reviews and Judge.me reviews easily. Really fast and great customer service also.

Using app

5 days

Total reviews

9

Average rating

4.9

Developer Reply

๐ŸŒŸ Thank you for your fantastic review! ๐Ÿš€ We're delighted to hear that you found our app user-friendly and appreciated its seamless integration. ๐Ÿ”„ Our team takes pride in providing fast and efficient service, and we're thrilled that you had a great experience with our customer service. ๐ŸŒˆ If you have any more feedback or need assistance, feel free to reach out. Happy reviewing! ๐ŸŒŸ #UserFriendly #EfficientService #HappyCustomer ๐Ÿ˜Š๐Ÿ‘