Trustify Reviews App & SEO
AliExpress & Amazon reviews with photo/video for better SEO
Rating
4.9
feedback
392
chart
#645
All reviews
Review RSS Feed
April 2, 2024
amazing support, a superb app! thank you
Thank you so much for your kind words! π We're thrilled to hear that you find our app superb and that you had a great experience with our support team. Your satisfaction is our priority, and we're always here to assist you. If you have any more feedback or need further assistance, don't hesitate to reach out. Happy using Amazon Reviews Importer & UGC!
March 28, 2024
Very user friendly and useful, even with the free version. Maybe need to work on the csv review upload. Need a standard template to upload the reviews. Apart from that, all is fine
Thank you for your positive feedback about our Amazon Reviews Importer & UGC app! π We're thrilled to hear that you find it user-friendly and useful, even with the free version. π Your suggestion regarding the CSV review upload is noted, and we'll definitely consider implementing a standard template to make the process smoother for our users. π If you have any further feedback or need assistance with anything else, please don't hesitate to reach out. We're here to help! π
March 28, 2024
Good app. You should try this
Thank you for your recommendation! We're glad to hear that you find our Amazon Reviews Importer & UGC app good. π If you have any feedback or suggestions for improvement, feel free to let us know. We're always striving to enhance our app to better serve our users! π
March 28, 2024
Great review app, couldn't figure out how to change the formatting on a couple of things so I reached out to support and that got it fixed for me in about 5 minutes! Vincent on their support team helped me out and was a great experience. He was super helpful and was able to quickly fix the issue. Some of the best support I've encountered from a shopify partnered app!
Thank you for your glowing review of our Amazon Reviews Importer & UGC app! π We're delighted to hear that you found our support team responsive and helpful, especially Vincent. π Providing quick solutions to any issues you encounter is our priority, and we're thrilled that we could assist you promptly. π§ Your feedback means the world to us, and we're grateful for your support! If you ever have any further questions or need assistance, don't hesitate to reach out. We're here for you! π
March 28, 2024
Fantastic app and support!
Thank you for your kind words! We're thrilled to hear that you find our app fantastic and that you're pleased with our support. π If you ever need any assistance or have questions, don't hesitate to reach out. We're here to help! π
March 22, 2024
I've just downloaded it and do not use it as such but looks fine to me. However, I am extremely happy with the customer service. Speedy and very helpful Andy just made my day! So for this reason I am happy to give 5* and see what the app has to offer. Once again thank you, Andy!
We're thrilled to hear that you're happy with the customer service provided by Andy, even before fully utilizing the Trustify: Ali Reviews Importer app! π Our team takes pride in delivering speedy and helpful assistance to our users. π Thank you for your 5-star rating and for giving our app a chance to showcase its capabilities. We're confident that you'll find it useful once you start using it! If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! π Thank you for your support!
March 15, 2024
π Thank you so much for the stellar 5-star rating! We're thrilled that you're loving our Trustify app and finding it helpful for customizing reviews on your page. Your support means the world to us! If you ever have any questions or need further assistance, feel free to reach out. We're here to ensure your experience remains top-notch! π #FiveStarExperience #ThankYou
March 15, 2024
It's a great app, and allows you to easily customize the reviews on your page. The importing works flawlessly.
π We're delighted to hear that you're finding our Trustify app great and easy to use for customizing reviews on your page! π It's fantastic to know that the importing process works flawlessly for you. If you ever have more feedback or need assistance with anything else, don't hesitate to reach out. We're here to make your experience with Trustify exceptional! π #CustomerSatisfaction #SeamlessExperience
March 14, 2024
Added the review app and it works well. Joyce, support staff was really helpful while I reached out to support for assistance.
π Thank you for your glowing review! We're thrilled to hear that our Trustify app is working well for you. π Joyce from our support staff is indeed a gem, and we're delighted she could assist you promptly. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! π #HappyCustomer
March 12, 2024
Thank you for the 5-star rating! π We're delighted to know that you're fully satisfied with our app and the service we provide. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support! ππ
March 12, 2024
Perfect app and superlative assistance!
ππ We're thrilled to hear that you find our app exceptional and that our assistance has exceeded your expectations. π If you ever need any further help or have any questions, please don't hesitate to reach out. We're here to support you every step of the way! ππ«
March 12, 2024
Great app, works fine. Thanks Joy for help
Thanks for the amazing review! We're thrilled that you're pleased with our Trustify Reviews Importer +UGC app. ππ We're glad it's working fine for you. Thanks for mentioning Joy, we'll pass on your thanks to her! ππ If you need any more help, feel free to reach out. π€π
March 7, 2024
This was such a big improvement over our previous review app. Customizing the app to match the theme of our store was easy and the customer service is the best!! Joyce helped me sort out some issues and was very nice.
This was such a big improvement over our previous review app. Customizing the app to match the theme of our store was easy and the customer service is the best!! Joyce helped me sort out some issues and was very nice.
Nov. 21, 2024
Sad Update: After months of paying $9 pcm for the app they changed the feature set - moving features we were using in our plan to a higher paid tier with no notice or reasoning. So features we were using on our live store stopped working overnight unless we increased our monthly payments to the next tier. This just feels like extortion and is probably a breach of contract, certainly unethical. Despite all the positives at the outset, I have had to change my review and am looking for another supplier. Update: I'd given them 5 stars anyway because the app works great but I have since asked if they could change the way they output structured data from the app (nothing wrong with the app, just something that worked better with my store). They had it done and sorted in a day. Incredible customer service. ---------------------------- Great app. Was up and running very quickly, plenty of options to customise the look of the reviews as well as content and layout of review request emails etc. The app also provides structured data which supports review snippets in google - this works out of the box. If importing reviews from Amazon then the limit will be 100 - this is an Amazon restriction not the app - I used a .csv upload instead of the auto import and it worked great - the template provided is super easy to use. The support is also very responsive and friendly and the pricing plans seem to be good value for money. We've only been set up with the app for a couple of days, but we're impressed and its working well for our store.
Hi there, I'm truly sorry to hear about the recent changes you've experienced with our app and the frustration it has caused your live store. We understand how critical these features are to your operations, and we apologize for not communicating the updates and pricing changes proactively. The adjustments to our pricing plans were made to enhance the appβs performance and introduce new features that we believe will provide greater value in the long run. However, we recognize that these changes have impacted your current setup, and for that, we sincerely apologize. We value your feedback and your business. Our team has reached out to you for further assistance regarding your issue. Weβre committed to finding a way to support your needs and regain your trust. Thank you for bringing this to our attention and for the positive experiences you had with us initially. We hope to have the opportunity to serve you better in the future. Best regards, Kaylee from Trustify team
March 6, 2024
I was having a difficult time adjusting where I wanted the review box to be on specific pages. I reached out for assistance on chat and was quickly answered and they assisted me promptly. Great customer service.
π We appreciate your feedback! π It's fantastic to hear that our customer service team was quick to respond and assisted you promptly with adjusting the review box placement. π Your satisfaction is our priority, and we're always here to help make your experience seamless! π¬π οΈ #CustomerFirst #PromptAssistance #HappyToHelp πβ¨
Nov. 25, 2024
It's a great app there are 3 things that I really like 1. Very clean and easy-to-understand UX for admin. 2. There is a beautiful UI on the front-end page. 3. Great customer service, Grace gave me a great experience helping and really helpful and efficientοΌEspecially Camβs customer response is very kind and professional!
π We're delighted to hear your positive feedback! π Your satisfaction is our priority, and we're always working to enhance your experience. Stay tuned for more exciting options and features to make our app even better! πβ¨ Thank you for being part of our journey! π #MoreOptionsComingSoon #AppEnhancements #CustomerFeedback ππ οΈ
March 6, 2024
Top Reviews App for Shopify
π Wow, thank you for the glowing review! π We're thrilled to hear that our Shopify Reviews App from Omega is making a positive impact on your store. β Your satisfaction is our priority, and we're here to help your business shine with authentic and reliable reviews. πβ¨ #HappyCustomer #ShopifySuccess #OmegaReviews π
March 6, 2024
These guys are great. The App does exactly what I want and their support is quick and awesome.
π Thank you so much for your kind words! We're thrilled to hear that Trustify app by Omega is meeting your expectations. π Our team is always here to provide quick and awesome support. If you have any more feedback or questions, feel free to reach out! π€ #HappyCustomer #TrustifyMagic β¨
March 3, 2024
So far, the app has worked out well. I was able to configure most things but needed support because my theme code needed to be embedded manually. Support helped within a couple of minutes and got things up and running.
We're delighted to hear that the app has been working well for you! π It's great that you were able to configure most things on your own. We're also glad our support team could assist you promptly when you need help with manual theme code embedding. If you have any more questions or need further assistance, feel free to reach out. Here's to continued success with the app! ππ
Feb. 28, 2024
Joyce was great she helped with all my questions and provided great customer service.
π Thank you for your kind words! π We're thrilled to hear that Joyce provided you with great customer service and addressed all your questions. π¬ Our team takes pride in delivering excellent support, and we're delighted that you had a positive experience. If you ever have more questions or need assistance, Joyce and the rest of our team are here for you! ππ #GreatCustomerService #HelpfulTeam #CustomerSatisfaction π