All reviews

Rating Breakdown

  • 5
    95% (373 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 88% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Exeptional Support and Seamless App Experience! I recently encountered a minor issue, and I must commend their customer support for a quick and effective resolution. The team's expertise and responsiveness were impressive. Beyond the exceptional support, the app itself is fantastic. The user-friendly interface and seamless performance make it a standout.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Absolutely thrilled to hear about your exceptional experience! 🌟 Our support team is all about quick fixes and effective solutions. Kudos to them! 👏 We're delighted you find our app fantastic – the user-friendly interface and seamless performance are our recipe for success! 🚀 Thanks a bunch for your kind words! 🙌 #ExceptionalService #SeamlessExperience

5 / 5 Share

Jan. 15, 2024

just downloaded the app as i was referred from omega quantity breaks. seems good so far and the customer support is great

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Awesome choice! 🌟 We're delighted to welcome you on board! 🚀 Glad to hear you're enjoying the app and experiencing top-notch customer support. If you ever need assistance, we're just a message away. Happy exploring! 🛠️👍 #AppAdventures #TopNotchSupport

5 / 5 Share

Jan. 12, 2024

Funciona perfectamente, y la atención es súper rápida y además es gratis, lo recomiendo.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Nos alegra mucho saber que el servicio funciona perfectamente para ti y que la atención al cliente es rápida! 🌟 Además, apreciamos que lo recomiendes. Siempre estamos aquí para ayudarte y asegurarnos de que tengas la mejor experiencia posible. ¡Gracias por elegirnos y por tu amable recomendación! 🚀✨

5 / 5 Share

Jan. 11, 2024

Good app

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you find our app good! 😃 Your positive feedback motivates us to keep delivering a great user experience. If you have any suggestions or if there's anything specific you love about the app, feel free to let us know. We appreciate your support! 🌟📱

5 / 5 Share

Jan. 11, 2024

I am very satisfied with the customer service- specially with Joy, who solved all my affairs at once. You always want a service like this.

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words! 🌟 We're thrilled to hear that Joy provided you with excellent customer service and efficiently resolved all your concerns. 😊 Our team strives to deliver top-notch assistance, and it's always rewarding to know when we've met your expectations. If you ever need assistance again, don't hesitate to reach out. We're here to help! 🚀

5 / 5 Share

Jan. 10, 2024

Great customer support. I can’t recommend them enough.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you had a great experience with our customer support. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation! 😊

5 / 5 Share

Jan. 8, 2024

It's a really good review app for AliExpress Reviews. Joy is the BEST & a great help on the support team. Always there to help you with anything you need assistance with. Can't complain with a free app, although I wish there were more features such as an email sender to verified purchases. Other than that, it shows great reviews with a nice layout for your store to help rank with google and it's FREE!

Using app

12 days

Total reviews

10

Average rating

2.2

Developer Reply

Thank you for your fantastic review of our Product Reviews & Testimonials app! 😊 We're thrilled to hear that Joy from our support team has made a positive impact. Providing excellent assistance is our priority, and it's great to know we're meeting your expectations. We appreciate your feedback on additional features, including the suggestion for an email sender to verify purchases. We're always working to enhance our app, and your input is invaluable. We're delighted that you find the app beneficial for showcasing great reviews and enhancing your store's layout for improved Google ranking. Best of all, we're glad to offer these features for free! If you ever have more suggestions or need assistance, feel free to reach out. We're here to support your success! 👍

5 / 5 Share

Jan. 7, 2024

Good customer service Asked remove brand mark Did in seconds

Store

TUTT

Using app

3 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your positive feedback! 😊 We're delighted to hear that you had a great experience with our customer service team. And we're thrilled we could meet your expectations. If you have any more requests or questions, feel free to reach out. We're here to help! 👍

5 / 5 Share

Jan. 2, 2024

Great help setting up the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear that we could be of assistance in setting up the app! 🚀💻 If you have any more questions or need further guidance as you continue to use the app, don't hesitate to reach out. We're here to help and ensure you have a seamless experience. Thank you for choosing our app! 🌟😊

5 / 5 Share

Dec. 21, 2023

Using app

41 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the glowing 5-star review! 🌟 We're absolutely thrilled to hear that you had a fantastic experience with us. Your positive feedback truly means the world to us and motivates our team to continue delivering top-notch service. 😊 We can't wait to welcome you back and exceed your expectations again in the future! 🚀

5 / 5 Share

Dec. 8, 2023

This app is truly amazing. Joyce assisted us in importing reviews and configuring themes. Without Joyce, we wouldn't have been able to use the app. Despite our limited proficiency in English, Joyce understood our intentions and responded promptly and appropriately. The fact that the service is free to use is fantastic, but above all, the support is prompt and thorough. We have found a truly wonderful app.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! 🌟We're thrilled that Joyce was able to assist you with importing reviews and configuring themes. Despite the language barrier, we're glad we could meet your needs effectively. Our prompt and thorough support, combined with the fact that our service is free to use, makes us truly wonderful. If you have any further questions, Joyce and our team are here to help. Thank you for choosing our app! 😊🙌

5 / 5 Share

Nov. 23, 2023

Very pleased with Trustify - this app has enabled us to add client reviews to our website in a neat and attractive way. Shout out to Joyce, the Customer Advisor, who spent considerable time adapting the app features to suit our requirements. She was patient, efficient and super-quick. The best part is that this awesome app is free!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

Nov. 21, 2023

I received such helpful support from Andy and Joyce who helped me integrate the app into my website with customisation. Really glad I found these guys!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

That's wonderful to hear! 🌟 We're thrilled that Andy and Joyce provided such helpful support and assisted you in customizing the app for your website integration. If you ever need more help or have further questions, don't hesitate to reach out. We're glad you found us too! 😊🚀

5 / 5 Share

Nov. 14, 2023

I have had a query and was approached by a gentleman from customer service, his name is Amey and truly he is a star. He solved my query with no hesitation which I am very grateful for and I highly recommend this service.

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.

5 / 5 Share

Feb. 5, 2024

Thank you! This is super helpful and easy.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear! Joy is indeed a rockstar, and we're thrilled that our app is meeting your needs and bringing confidence to your store. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thanks for your positive feedback! 😊🎸

5 / 5 Share

Nov. 8, 2023

We have just started using this app, so far it has been great and the customer service with Joy with fast, friendly and efficient. Looking forward to seeing the results of using this app on our site!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're thrilled to hear you've had a great experience so far. If you have any questions or need assistance in the future, feel free to reach out. Looking forward to your success with the app! 😊🌟

5 / 5 Share

March 1, 2023

Muy buena App, cumplió todas mis expectativas. Gran servicio al cliente que me brindo soporte en todo momento

Store

GOpen1

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por esta revisión de cinco estrellas. Realmente apreciamos que sea un cliente y que ayude a compartir la palabra sobre nosotros. Estamos aquí para usted en cualquier momento.

5 / 5 Share

Jan. 3, 2023

Ho questa APP da tanto tempo ed e' efficentissima , veloce , se capita un problema lo staff c'e' sempre e risolve il problema in poco tempo . Che dire : BRAVI! Affidabili!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Grazie mille per aver condiviso il tuo feedback sul nostro servizio e prodotto. Siamo lieti di sapere che le prestazioni del nostro team hanno superato le tue aspettative. Grazie ancora, buona giornata!

5 / 5 Share

Aug. 26, 2022

Fantastic customer service. Downloaded today since my previous solution stopped working, and had some troubles installing. Got in contact with Lynn in just a few minutes and she solved it within 2 hours even though it was Friday evening. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Lynn receives the recognition she deserves. Thank you again, have a great day!

2 / 5 Share

Feb. 11, 2025

Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app. After many years with this app, we finally switched to a different app to pull in reviews to our site when Trustify had one issue after another that required an unreasonable amount of our time to fix. Their support was somewhat responsive, but mostly unhelpful.

Store

Joeveo

Using app

Over 6 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, We’re truly sorry to hear about the difficulties you’ve experienced with our app. We understand how frustrating this situation must be for you. Our support team has reached out to assist you in resolving these issues, and we hope you'll give us another chance to provide the reliable service you deserve. Thank you for your feedback. Best regards, Kaylee from the Trustify Team