All reviews

Rating Breakdown

  • 5
    90% (668 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

Best customer service and easy to use.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!

5 / 5 Share

Nov. 16, 2023

Thanks so much for your help, Joy! You made everything easier for me and solved every single step. So responsive and accommodating. You were a pro on every detail, appreciate it. First time using the app but seems excellent, I highly recommend it.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear you're enjoying our Trustify Product Reviews. Joy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!

5 / 5 Share

Nov. 15, 2023

Using app

About 1 month

Total reviews

9

Average rating

4.6

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻

5 / 5 Share

Nov. 14, 2023

I have had a query and was approached by a gentleman from customer service, his name is Amey and truly he is a star. He solved my query with no hesitation which I am very grateful for and I highly recommend this service.

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.

5 / 5 Share

Nov. 9, 2023

Joy was a super rockstar and your App is exactly what I need to capture some confidence for my store!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear! Joy is indeed a rockstar, and we're thrilled that our app is meeting your needs and bringing confidence to your store. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thanks for your positive feedback! 😊🎸

5 / 5 Share

Nov. 8, 2023

We have just started using this app, so far it has been great and the customer service with Joy with fast, friendly and efficient. Looking forward to seeing the results of using this app on our site!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're thrilled to hear you've had a great experience so far. If you have any questions or need assistance in the future, feel free to reach out. Looking forward to your success with the app! 😊🌟

5 / 5 Share

Nov. 7, 2023

Its free, but the features is super dope.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you're enjoying the awesome features of our free version! If you have any questions or suggestions, feel free to let us know. Thanks for your positive feedback! 🚀😊

5 / 5 Share

Nov. 6, 2023

Thank you Tracy for your support. Thanks for bearing with me and helping me in each step. You made everything simple for me. Thanks Trustify. Nice experience and functionality for Shopify! Truly recommended.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

We're thrilled Tracy could assist you every step of the way. Delighted to hear you're enjoying Trustify on Shopify! If you ever need more help, we're here for you. Thanks for the recommendation! 😊🌟

5 / 5 Share

Nov. 5, 2023

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star rating! If you ever have any feedback or questions in the future, feel free to reach out. We appreciate your support! 🌟

4 / 5 Share

Nov. 2, 2023

Thank you Tracy for your support. Just make sure to rectify the issues as quickly as possible.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2023

Muy buena App, cumplió todas mis expectativas. Gran servicio al cliente que me brindo soporte en todo momento

Store

GOpen1

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por esta revisión de cinco estrellas. Realmente apreciamos que sea un cliente y que ayude a compartir la palabra sobre nosotros. Estamos aquí para usted en cualquier momento.

5 / 5 Share

Jan. 3, 2023

Ho questa APP da tanto tempo ed e' efficentissima , veloce , se capita un problema lo staff c'e' sempre e risolve il problema in poco tempo . Che dire : BRAVI! Affidabili!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Grazie mille per aver condiviso il tuo feedback sul nostro servizio e prodotto. Siamo lieti di sapere che le prestazioni del nostro team hanno superato le tue aspettative. Grazie ancora, buona giornata!

5 / 5 Share

Aug. 26, 2022

Fantastic customer service. Downloaded today since my previous solution stopped working, and had some troubles installing. Got in contact with Lynn in just a few minutes and she solved it within 2 hours even though it was Friday evening. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Lynn receives the recognition she deserves. Thank you again, have a great day!

4 / 5 Share

July 11, 2022

Ottimo customer service, veloci nel risolvere il problema. Ci sono molti layout da scegliere e si prestano bene ai vari temi disponibili

Using app

About 21 hours

Total reviews

2

Average rating

4.5

Developer Reply

Grazie mille per aver dedicato del tempo a lasciare una valutazione. Apprezziamo molto la tua attività. Per favore, facci sapere cosa possiamo fare per te in futuro.

3 / 5 Share

June 1, 2022

Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app.

Store

Joeveo

Using app

Over 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Hello, Thanks for taking the time to let us know your issue and we are sorry that our app has not met your expectation. We are striving to ensure every customer is satisfied with our business so all feedback is always treasured at Omega. I've shared your review with the dev team, and we would love for you to get back to us via email ([email protected]) or chat so we can get our dev to check specifically your case and improve things for your best experience with our app. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

April 29, 2022

Great app with amazing customer support. Thanks to Lộc for helped us to install the widget into our custom theme !

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

April 5, 2022

The app that helps my shop convert better. Reviews are an important part of e-commerce and this is what I was looking for.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track! 💗🧡💛💚

5 / 5 Share

Dec. 27, 2021

I installed this app to provide more value to our site visitors. It's easy to navigate for non-techy people like me. Plus, their contact support specifically Ms. Joy, is helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bibs Manila We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

4 / 5 Share

Dec. 22, 2021

Good App with good support team. still on trial trying to get to know it more. Hopefully with in weeks

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hello The Holidays Shop, Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app! Have a great day! Kaylee - Omega Team

5 / 5 Share

Nov. 19, 2021

Great app, brought me so many new customers & and amazing service if you got stuck. They are really helpful!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi My Digital Pet, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team