Trustify: Review & Testimonial
Product reviews on Shopify with photos,TikTok,Youtube videos
Rating
4.9
feedback
740
chart
#286
All reviews
Rating Breakdown
Dec. 2, 2023
Seems easy to use and we are quite happy so far
Thank you for your feedback and for choosing our app! We're glad to hear that you find it easy to use and that you're happy with it so far. We appreciate your support and we're committed to providing a positive experience for our users. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. We're here to assist you and continuously improve our app. Thank you again for your review and for being a valued user. We look forward to serving you in the future!
Dec. 1, 2023
The app works great, you can edit the widget, edit the reviews etc. The support team is AWESOME! I spoke to a few of them and they solved all of my problems. The only reason why I didn't continue with this app is because I couldn't import reviews from Amazon directly, but through a CSV file, which has to be according to their template, not yours. The dev. team helped me with that too, they uploaded them for me, but then again the template was an obstacle, and the reviews didn't come out as expected.
Thank you for your feedback and for highlighting the great features of our app! We're glad to hear that you found the ability to edit the widget and reviews valuable. We take pride in our awesome support team and their ability to solve any problems you encountered. We appreciate your recognition of their efforts. We apologize for the inconvenience you experienced with importing reviews from Amazon. While we currently require a CSV file according to our template, we understand that it may not align with your preferred format. We understand that the template posed an obstacle, and the reviews didn't turn out as expected, and we apologize for any frustration caused. We value your feedback and will take it into consideration for future updates to improve the review import process. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for considering our app and taking the time to share your experience. We hope to have the opportunity to serve you better in the future.
Nov. 30, 2023
It's a great app, and allows you to easily customize the reviews on your page. The importing works flawlessly. But, by far the best thing is their customer support. They are extremely quick to reply, friendly, and make everything a lot easier. If you decide to use this app, make sure to contact them for anything at all, they're amazing.
We're thrilled to hear that you find our app amazing! π It's great to know that it allows for easy customization of reviews on your page and that the importing feature works flawlessly for you. If you ever need help, don't hesitate to reach out. We're here to make things easier for you. Thank you for choosing our app and for your kind recommendation. ππππ
Nov. 30, 2023
Absolutely great. The guys at Trustify really know what their doing. Awesome to work with them. I can only recommend the App. By far the best from all the competitors. And it's FREE! :)
That's fantastic to hear! We're delighted that you had an excellent experience with the Trustify team and that they provided great service. We appreciate your recommendation! Thank you for choosing Trustify, and if you have any further questions or need assistance, don't hesitate to reach out. We're here to help! πππ
Nov. 30, 2023
Great customer service!!!!
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is a top priority for us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ππ
Nov. 29, 2023
We're grateful for your 5-star rating! Thank you for your feedback! ππ
Nov. 29, 2023
Trusted app
Thank you for your trust in our app! π We strive to provide a reliable and trustworthy experience for all our users. Your confidence in us is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out!ππ€
Nov. 29, 2023
I had my concerns in the beginning as there were some issues, but the team around Shopify shows again, that these guys are taking care about their customers. They contacted me and made a video to show what needs to be changed and why. What more can you expect? Top platform due to top people!
We appreciate your feedback and are glad to hear that our team was able to address your concerns effectively. ππ If you have any further questions or need assistance, please don't hesitate to reach out. We're here to helpππ€
Nov. 28, 2023
easy to use !
Store
My Store
Using app
21 days
We're glad to hear that you found our app easy to use! ππ Simplifying the user experience is one of our top priorities, and we're thrilled that you had a smooth and hassle-free experience. If you have any further feedback or need assistance, feel free to reach out. We're here to help! ππ€
Nov. 28, 2023
Thank you for the 5-star rating! We appreciate your feedback! ππ
Nov. 27, 2023
After uninstalling 12 review apps I finally found the one! The support was great, they helped me customize a few things and were quick and prompt to help. I would pay for this app if it weren't free! Highly recommend - and appreciate Rosie
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.πππ
Nov. 25, 2023
app is very much has all functionality of premium review app , starting i had some trouble setting up , but joyce helped me out on everything , their customer service is great , should definitely check it out once
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.
Nov. 23, 2023
Great app. Superb customer support. Highly recommended
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Nov. 23, 2023
Very pleased with Trustify - this app has enabled us to add client reviews to our website in a neat and attractive way. Shout out to Joyce, the Customer Advisor, who spent considerable time adapting the app features to suit our requirements. She was patient, efficient and super-quick. The best part is that this awesome app is free!
Thank you for taking the time to leave us such a fantastic review! Weβre happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Nov. 22, 2023
easy to used
Great to hear it's easy to use! π If you have any more feedback or if there's anything specific you enjoy about the experience, feel free to share. We're here if you need any assistance or have questions. Thanks for your positive feedback! ππ
Nov. 21, 2023
Finally found review app that has the option to translate the review form and reviews section. Easy to customize design! And friendly and quick support! Highly recommend the Trustify app!
We're delighted to hear that Trustify has met your needs with its translation options and easy customization! π Thank you for recommending our app, and we're thrilled you found our support team friendly and quick. If you ever have more feedback or questions, feel free to reach out. Your recommendation means a lot! ππ
Nov. 21, 2023
Great to use,very easy
Fantastic to hear that it's great to use and very easy! π If you have any more feedback or if there's anything specific you love about it, feel free to share. We're here if you need any assistance or have questions. Thanks for your positive feedback! ππ
Nov. 21, 2023
I received such helpful support from Andy and Joyce who helped me integrate the app into my website with customisation. Really glad I found these guys!
That's wonderful to hear! π We're thrilled that Andy and Joyce provided such helpful support and assisted you in customizing the app for your website integration. If you ever need more help or have further questions, don't hesitate to reach out. We're glad you found us too! ππ
Nov. 18, 2023
TOP TIER! This app's functionality itself is pretty cool, but what really takes this above and beyond is their service. I had a couple technical issues when I first downloaded it, and they walked me through and helped me realize a couple errors on my end and fixed one issue on their end so that everything could be up and running smoothly. I want to shoutout Joy in particular. They were beyond helpful, and I can't thank them enough. Highly recommend.
You are amazing! β¨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app π₯° If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. π»
Nov. 17, 2023
good
Awesome! π₯° π₯°π₯° Thanks so much for the positive review! π