TrustReviews: Product Reviews
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Provides many features & what we perhaps find just as important - great live support (!) They were even hands-on with joining our project as collaborator assisting us in no-time with code when we had some more detailed questions on how to adjust the widget to our page. Superb.
I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made. The issue was resolved in just a couple of minutes. Service was prompt, professional, polite, and competent. Thank you!
Je suis absolument ravi de cette nouvelle application pour importer des avis sur ma boutique Shopify ! Son fonctionnement est tout simplement génial. Grâce à elle, j'ai pu intégrer rapidement et facilement des avis, ce qui va certainement renforcer la confiance de mes clients et stimuler mes ventes. Je suis vraiment impressionné par sa facilité d'utilisation et son efficacité. Un grand merci aux développeurs pour ce superbe outil !
The TrustReviews client services was a great help in helping me transition from the old Customer Review App for my ecommerce store to their App. The person I dealt with was very patient and answered every question I had during the onboarding process. Our reviews look great! Your help and patience were very much appreciated! I highly recommend them if even just for the onboarding experience I just had.
Ahsan was an absolute delight to work with! He communicated clearly and regularly every step of the way. He was also gracious.
Great customer service from Shahroz. I had a bit of difficulty initially but was fixed very promptly. Thankyou very much!
Really helpful team and so far so good :)
I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.
Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.
Terrible. Have been ignoring my requests to fix their app errors for months.
Totally awesome App and super super support - Shahroz got us going within no time and no lengthy waits and no compromise ! Product works great and looks great! Top notch App and Service - HIGHLY RECOMMENDED Mons Peak IX
My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com
The free plan has a lot of features, it's affordable, and the support team is responsive and proactive in resolving issues. I recommend this app!
Best customer service. No wait for direct contact and solved my problem so quickly! Highly recommend. The reviews look great on our site!
Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
Wonderful app! Works great and customer service is top notch! Thanks so much!!
We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.
Great Customer Support. Extremely helpful and quick to respond. Not to mention, the UI looks great!
Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.
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