All reviews

Rating Breakdown

  • 5
    95% (277 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 93% (272)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2024

The TrustReview star jumped in FAST and got my store setup. It replaced another review app that my customers complained about not working. Happy Happy here!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

very helpful

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Provides many features & what we perhaps find just as important - great live support (!) They were even hands-on with joining our project as collaborator assisting us in no-time with code when we had some more detailed questions on how to adjust the widget to our page. Superb.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made. The issue was resolved in just a couple of minutes. Service was prompt, professional, polite, and competent. Thank you!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

Je suis absolument ravi de cette nouvelle application pour importer des avis sur ma boutique Shopify ! Son fonctionnement est tout simplement génial. Grâce à elle, j'ai pu intégrer rapidement et facilement des avis, ce qui va certainement renforcer la confiance de mes clients et stimuler mes ventes. Je suis vraiment impressionné par sa facilité d'utilisation et son efficacité. Un grand merci aux développeurs pour ce superbe outil !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

The TrustReviews client services was a great help in helping me transition from the old Customer Review App for my ecommerce store to their App. The person I dealt with was very patient and answered every question I had during the onboarding process. Our reviews look great! Your help and patience were very much appreciated! I highly recommend them if even just for the onboarding experience I just had.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

super service confiance ok

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

Ahsan was an absolute delight to work with! He communicated clearly and regularly every step of the way. He was also gracious.

Store

OHENE

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 2, 2024

Great customer service from Shahroz. I had a bit of difficulty initially but was fixed very promptly. Thankyou very much!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2024

Really helpful team and so far so good :)

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.

1 / 5 Share

Jan. 2, 2025

Terrible. Have been ignoring my requests to fix their app errors for months.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Totally awesome App and super super support - Shahroz got us going within no time and no lengthy waits and no compromise ! Product works great and looks great! Top notch App and Service - HIGHLY RECOMMENDED Mons Peak IX

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2024

The free plan has a lot of features, it's affordable, and the support team is responsive and proactive in resolving issues. I recommend this app!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2024

Best customer service. No wait for direct contact and solved my problem so quickly! Highly recommend. The reviews look great on our site!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

Trust Reviews was great. I was not able to see the reviews on my product page and via the chat they helped me resolve the issue within a few minutes.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.