All reviews

Rating Breakdown

  • 5
    96% (286 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 94% (280)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2024

Ahsan was an absolute delight to work with! He communicated clearly and regularly every step of the way. He was also gracious.

Store

OHENE

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 2, 2024

Great customer service from Shahroz. I had a bit of difficulty initially but was fixed very promptly. Thankyou very much!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

Really helpful team and so far so good :)

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We are always looking to improve our app. Let us know through in-app chat if you have any feature suggestions or feedback.

1 / 5 Share

Jan. 2, 2025

Terrible. Have been ignoring my requests to fix their app errors for months.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Totally awesome App and super super support - Shahroz got us going within no time and no lengthy waits and no compromise ! Product works great and looks great! Top notch App and Service - HIGHLY RECOMMENDED Mons Peak IX

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

The free plan has a lot of features, it's affordable, and the support team is responsive and proactive in resolving issues. I recommend this app!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2024

Best customer service. No wait for direct contact and solved my problem so quickly! Highly recommend. The reviews look great on our site!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Trust Reviews was great. I was not able to see the reviews on my product page and via the chat they helped me resolve the issue within a few minutes.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Good service Sharoz

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

5 / 5 Share

April 25, 2024

Intuitively designed and easy to implement. This app gives mega credibility to my Shopify store! Also customer service was on point!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

5 / 5 Share

April 25, 2024

Wonderful app! Works great and customer service is top notch! Thanks so much!!

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

5 / 5 Share

April 24, 2024

Great Customer Support. Extremely helpful and quick to respond. Not to mention, the UI looks great!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

5 / 5 Share

April 23, 2024

Very quick and helpful support team. We're glad we chose this app for our reviews. All the best!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!

5 / 5 Share

April 23, 2024

Good experience with the team! We've just downloaded the app as we migrate to a new 2.0 theme and layout. The response from the team has been very fast, and efficient. Look forward. Thanks again.

Using app

5 days

Total reviews

7

Average rating

4.9

Developer Reply

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

5 / 5 Share

April 22, 2024

Sharoz is the mad he helped me out so much

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.

5 / 5 Share

April 22, 2024

Customer service team were very helpful with quick response times. Great app!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.