TryNow: Try Before You Buy
Try Before You Buy for Shopify Brands
Rating
4.8
feedback
45
chart
#3,866
All reviews
Rating Breakdown
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Jan. 16, 2023
If you're looking for a way to gain consumer trust in your new or existing product, offering the option to try it for FREE is a game changer. TryNow has helped us encourage customers to order from us by trusting that once they do try our product, they will want to keep it! It also allows our customers to order a few options to compare, saving us from multiple orders and the expense of shipping multiple times. TryNow has a very responsive support team which you don't always get with apps and our customers LOVE the easy process and we love that we don't have to worry about follow-ups and managing delayed payments or failed payments! Total game changer.
Jan. 12, 2023
TryNow has been been a critical tool for us in converting new customers. It solves for that in-store try on experience with zero risk to the shopper. We quickly saw a return on investment and are excited to continue our partnership.
Oct. 14, 2022
I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!
I'm so sorry you weren't able to get the support you deserve. Would you like to set up a call to discuss? You have my email address, and I hope to speak with you when the time is right on your end!
June 29, 2022
I think this app has a lot of potential. I have not been able to use it yes since I cannot get the support I need to get it working on my website. When I contacted support, it took days to get back to me and I was told that they do not offer onboarding and I was referred to self onboarding in the merchant portal. I still can't get the app to work. Like I said the app has a lot of potential but the support is lacking. I think that any developer that offers an app on Shopify, should be prepared to provide excellent support and if they are unable to handle the amount of support, then they shouldn't make their app available on Shopify. Maybe the developer will see this review and do the right thing, which would be to provide excellent customer support that will get the app working. I will change my review to 5 stars if the support team helps me with the installation so that I can actually use the app.
June 29, 2022
Once we can get that product into a customer’s hands, they’re going to keep it. TryNow is a priority to enable more customers to get their hands on the product. A $10 decrease in CAC, when you can extrapolate that across thousands of new customers, that’s more than going to offset an uptick in return rate. The team at TryNow have been exceptional partners.