All reviews

Rating Breakdown

  • 5
    70% (51 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (2 ratings)
  • 2
    4% (3 ratings)
  • 1
    22% (16 ratings)
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5 / 5 Share

Dec. 15, 2022

I'm working with Twik for a couple of days and already got good feedback from my clients as they could find the products they wanted faster. I'm a brand selling several electricity vendors and selling hundreds of SKUs and Twik made the difference

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

It is a pleasure to work with you, and we appreciate your feedback! We are always here for you to help you reach your goals and make your business grow.

5 / 5 Share

Dec. 6, 2022

Amazing customer service! Talk about a professional. I encountered a misunderstanding from a staff member, and the owner reached out personally to resolve the issue. His key values to provide excellent customer service and service for his customers is unmatched. A true man of integrity and compassion. I'm sure I will be part of the Twik family for a very long time to come. Rio, I can't thank you enough. I wasn't expecting your swift response and sense of urgency to resolve the issue, but most importantly making sure I was comfortable and understood the system. Thank you for the new tools you shared. You ROCK!!!

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Vidia! Your feedback is greatly appreciated. We're here for you anytime you need, and with a clear mission to help your business grow!

5 / 5 Share

Dec. 5, 2022

Love this app! The best customer service. Thank you, Michael. He actually did a Google meeting with me to help fix my issue. I think the issue was on my part. However, they are fixing it and I want to thank you so much for your time.

Using app

5 months

Total reviews

39

Average rating

4.1

Developer Reply

Thank you, Nikki! We appreciate your trust in twik, and it is our pleasure to help your store grow. Please always feel free to reach out with any questions or concerns.

5 / 5 Share

Dec. 8, 2022

Now a day's most aps you use are not managed or updated. It's good to know that there are people out there that still take the time out of their day to reach out and make things right. Twik cares about their product and engages in trying to better their customers and improve their product. If you need a company that is willing to help your company grow, partner up with twik. You won't regret it.

Store

Málle

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Jaime! Your kind words and feedback are truly appreciated. We are always here for you to help you reach your goals and make your business grow! Please feel free to reach us anytime.

5 / 5 Share

Oct. 22, 2022

אפליקציה מטורפת! שיפרה לי את הביצועים באתר בכמה עשרות אחוזים. עוד לא מצאתי אפליקציה נוספת שיודעת לתת את המוצר הזה ברמה כל כך גבוהה. מומלץ!!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

It is always a pleasure to see such revenue uplift results. Thank you for your trust twik, and please feel free to contact us shall you require any additional assistance.

5 / 5 Share

Oct. 16, 2022

I downloaded Twik one month ago. I promoted my website via social and got great results with their tool. I used the automations personalized product catalog and currency localization. Thank you for helping increase my store sales

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Noomabamboo for your trust in twik, it is our pleasure to help your store grow. We are always available if you need any further assistance or want to consult with us.

5 / 5 Share

Oct. 13, 2022

Besides personalizing the shopping experience on my site, your dashboard allows me to monitor the store and customers. Excellent product! Simple and easy to use! Happy I found it.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Rosartstudio, thank you for your kind feedback! We are very happy to see the impact that twik had on your store and strive to boost your bottom-line revenue even more! Shall you require further assistance or would like to consult us, our team is always available.

5 / 5 Share

Nov. 23, 2022

I highly recommend this app . Its great app and it helps boosting the revenue. Lovely people to talk to when having a inquiry.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review, we really enjoy working with you and appreciate your feedback! Your growth is our growth :)

5 / 5 Share

Sept. 6, 2022

Recently installed twik and so far the experience is good. Great staff members if you need any help or clarification they respond quickly. Thank you Twik team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review, we wish for a prosperous partnership and mutual growth.

5 / 5 Share

Aug. 30, 2022

We absolutely love TWIK! Talk about an app that WORKS & pays for itself! We've had the TWIK app plugged into our Shopify site for over a year now and the results speak for themselves. Average Order Value, Conversion Rate, Add To Cart Frequency, and of course REVENUE...every single metric that matters is better since partnering with TWIK! Can't wait to see what they come up with next. We're huge fans!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Twik have been so awesome with me Michael Lipliansky is whom I've been meeting with customer care and service 5 stars.I am excited for the future of my business Chief Empire working with Twik thank you so much kind Regards Winnia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback Winnia! It is our pleasure to assist store owners and strive for success. We see you as a partner in our journey; your growth is our growth.

5 / 5 Share

Aug. 7, 2022

I've been using this app for a few months now. Do doubt, the best I have encountered regarding its purpose: customers do see the categories sorted in a customized way, and ATC's CTR has increased significantly! I am able to monitor my shop's performance and manage it better! Thank you! great job!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review, we're happy you're enjoying twik and truly appreciate your feedback. Our team is always available shall you require any farther assistance or want to consult with us. Thanks, and wishing us continuous growth together :)

5 / 5 Share

June 14, 2022

Twik continuously helps us increase our sales and conversion rates, and there not many more important numbers than these. Their dashboard and data are very easy to understand, and the implementation is also easy and seamless. I really recommend Twik since it seems it's a "One of a kind" app.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2022

Loving the app- works seamlessly and we've been seeing a 30% increase in sales since using it. It really is 'plug & play'- the app does it all on its own! Customer support is very responsive and friendly.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2022

We are running a jewelry store and we saw excellent results with this app. The good part about this app is that you don't need to do anything or set up anything, it works completely automatic. Was Supper helpful for our store!

Store

Luka

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Résultats étonnants mais manque beaucoup de statistiques ainsi que la possibilité de choisir le nombre de personnes à cibler avec twik. Néanmoins, bonne app

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Aurore & Luna, we appreciate the fantastic review and are glad we could be of service. Upon installation, twik will only target a small portion of your eligible store visitors, and as it learns what personalizations increase sales to which user segments, it'll gradually balance the delivery (more or less than 50%) to maximize your sales and revenue. If you have any further needs or questions, please reach out!

5 / 5 Share

Feb. 14, 2022

This app is amazing! Within the first month of using it, my conversion rate increased by over 15%. The staff has been extremely friendly and helpful and I have been treated like a VIP since the first day. Would highly recommend the app for every eCommerce store!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience with twik. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

5 / 5 Share

Feb. 13, 2022

A must-have app for every eCommerce store. Revolutionary machine-learning system supported by real experts. The numbers speak for themselves: Twik increased my AOV and ARPS dramatically. Thank you Diana and Boaz! Highly recommended!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Monte loka, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Jan. 16, 2022

Fantastic app! Absolute game changer. Increased my conversion rate significantly in only two weeks. Support team is super helpful - thank you Diana! Keep up the good work.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words, GlityJewels, your feedback means the world to us. We will continue to walk the extra mile and exceed our users expectations. Here for you anytime! The twik team

5 / 5 Share

Jan. 28, 2022

I was having a lot of trouble understanding the Twik application I was thinking that it did not help or do anything for my store. When I connect with customer support Boaz was so amazing he really took the time to help me and explain the Twik app on my store we also did a Zoom meeting.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a great review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to talking to you again!