Twik Personalization
twik - Autonomous eCommerce Personalization & Analytics
Rating
3.8
feedback
73
chart
#5,435
All reviews
Rating Breakdown
Review RSS Feed
Oct. 5, 2023
Twik Personalization has been a game-changer for my Shopify store. The ability to create dynamic, personalized experiences for every customer has led to a significant 6% increase in sales.
Thank you for your wonderful feedback! We're thrilled to hear that Twik Personalization has boosted your sales and enhanced your customers' shopping experience. Your success is our top priority!
Dec. 5, 2023
Were to begin this updated review. Twik is probably the best user experience Ive ever had. They had issues with rescans on websites which looked like bots, including on my shop. I accused them of scamming and running bots. They refunded me immediately but also engaged with me and wanted to show that it was by error not design. We worked back and forth for over 3 months and Twik finally came back with a new and improved system. I saw the scan traffic for one day and then back to normal!! That's dedication to your product and your reputation. Even after resuming with the purchase, Twik still stayed engaged even going as far to demo new features and how I can extract maximum value from the data they provide. Looking forward to hitting new revenue highs!
Thank you for your updated review and for giving us the opportunity to make things right. We're thrilled to hear about your positive experience with twik and grateful for your patience as we worked through the challenges. Your feedback has been invaluable in improving our system and services. We're excited to continue supporting your journey towards new revenue heights and look forward to showcasing more of what twik can offer. Your trust and satisfaction are our top priorities. Here's to more success together!
Aug. 15, 2023
that app works i have had a lot of new customers the app is very easy to use and helps keep up with traffic to your store
Thank you for sharing your positive experience! It's wonderful to hear that twik is effectively simplifying traffic management for your store. While twik doesn't generate traffic, it enhances user experiences, boosting engagement and conversions. We're excited about our journey together and look forward to your continued success!
Aug. 14, 2023
Great app, all around awesome tool. 49/month sounds like a lot and it kind of is, but its well worth it.
Thanks for your positive review! Your satisfaction with twik's features and value motivates us to enhance your experience further. We're delighted to have you as part of the twik community. Your satisfaction is our motivation!
July 28, 2023
easy to install and manage keep up the great work. i would highly recommend twik to my buisness associates
Thanks for your review! We're glad you found Twik easy to install and manage. We're here to support you and your business associates every step of the way. Let's keep up the great work together!
July 21, 2023
Products looked alot better than what they did. Great work. I was happy with what everything I saw.
We appreciate your fantastic review! It's wonderful to know that Twik has enhanced your products' appearance and played a part in your satisfaction. We'll continue working hard to ensure your twik experience remains top-notch. If you ever need support or have questions, don't hesitate to contact us. We're excited to continue serving you and celebrating your success with twik!
May 23, 2023
Amazing! One of the few app i pay for and every month it pays dividends! Great software, can't recommend it enough!
Thanks for the amazing feedback! We're thrilled to hear that Twik has been a valuable investment for your business, consistently delivering positive results. Your recommendation means the world to us, and we'll keep working hard to provide you with top-notch software and support. Cheers to continued success with Twik!
May 16, 2023
This is a revolutionary app that has taken an otherwise static customer journey and enhanced it to make it personalized and specific to the customer's shopping behavior. This is Gold Jerry! We are well into our second month and have already noticed increases in important metrics like, add to cart, purchase rate. To top it all off, excellent support from Guy. who has taken the time to work with us and guide us throughout our journey with Twik. Must Have APP! at least give it a shot.
Thank you for your fantastic review! It truly is gold! We're delighted to see the positive impact on key metrics that indicate better conversion rates. Our team is very committed to providing excellent support throughout your twik journey. We're excited about the future and look forward to helping your business thrive!
May 3, 2023
Twik appealed to us as we have a very large catalogue and needed to help customers find what they're after. Customer support has been great and it seems to be running smoothly and already making a difference to our revenue.
Thanks for sharing your experience with twik! We're thrilled to hear that our app has helped you improve your customers' shopping experience and boost your revenue. Our team is always here to support you. Please don't hesitate to reach out if you need any assistance. We're grateful for your support and excited to see your continued success with twik!
April 27, 2023
***ABSOLUTELY MUST-HAVE*** Twik has been a game-changer for our business! We have a huge catalog with many products, making it sometimes hard for customers to find the right match for them. Twik's no-touch personalization approach made it easier for our visitors to find their right match by re-arranging the storefront and promoting relevant products. Thanks to that we were able to generate significant new revenue and were able to invest more in marketing. The app's user-friendly interface and personalized automations have helped us improve store metrics and boost sales. The customer support team is always available and helpful. I highly recommend twik and think that it's a must-have for every e-commerce store.
Thank you for your positive review! We’re glad that twik has helped your business! It is always good to hear that our automations have improved your store metrics. We take pride in providing helpful customer support and are always available to assist you. Thanks for recommending twik, and we hope to continue supporting your business’s growth.
March 31, 2023
Thrilled with the Twik app since installing it a few months ago. The personalized recommendations are great, and it's easy to see the momentum built on conversions. The app's excellent customer support is also a big plus, and Guy has been great. Overall, I highly recommend this app to any Shopify site looking to streamline their online shopping experience and boost conversion with barely having to lift a finger. Plus, I know they will add more features as they grow. Keep it up!
Thank you so much for your positive review of twik! We're thrilled to hear that you've had a great experience and seen a boost in conversions. We're also glad to hear that our customer support team has been a big help to you. We appreciate your recommendation and look forward to adding more features to the app as we continue to grow. Thanks again for your support!
March 9, 2023
I had some trouble with Twik initially, but they went above and beyond to fix the problem and even provide me with some extra tips! Highly recommend!
Thank you for the positive review! We're glad that we could help you and appreciate your recommendation. We are always here to assist you and we are excited about the opportunity to continue working together and supporting the growth of your business.
Feb. 22, 2023
Great results so far. Twik boosts our AOV and conv rate. Also, their support is pretty amazing. We're looking forward to more results!
Thank you for sharing your experience with twik! We're delighted to hear that it's been effective in boosting your average order value and conversion rate. It's great to know that our support team has been able to assist you as well. We're looking forward to continued success and more results for your business. Thanks for choosing twik!
Feb. 7, 2023
So far so good. Service was quick and knowledgeable, answered my questions and made asked for customizations. Twik appears to be more than paying for itself so far.
Thank you for your kind words! It's wonderful to hear that our service and customizations have been helpful. We eagerly anticipate your continued success with twik.
Feb. 3, 2023
good following up and very promising!the app works properly and is very advance. well apply to website data retrieval.
Thank you for your review. We appreciate your feedback and are glad to hear that twik is meeting your needs. If you need any additional assistance, please don't hesitate to reach out.
Feb. 5, 2023
I just deactivated and deleted the app, however my product pages show an error 404 PRODUCT NOT FOUND. need assistance please. I have an update from Twik and the solution has been properly corrected. Thanks to Roi and Michael for their expertise and the assistance. They both really get to the bottom of things. Twik is now installed back onto my online Shopify store. They reassured me that if it happens again to reach back out. So far so good. I am very satisfied with the outcome. Thanks again Roi and Michael for top notch services and solutions.
Thank you for your feedback. We apologize for this issue and have reached out to offer assistance and compensation. Looking forward to speaking with you and resolving this soon.
Jan. 30, 2023
At first it was a bit of a mess for myself but after a quick chat with the people at Twik they were able to resolve my issues and set my twik application up. Highly recommend the team down there as they're more than happy to help out as much as possible. Appreciate the compensation as well Thank you so much!
Glad we could help resolve your issues and set up your twik app. Thank you for your kind words and recommendation. We're always here to help. Have a great day!
May 16, 2023
I can't recommend Twik enough! Since using their platform, we've seen a significant profit and key metrics uplift. Their personalized support is top-notch, always there to help us succeed. Excited about what the future holds with Twik by our side.
Thanks for the 5-star review! We're glad to hear that Twik has already had such a positive impact on your business, and our goal is to ensure you continue to see results. If you need anything, please don't hesitate to reach out.
Jan. 18, 2023
Hey my store contain lots of SKUs in my store as for different products and customize products. Therefor an app like Twik helps my users to find the products they like and navigate better
Thank you for the kind words, Photo-Glass! We understand the challenges that come with managing a store with many SKUs and custom products. We're glad to hear that twik is helping your customers navigate your store and find the products they're looking for. We're always looking for ways to improve and make the shopping experience even better for your customers.
Dec. 15, 2022
Love this app! Since installing twik a month ago, we've seen amazing results! Twik came up with a great solution that helped us optimize our store. In any case, I feel like twik's team is there to help me. Thank you guys. Highly recommended!
Your feedback is greatly appreciated. We are delighted to hear that it is meeting your needs and surpassing your expectations. We strive to ensure customer satisfaction and your support is valued. Thank you for choosing twik. If you have any questions or need further assistance, please don't hesitate to contact us.