Omega Twitter Pixel,Conversion
Boost your X Ad ROI with powerful X Pixel &...
Rating
4.7
feedback
55
chart
#2,608
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
36%
-
Less than a month
31%
-
Less than a year
15%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with most users praising the easy setup process, proactive customer support, and accurate tracking capabilities. Many users highlighted the helpfulness of the support team, mentioning specific team members who provided excellent assistance. The app is commended for its ability to track various events accurately, such as purchases and page views, leading to deeper insights into user behavior and improved marketing strategies. Users also appreciated the quick response times from the support team and the smooth installation process.
Highlights
Review RSS Feed
All reviews
Sept. 28, 2025
After trying this app, I don't understand how there aren't any other ratings less than 5 stars. The data being sent to X is riddled with errors (incorrect prices, "NaN" being passed as the order value, no server events for an action, too many server events for an action, etc) and the ads attribution that results from it is worse than just the X pixel alone. Somehow the X browser pixel itself can attribute sales to a given campaign better than this app's server side attribution which should never be the case and entirely defeats the purpose of having an app like this.
Hello, Thank you for taking the time to share such detailed feedback. My name is Kaylee, and I'm the customer support team leader. I am truly sorry to hear about the frustrating experience you've had with our app. The data integrity issues you described—such as incorrect prices, "NaN" values, and server event discrepancies are completely unacceptable and go against the reliability we strive to provide. The purpose of our app is to improve attribution, not complicate it, and we have clearly failed to deliver that for you. Your review has been escalated to our lead developer, who is currently investigating the root cause. While our initial tests haven't replicated these specific errors, we are taking your report very seriously. We know that external factors, like reporting delays from platforms such as X, can sometimes cause temporary issues, but we need to investigate your specific case thoroughly. The results you're seeing are not the standard we aim for, and we are committed to making this right. We would be grateful for another chance to prove our app's value. Our support team is available to work with you one-on-one to diagnose and resolve this. Please reach out to us at [email protected] or you can reply to our support thread so we can assist you immediately. We are confident we can get this working correctly for your store. Best regards, Kaylee Customer Support Team Leader
Aug. 1, 2025
Thank you for the 5-star review! 🌟 We’re so happy to hear that you’re loving the experience. Your feedback inspires us to keep delivering the best. Feel free to reach out anytime – we’re always here for you!
June 19, 2025
Amazing support! One of the staff members hopped on a call with me and guided me to set up my events manager step by step. Really professional service. I love it. :)
Thank you so much for the kind words! 😊 We’re thrilled to hear that you had such a smooth and supportive experience with Omega Twitter Pixel, Conversion app 💙📊 Jumping on a call and walking you through step by step — that’s exactly the kind of personalized support we love to offer! 🙌 So glad to hear you loved the service. We’re always here if you need anything else! 🚀✨
June 11, 2025
Thank you so much for the 5-star review! 🌟 We're thrilled to hear you're enjoying Omega Twitter Pixel, Conversion 🎯🐦. Your support means a lot, and we're always here to help you track better and grow faster. Thanks for choosing Omega! 🚀💙
May 18, 2025
Easy to set up. Nice and proactive customer support.
🌟 Thank you so much for your kind words! We're glad to hear the Omega Twitter Pixel, Conversion app was easy to set up and that you found our customer support proactive and helpful. We're always here to assist you! 💙🙌
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