TxtCart AI: SMS Marketing
Spend less on SMS. Drive more revenue with AI powered...
Rating
4.9
feedback
360
chart
#2,075
All reviews
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Nov. 17, 2023
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly. Regarding the UK operations this feature is now LIVE as of 11/25. Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter. We are committed to transparency and accountability in our operations, and we would appreciate the same from you. If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.
Nov. 15, 2023
Support was amazing they answered me right away looking forward to using this app
Thank you for the kind words and your enthusiasm for SMS! - TxtCart Support
Oct. 28, 2023
Great customer service! Eagerly awaiting for the UK version to be launched in November.
We are eager to launch UK/AUS for all our merchants and are excited to push this live before BFCM. Keep crushing it! - Kyle from TxtCart
Oct. 6, 2023
Great customer service no regrets with purchase at all!
We are so glad to hear you've had a great experience with our support team and look forward to continuing to provide amazing support for your brand :) - TxtCart Success
Sept. 21, 2023
Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it
Really appreciate the honest feedback on how TxtCart SMS has worked for your brand. - Sara from TxtCart
Aug. 30, 2023
I have found this is a good app for capturing abandon checkouts. I am happy with the conversion rate.
Glad to hear you’re having awesome results and happy with your conversion rate! I’m sure we can book a session to see how we can do even better for your SMS needs. - TxtCart Team
Aug. 18, 2023
Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.
So awesome to hear the results we’ve been able to generate for your store in the abandoned cart recovery department! Make sure to check out our campaigns and flow automations (coming soon)! - TxtCart Support
Aug. 14, 2023
I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool
Appreciate the kind words and testimony of SMS helping boost by 20%. Amazing! - Rebecca from TxtCart
July 27, 2023
Great app, customer service is great! I was in need for a good SMS application and finally found one!
Glad you’re able to find value in the sms marketing and sms cart recovery services we provide. - TxtCart Team
Jan. 4, 2023
Best SMS App on the appstore. Very easy to use & is automated. Customer support agents are available at almost all hours.
Really appreciate the kind words! Let's scale! - TxtCart Success Team
Jan. 2, 2023
Staff was great & helped me with a problem that was occurring on my store. I tried a few others but this seems to be the best.
Glad we could get you all set up Brayden! Let us know if we can do anything else to assist. - TxtCart Team
Dec. 29, 2022
app helped me recover a huge amount of abandoned carts they offer alot for the free plan i think if you are trying to scale your sales this is a really good app to help you do so, i had a problem and when i reached out for them i received instant help no matter the time of day
Sami, thanks so much for highlighting our 24/7 support! Always happy to help our merchants succeed. Glad we could resolve your issues with discounts excluding certain products! - TxtCart Customer Success
Nov. 19, 2022
Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x. I can recommend it to everyone
Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :) - TxtCart Customer Success
July 26, 2022
I tried using this app. The canned messages are not working so well. Would be great if we could customize them. Love the idea!
Hi, We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach out to us! - TxtCart Support
July 14, 2022
So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps. -Nigel from Breathe Naturals Deodorant
Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand! Kyle from TxtCart
June 9, 2022
We had 80% of our carts abandon and in the first month or so with TxtCart they have recovered over $7,000 for us. These are customers that want the product that need that final nudge. In most cases they would not have come back. Best of all I get to watch the bot conversations. We tried this manually and it failed. These guys are great.
Hi Dave, Thanks so much for the vote of confidence! We look forward to continuing to work closely to optimize your store on TxtCart even further :) Kyle from TxtCart
April 26, 2022
Great app - super easy to leave yoyur text messaging software on autopilot and our ROIs are crazy! - WH
Thanks for choosing TxtCart Will! We look forward to continuing to service your store and providing top-notch support - Kyle from TxtCart
Jan. 26, 2022
This is a very excellent app for anyone getting into SMS marketing! They keep updating and adding new features. They make everything super user-friendly and easy to use.
We appreciate you taking the time to tell us your experience! Glad you’re loving the service. - TxtCart Team
Oct. 22, 2021
New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.
We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries. - Kyle from TxtCart
July 14, 2021
My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop! - TxtCart Support