Rating

4.6

feedback

89

Reviews

chart

#2,040

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    47%
  • More than a year
    35%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its ability to streamline custom order processing, provide transparency to customers, and reduce unnecessary inquiries. Users appreciate the ease of use, quick support responses, and the app's effectiveness in keeping customers informed about their order status. The app is highly recommended for businesses with custom orders and complex fulfillment processes. However, there are a few negative reviews mentioning issues like HTTP errors, lack of support responsiveness, and limitations in features like printing options and email delivery. Overall, the app seems to be a valuable tool for managing order statuses and improving customer communication in ecommerce stores.

Highlights

Positive feedback on streamlining custom order processing and reducing customer inquiries
Praise for transparency and keeping customers informed about order status
Ease of use and quick support responses
Negative feedback on issues like HTTP errors and lack of support responsiveness
Mentions of limitations in features like printing options and email delivery

Rating Breakdown

  • 5
    83% (74 ratings)
  • 4
    6% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 3, 2024

So helpful and a great app addition to our lineup

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

This is a huge benefit for us...saves a ton of custom service inquiries as we make "made to order" merchandise.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Very useful app, i use it on my multiple stores that require processing custom orders

Using app

About 2 years

Total reviews

9

Average rating

3.3

5 / 5 Share

May 23, 2024

Great app! makes processing custom orders easy.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Great app! makes processing custom orders really easy and keeps my customers up to date with their orders. I highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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