W3 Custom Order Status
Create and manage custom statuses for your orders.
Rating
4.4
feedback
62
chart
#1,218
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
2%
-
Less than a month
34%
-
Less than a year
31%
-
More than a year
27%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the app for its functionality, ease of use, and excellent customer support. Many users appreciate the ability to customize order statuses, keep customers informed, and reduce unnecessary inquiries. The app is described as a game-changer for order management and customer communication. Users also highlight the responsiveness of the support team in addressing queries and implementing feature requests quickly. However, there are a few negative reviews mentioning issues with app functionality, such as webhooks not working as expected and occasional glitches. Some users also expressed dissatisfaction with the lack of support for draft orders and occasional unresponsiveness from the support team.
Highlights
Review RSS Feed
All reviews
Aug. 4, 2025
So far so good - I am using this app to manage thousands of rental and service transactions for our shop! It also integrates with Shopify Flow for easy automation.
April 17, 2025
Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.
March 30, 2025
Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.
Thank you for your feedback. To clarify for others, our app is designed to manage custom statuses for orders after they’ve been invoiced. Managing draft orders is not a feature we currently support or advertise. We understand this may not align with every workflow. That said, we’re always listening to user feedback and if support for draft orders becomes a widely requested feature, we’ll absolutely consider it for future development. If you need assistance or would like to give the app another try please contact us at [email protected].
March 20, 2025
I have been using the Custom order status for quite a while. It is great for keeping my customers informed in the process. By using this I can help keep the incoming emails and phone calls since they are getting notifications. Thank you.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more