Rating

4.7

feedback

93

Reviews

chart

#524

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    46%
  • More than a year
    37%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users who find it extremely helpful in organizing order statuses, improving customer experience, and reducing unnecessary inquiries. Users appreciate the high level of customization, ease of use, and the responsive customer support provided by the app team. It is praised for its ability to keep customers informed about their orders, streamline order processing, and enhance transparency throughout the production process. However, there are a few negative reviews mentioning issues like HTTP errors, lack of certain features, and unresponsive support.

Highlights

High level of customization and organization
Responsive customer support
Improves customer experience and transparency
Issues with app functionality and support
Streamlines order processing and reduces inquiries

Rating Breakdown

  • 5
    84% (78 ratings)
  • 4
    5% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 25, 2024

"An app that organizes our intensive production, ensures customers' trust, and encourages them to shop from our website, backed by an amazing technical support team. Download it with confidence.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

This app has been so helpful for my order management and my customers experience. I love that I can organize my orders by statuses like if it's printed or not and my customers can view that status on their own anytime on the order lookup page. There's so many options to customize the information you and your customers see as well regarding the statuses. Highly recommend if you want to keep your customers informed on their order and keep your orders organized.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Best order status app at the moment. Highly customizable (with not much technical skills needed), affordable and with great support. We managed to customize the widgets just the way we liked and we highly recommend the app.

Store

zirafa

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2024

Very good customer support and good app

Store

SOYER

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

So helpful and a great app addition to our lineup

Using app

Over 2 years

Total reviews

3

Average rating

3.7

All reviews

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