W3 Custom Order Status
The reviews for this Shopify App are overwhelmingly positive, with many users praising its functionality and customer support. Users appreciate the app's ability to manage orders, customize order statuses, and keep customers informed throughout the order process. The customer service is highlighted as responsive, helpful, and quick to resolve any issues. Additionally, users mention the ease of installation and the app's effectiveness in reducing unnecessary customer inquiries. However, there are a few negative reviews that mention issues with the app's reliability, such as HTTP Error 503 messages and occasional glitches. Some users also expressed dissatisfaction with the lack of support in resolving technical issues.
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This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.
great app and customer support is quick and really helpful!
So far so good - I am using this app to manage thousands of rental and service transactions for our shop! It also integrates with Shopify Flow for easy automation.
Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.
Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.
Thank you for your feedback. To clarify for others, our app is designed to manage custom statuses for orders after they’ve been invoiced. Managing draft orders is not a feature we currently support or advertise. We understand this may not align with every workflow. That said, we’re always listening to user feedback and if support for draft orders becomes a widely requested feature, we’ll absolutely consider it for future development. If you need assistance or would like to give the app another try please contact us at [email protected].
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