W3 Custom Order Status
Create and manage custom statuses for your orders.
Rating
4.5
feedback
61
chart
#1,247
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
2%
-
Less than a month
34%
-
Less than a year
31%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the excellent customer support provided by the team. Many users appreciate the ease of use and customization options offered by the app, allowing them to track orders, manage custom statuses, and improve customer communication. The quick response times and helpfulness of the support team are highlighted in multiple reviews, with users mentioning that their issues were resolved promptly. However, there are a few negative reviews mentioning issues with app functionality, such as webhooks not working as expected and occasional glitches. Some users also expressed disappointment with the lack of support in resolving technical issues.
Highlights
Review RSS Feed
All reviews
Aug. 4, 2025
So far so good - I am using this app to manage thousands of rental and service transactions for our shop! It also integrates with Shopify Flow for easy automation.
April 17, 2025
Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.
March 30, 2025
Does not work with draft orders. If you process your orders while they are in draft before invoicing, this app is not for you.
Thank you for your feedback. To clarify for others, our app is designed to manage custom statuses for orders after they’ve been invoiced. Managing draft orders is not a feature we currently support or advertise. We understand this may not align with every workflow. That said, we’re always listening to user feedback and if support for draft orders becomes a widely requested feature, we’ll absolutely consider it for future development. If you need assistance or would like to give the app another try please contact us at [email protected].
March 20, 2025
I have been using the Custom order status for quite a while. It is great for keeping my customers informed in the process. By using this I can help keep the incoming emails and phone calls since they are getting notifications. Thank you.
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