W3 Custom Order Status for Shopify

W3 Custom Order Status

Custom order statuses with automatic email & SMS updates
Developer
W3trends
View on App Store
W3 Custom Order Status
Rating
4.7
Feedback
54
Reviews
Chart
#1,392
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising its functionality and customer support. Users appreciate the app's ability to manage orders, customize order statuses, and keep customers informed throughout the order process. The customer service is highlighted as responsive, helpful, and quick to resolve any issues. Additionally, users mention the ease of installation and the app's effectiveness in reducing unnecessary customer inquiries. However, there are a few negative reviews that mention issues with the app's reliability, such as HTTP Error 503 messages and occasional glitches. Some users also expressed dissatisfaction with the lack of support in resolving technical issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 2%
Less than a month 31%
Less than a year 30%
More than a year 31%
All reviews
5 / 5 Share
July 23, 2026

Love this app — it's a huge help for keeping track of where my orders are at (manual entry, but worth it) and the automated email notifications save me a ton of time.

Store Using app Total reviews Average rating
UKASSNI Over 3 years 15 5.0
5 / 5 Share
June 6, 2026

This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.

Store Using app Total reviews Average rating
Johnnie Cupcakes Almost 3 years 3 5.0
5 / 5 Share
Dec. 12, 2025

great app and customer support is quick and really helpful!

Store Using app Total reviews Average rating
Printcloud Inc Over 6 years 1 5.0
4 / 5 Share
Aug. 4, 2025

So far so good - I am using this app to manage thousands of rental and service transactions for our shop! It also integrates with Shopify Flow for easy automation.

Store Using app Total reviews Average rating
POTTER BROTHERS 3 days 2 4.0
5 / 5 Share
April 17, 2025

Love this app! Been using it for a while now and have never once had any issues with it. I just recently upgraded to integrate API requests from Google Sheets. Customer service help me solve some issues I was having very quickly. Couldn't ask for better service.

Store Using app Total reviews Average rating
MEE audio 12 months 5 5.0

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