W3 Custom Order Status
Custom Order Status
Rating
4.7
feedback
92
chart
#593
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
13%
-
Less than a year
47%
-
More than a year
36%
Reviews Summary
The Custom Order Status app by W3 has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the app's ability to organize orders by statuses, customize information for both merchants and customers, and keep customers informed about their orders. The app is praised for its ease of use, helpful customer support, and the time it saves in managing custom orders. Users also highlight the app's customization options, quick responses from the support team, and the positive impact it has had on reducing unnecessary customer inquiries. However, there are a few mentions of technical issues like HTTP Error 503 and lack of certain features like online support and extended order status storage. Overall, the app is highly recommended for its effectiveness in order management and customer communication.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 23, 2024
This app has been so helpful for my order management and my customers experience. I love that I can organize my orders by statuses like if it's printed or not and my customers can view that status on their own anytime on the order lookup page. There's so many options to customize the information you and your customers see as well regarding the statuses. Highly recommend if you want to keep your customers informed on their order and keep your orders organized.
July 12, 2024
Best order status app at the moment. Highly customizable (with not much technical skills needed), affordable and with great support. We managed to customize the widgets just the way we liked and we highly recommend the app.
June 3, 2024
This is a huge benefit for us...saves a ton of custom service inquiries as we make "made to order" merchandise.
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