W3 Custom Order Status
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to keep customers informed about order statuses and the customization options available. Customers appreciate the manual entry feature for tracking orders, automated email notifications, and the app's importance for business operations. The customer support provided by the app developers is highlighted as quick, helpful, and responsive. Users also mention the ease of installation and the app's effectiveness in reducing unnecessary customer inquiries. However, there are a few negative reviews mentioning issues with webhooks, lack of support for draft orders, and occasional glitches.
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This is THE APP you need to keep customers up to date with statuses on orders! With custom options on emails, templates, etc. Literally what i needed! Happy to be a lifetime customer and an early supporter!
Love this app — it's a huge help for keeping track of where my orders are at (manual entry, but worth it) and the automated email notifications save me a ton of time.
This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.
great app and customer support is quick and really helpful!
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