All reviews

Rating Breakdown

  • 5
    83% (74 ratings)
  • 4
    6% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (6 ratings)
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5 / 5 Share

Dec. 8, 2021

We use this app (customized) to run our production department and status. We love it!!! Their customer service is beyond fast and awesome!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2021

Very nice app and serves its purpose. The customer support were quick to help. I can definitely recommend this app

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

So far this app has been a game changer in regards to keeping track of orders. We have many different types of orders with various stages over long periods of time. This app has allowed us to get a handle on all unfulfilled orders. Thank you!

Using app

29 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 30, 2021

Very reliable. Just what I needed for our business. The application itself runs flawlessly. Would highly recommend this to anyone who needs a custom order status maker on Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

This app has saved my company so many headaches. We process hundreds of custom orders weekly and this has saved email inquires over 90%! Many customers mention how happy they are that we offer this.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

July 16, 2020

Used this app to make a tracker for customers getting their bike repairs done. Saves us answering the phone every ten minutes! Good app, coding options allow you to modify things nicely. (luckily the staff are really helpful if you aren't great with coding!) Really helpful though, happy to recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

I should admit that I'm impressed. I have been searching for something like this for a while now. Definitely worth every penny.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 8, 2021

I'm so pleased to have found this app. It works wonderfully and allows my customers to get information about their orders. Saves me a ton of time, worth every penny. Update, it continues to work and is my favorite app. I've found so many more things I can do with it. LOVE IT.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

April 30, 2020

We've been using this app for a few months. It's works really well. Had a slight issue recently which was resolved quickly and efficiently.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2020

Easy to install, great support from developer. Had a small issue that was resolved in munites. O,... Really easy to use and setup!!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Great product for delivery order tracking. It's very customizeable and makes communication between teams easy. We've been using this for about a year and it has made our lives infinitely easier.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

Been using this app for about a year, it's streamlined our order processing tremendously. Support has always been quick to answer any questions too. 5 stars all around.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

I love this app. It is the only status app that actually works. We have been using it for almost a year now and have run about 50k status updates through it.

Using app

Almost 3 years

Total reviews

6

Average rating

3.2

Developer Reply

Thank you for being a customer! Really appreciate it.

5 / 5 Share

March 12, 2020

This app is perfect for my business. I produce prints to order, so I need to keep track of several different stages of the process (ready to print, printed, packaged) and without it I'd be lost! I had a minor issue, and Justin had it fixed within 24 hours and was amazing to work with! 10/10!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

I needed an app to give me customized order statuses & I finally found it. Easy to use & saves me a lot of time.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2019

The app works as described. I am able to create status for every step of our fabrication process for each order. I wish they would add barcode scanning capability to update status.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2019

Justin was completely understandable in our situation. These guys worked hard non-stop, to get all our needs customized. Justin and his team answered everything quickly, never questioned anything. Just worked through each problem until it was fixed. You rarely find companies that exemplify customer satisfaction with genuine care. Glad we went with W3 Trends, we are now over pleased with the end result.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

This is a great app & does exactly what it says. I sell customized products with multiple steps in the fulfillment process (i.e. design proofs, printing, etc..). I created multiple order statuses to keep my customers updated and reduce customer service inquiries. I also use this app to send automatic emails to my designers when there is a revision on a proof. The app is very easy to use. I asked support to tweak the code to fit my specific needs and they were very responsive and were able to get the app to function exactly the way I needed it to. Great support and app.

Using app

2 months

Total reviews

4

Average rating

5.0