All reviews

Rating Breakdown

  • 5
    84% (78 ratings)
  • 4
    5% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (6 ratings)
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5 / 5 Share

March 29, 2017

works as advertised. very helpful app.

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 28, 2017

I have been using this app for just a little while now. It turns out to be just what I was looking for to keep my customers posted regarding their order. I no longer get emails from customers wondering where their order is at. Even though I do not ship as fast as Amazon, my customers are satisfied as long they are periodically contacted with their order status.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2017

Bob here from ANB Mart Online Shopping Australia (www.anbmart.com.au). We have been using your plugin in our ecommerce store and so far we have had a good experience with it. Your plugin has been a great help for us to overcome some of the limitations that we had in our Shopify store - thanks for that!

Store

Anbmart

Using app

10 months

Total reviews

20

Average rating

4.5

5 / 5 Share

Dec. 27, 2017

Great App! Does just what I need it to do-Cool Thanks www.Mysexywaist.com

Using app

11 months

Total reviews

33

Average rating

4.6

5 / 5 Share

Jan. 26, 2017

I would absolutely recommend to a friend! The app is user friendly and flexible. Their staff (Jason) was extremely helpful and super fast! We had a great experience with this app :)

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2017

Custom Order Status has been exactly what we were looking for to enhance our store. We needed to be able to let customers know where their custom orders were every step of the way and now we have a working solution!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2017

The app is amazing and works better than expected. Support team is quick to respond and help with nay questions.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2017

I am enjoying the app and I have noticed a decrease in "where is my order" emails. Fantastic!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2016

Great Customer Service, had an issue with implementation and they were very helpful, friendly and knowledgeable. Would highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Utterly fantastic. We provide a very bespoke service and require all sorts of unique possible stages and this app enables us to cover all eventualities and provide immediate updates to our customers whilst ensuring we keep track of the order this end too. I have had to contact support a couple of times and have been replied to immediately - Have not yet got the customers login page sorted out but so far have been so happy with the system I am not sure how much the customer really needs it - but will look forward to getting that sorted out too. I have been trading online for the best part of 20 years and can certainly vouch for the integrity of this app - 100% essential if you provide personalised products.

Using app

About 4 years

Total reviews

22

Average rating

4.8

5 / 5 Share

Nov. 3, 2016

Love this app! We've been using it since we started out and it makes keeping track of everything so much easier. A must have app!

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Oct. 21, 2016

I love this app it can be place anywhere on your site and customer can check their order status.

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 12, 2016

Loving this app for managing work load. I make custom guestbooks for weddings and events and needed something that I could update each stage of my process and brides could log in and see where their order is up to. This app is perfect for that and helps manage the process queries during my busy wedding season.

Using app

8 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Oct. 9, 2016

Looking good so far! Should help us keep track of which order have been printed, sent and need tracking updated etc :) Tash K

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 2, 2016

Love the app and the support is great! Plus as a bonus, if you need a solution to be able to see a "company name" versus just a "customer name"...THIS IS IT! Give it a try!

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 9, 2016

This is a great app. It is so nice to inform our customers what is happening with their order during various stages until is fulfilled. This will cut back on the amount of emails we receive on a daily basis. Thank you. I have not quite gotten the Lookup page to work, but will be in touch soon to get that up and running. Definitely recommend this app.

Using app

4 months

Total reviews

28

Average rating

5.0

5 / 5 Share

Nov. 10, 2015

Great App ! Does exactly what we needed and its a must have for all shopify stores. Going to be a big hit after testing phase is complete. You can create custom statuses with different colours coding, can send customized email automatically every time status changes. Simple yet very useful app. Very affordable compared to existing alternatives. -Sachit www.nzwatchstore.co.nz

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2015

Excellent app for anyone looking to keep customers informed of orders through a custom status. In just the short time we've added this app, customers have already provided us positive feedback on how we are keeping them updated on the order life-cycle. - Nick www.MonstahOnline.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0