AI Search & Product Filter |SB

Oct. 15, 2023

Works as expected - when it works. In the last few weeks there have been many outages, sometimes over several days. Since the app is deeply integrated into the store through the search and category pages, when the app fails, the store virtually stops working. I can only advise everyone not to use this app.

Oct. 11, 2023

I've had a really positive experience with the SB app. The functionality is spot-on and has genuinely improved my store. What sets them apart, though, is their responsive support. They were quick to help and even made some custom tweaks to fit my theme. Highly recommended for those seeking both efficiency and supportive service.

Oct. 4, 2023

best app and service ever, any thing i was need was resolved on a very professional manner, quick and nice. Good job guys!!!

Oct. 3, 2023

metafieldで商品検索ができるアプリを探して、こちらのアプリを発見しました。検索機能でやりたいことを、全てすぐに設定することができて、非常に満足しています！ 不明点はチャットで問い合わせを行いましたが、いつもすぐに返事が来て解決してくれました。

May 28, 2024

I am updating my October 2023 review in May 2024, with further positive feedback (as can't submit multiple reviews). Following on from the previous brilliant work by the team last October 2023, helping us to stylize the collection /filter pages (we have a lot of info to display), we'd found that that the format wasn't working well for mobile users. I sent the team a mock-up diagram of how I would like the content to display, including the need to embed information pulled from external apps/plugins. Literally 24 hours later, the team had rendered the changes, fixed the formatting, fully tested and deployed working. WOW!! We are in start-up mode and despite offering to pay towards development fees, the team did the work free of charge - pro-bono to help get us up and running. I have spent much time researching different Shopify filter and search options - this solution stands head and shoulders above others on flexibility, performance, features, metafield use, price and just brilliant support. Businesses at our stage of growth depend on suppliers being flexible and responsive and we will look to keep good relationships with the team as we grow and continue to utilise their apps and services wherever possible. A big thank you! :) :) :) ORIGINAL REVIEW - October 2023:- If I could rate this developer 10 stars versus 5, I would. If you are working with sorting and filtering collections based on custom metafields - look no further, this is the app to go for. Here's why..... Firsty, the App is the only one that makes sorting collections by custom metafield not only possible, but intuitive to set up and immediately working, including the possibility to override front-end default collection sort settings and set the order of default sort priorities. Wow. Then you get into the business of these filtering apps all rendering their own collection-product template, which overrides your installed collection template and any customisations you've done in Liquid. Here's the 10 stars bit - firstly the filter template looks native without having to make a bunch of additional custom settings (believe me I've tried several other apps where this was a nightmare to get things looking "normal"). Secondly, the developers went out their way to create a Javascript render of my liquid customisations - which included a table rendering custom metafields, so the collection template looks exactly the way I developed it in Liquid. And all sorted in 24hrs. And another major point - the filters look great out the box, and have a nice set of customisation features including colouration of the ranges and can handle custom metafields. Just all-'round brilliant product and support. Thank you.

Sept. 27, 2023

This filter is absolutely amazing. I now use it for 3 of my stores. Plus the customer service is second to none. I'm a little tech challenged and they are so patient. They held my hand through the entire set up. Three times!!! I highly recommend this app.

Sept. 21, 2023

Incredible customer service. For any tweaks they are instant to reply and the widget does its job perfectly. Highly recommend it.

Sept. 14, 2023

I signed up for the trial with this app and thought it was great. Once it was about to end, I realized that other apps allow the same number of products in a collection to be filtered for the same price or cheaper, so I canceled the trial and went to another app. Customer service understood and very quickly helped me fully uninstall. I can confidently tell you: I have not found another app nearly as good as this, (which is why I'm back!) with every single one of the other apps managing somehow to destroy my theme in one way or another by altering key features in the theme, and customer service taking too long. This app is simple to use yet detailed and has many features. It does not slow your store down and has a great-looking filter. The customer service is great. Yes, it's more expensive than other apps. And yes, it's better than other apps. If you're looking for an excellent collection filter app, this is the one. I highly recommend it.

Sept. 14, 2023

Great product and service. Thank you.

Sept. 8, 2023

I have been using the SB app for a good while now and it has been amazing. It has allowed me to make specific metadata edits and allow people to search for hidden elements without them showing on each product page. I have also loved the analytics it pulls from search queries, as it lets us know what customers are looking for and what if there are things we should consider producing etc. The customization on collections has been huge for us too. We needed the variants to show up as single products and have a somewhat custom title which the team was more than able to help with. Every time I need assistance the support is amazing. The app has made our website clearly advanced in terms of UI/UX. Love it!

Sept. 5, 2023

Super fast response and always help with exactly what I need. The perfect solution to my theme!

Sept. 5, 2023

We've been using this app for a couple of years and it has performed relatively great for us but lately their service (servers) keep on dropping - the current outage is more than 48 hours - which means that none of our collection pages are coming up and since all of our collection pages are setup using this app, our site is essentially down whenever their server goes down. That, to me, is a problem especially during a holiday sales season. Not being able to count of quick resolution of issues and not having a backup (their app code should be able to revert if it can't connect to their servers) is a problem considering the marketing activities and expenditure that we put in place weeks in advance. Additionally, their systems do not send emails or alerts when their system is down so the only way to know about these issues is to constantly check the status of your site (and specifically the collection pages) or via customers sending us messages that the site isn't showing any products (what happened this past labor day weekend). I really like the app and its capabilities but they have to do more work around stability of their servers and proactive alerting to their customers when their systems go down.

Aug. 30, 2023

The best part of the app is the support, Nancy always responds and resolves every issue I come across quickly, and guild me to do fixes myself as well, much appreciated! If you don't find the feature on dashboard, ask and the support team will help you to figure that out.

Aug. 30, 2023

Great support! They helped us a lot by making all the features adaptable for right to left language. Excellent app overall, answered all of our needs.

Aug. 28, 2023

Great customer service and user experience. Highly recommend their products and services. 10/10 product

Aug. 25, 2023

This is the best Search and Filter app in Shopify apps. Especially the support team, they are fast and effective. The app is really great , and very recommend this app to everyone that wants an advance search and product filter.

Aug. 23, 2023

It breaks your theme and your customizations. You should first have a backup and try it before implementing to your store. They seem nice, try to help, I appreciate that. But it does not work properly. I hope it does on your store.

Aug. 22, 2023

It's a really good app, very intuitive and the support is truly great. They've been available every time I needed them, and the app's functionality does exactly what I was looking for. I spent a long time searching for something that could do what I needed, and this app has given me just that and more. Highly recommended.

Aug. 21, 2023

Excellent app with seamless integration by team. Very helpful customer support team that resolves all issues timely.

Aug. 17, 2023

The asistance for this app it s great and the app its self its perfect for our needs! Thank you very much!