AI Search & Product Filter |SB
Advanced Shopify search and product filter
Rating
4.8
feedback
434
chart
#678
All reviews
Review RSS Feed
April 24, 2024
I love working wih this app, also the support is very helpful and fully committed !
Thank you for kind words. We're so glad to hear that you're enjoying the app and that our support team has been helpful to you. We appreciate your feedback and look forward to continuing to support your journey with our app.
April 12, 2024
This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search: --- 1. Clean UI Among the filter apps we researched, this app has the cleanest filter menu. 2. Merged color option This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing. 3. Customizing filter menu We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding. 4. Friendly customer service Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.
Thanks again for choosing our app and for your constructive feedback. We're delighted to hear that our app's features are meeting your needs effectively. We strive to provide excellent service and are committed to ensuring smoother interactions in the future.
April 9, 2024
I love this app!
Using app
Almost 3 years
Total reviews
3
Average rating
5.0
Thank you so much for your kind words. We’re so glad to hear that you’re enjoying the app.
April 8, 2024
Very attentive. I would recommend
Your recognition of our customer support means a lot to us, and we're truly grateful for your recommendation. At our core, we're dedicated to delivering exceptional service to meet clients' needs. Thank you once again for your trust and support.
April 2, 2024
I like Nancy, she helps me solve more solutions, and this filter is very nice, and can meet my all needs. Oh my god! This filter is not free!!!
Thank you so much for your kind words. Our team is dedicated to providing the best support and solutions to ensure our users have a seamless and satisfying experience.
March 5, 2024
Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.
Thank you for your wonderful review. We're so glad our app works well for your site. It's great to know that our support team has been able to assist you.
March 5, 2024
Rly Good support, rly good app
We're delighted to hear that you're loving our support and app. Your kind words truly brighten our day.
Sept. 11, 2024
Works well and they are helpful!
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our customer support. We strive to provide timely and comprehensive assistance to all our clients, but due to the high volume of inquiries we receive, response times may vary. From the chat log, we can see that our developers were able to fulfill your request to display product metafields on the search result page. We appreciate your patience and understanding as we work to improve our support processes.
Feb. 25, 2024
Great support. I asked a question via chat and it was resolved within minutes.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support team.
Feb. 16, 2024
Easy to use and didn't slow down the website. With a large inventory we was worried that adding a 3rd party filter would slow down the website, but has worked well. We like their metafield options for filtering.
Thank you for sharing your positive experience with us! We're glad our metafield options for filtering met your needs.
Feb. 14, 2024
The issue was resolved quickly. Thanks for such fast service
We're delighted to hear that we could resolve your issue swiftly. Providing fast and efficient service is always our priority. Thank you for choosing us!
Feb. 14, 2024
In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team
Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.
Feb. 5, 2024
Just and Amazing app, and the support is even better, Always there to help with anything.
Thank you so much for your kind words and positive feedback! We're happy to hear that you're enjoying our app and that our support team has been able to assist you effectively.
Jan. 31, 2024
Awesome app with awesome support!
We're delighted to receive your positive feedback. It's fantastic to hear that you're finding our app helpful and that our support team met your expectations.
Jan. 26, 2024
Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.
Thank you for the great review! We're glad you like our app and found our support helpful. It's great to know that our customization options have met your needs, especially for large stores with specific filtering requirements.
Jan. 14, 2024
AVOID AT ALL COSTS. This app will cause you nothing but stress. I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign. This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page. This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.
We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.
Nov. 30, 2023
Simply amazing
Thank you for your kind words and for taking the time to share your positive experience.
Nov. 28, 2023
Very good app with very fast and good support. All my problems were solved quickly and the app was the only one that could meet our requirements.
Thank you for your positive review. We're delighted to hear that our app has been a great fit for your needs and that our support team was able to assist you promptly.