All reviews

Rating Breakdown

  • 5
    64% (16 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    24% (6 ratings)

Reviews with Text

  • 96% (24)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2025

Truly a Game Changer!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback Fairy Bricks team! We're thrilled to hear the app has made such a positive impact. If you ever need assistance or have any suggestions, we’re always here to help!

5 / 5 Share

July 9, 2024

The application works well, and the support team is very responsive and quick to find solutions. Special thanks to RG Sarmiento for his assistance.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Oxford Biolabs Ltd and team! Thank you so much for sharing your experience with us. RG is a hard worker and we're glad that he was able to help you out! If you need anything else, please don't hesitate to reach out to us!

5 / 5 Share

May 29, 2024

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review StatelyMen and team! We appreciate your support.

5 / 5 Share

April 21, 2024

The app is very helpful and useful, allowd us exactly the features we've been looking for. The ability to use add to cart click as a trigger for additional upsells is very nice. Also the support was very very friendly and helpul.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there collectie.co.il team! Thank you for the wonderful and detailed review! I'm glad that RG was able to help you out. If you have any questions or need anything else, you know where to reach us!

5 / 5 Share

Dec. 27, 2023

Great app and great customer service who are willing to help. One of the rare apps that works with ReCharge.

Using app

About 1 year

Total reviews

16

Average rating

4.9

Developer Reply

Hey there VITAMAN USA and Team! Thank you so much for taking the time to leave an honest and amazing review for our app! We're glad that our support team was able to help you out. Please let us know if you need further assistance!

5 / 5 Share

April 27, 2022

We have been using Ultimate Upsell for a few years now. It has increased our average order. We use a pop up when the customer arrives to the cart and many times we find the customer will add the item in to the cart. Creating the popups is fairly simple - just make sure to read the wording and test it out before you publish. Only recently we needed support as the pop up was still usable, but difficult to see (black background). We reached out to support and received a response and a fix. The support team was kind and helpful.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

This app is a must have! Too easy to install, great customer support and it works!!!!! Increases AOV!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

good app that works with recharge to offer upsells - support is helpful and will explain how to set it all up

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 15, 2021

We just downloaded this app after seeing how it worked on another companies website. We love it. I can't wait to see how it affects our sales. I had issues with the initial set up but Derek with customer service helped me solve it in day and explained to me what could be interfering and now it works great.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I have been using this app for approximately 8 months. It works as expected after getting over the initial learning curve of setting it up. Any time I have needed help, both during the initial setup and any unexpected glitches that arise, Tabarnapp Support has been incredibly responsive, usually within the hour. I recommend this product.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Amazing app and amazing customer service. Only one that worked for us and the team helped us customise. Definitely recommend.

Store

Amino

Using app

6 days

Total reviews

10

Average rating

4.2

5 / 5 Share

Nov. 5, 2020

Love the app! We've gotten over 100 upsells this year on accessories for radiators we sell. Thanks for making a great app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Allows me so much more flexibility than the Shopify regular discounts. And the support team have been very helpful even when I am the one who messed up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2020

Works perfectly with Recharge and does exactly what I need. First upsell happened with my 2nd order!!

Store

Reco

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 13, 2019

App didn't work, tried everything. Seemed like it would of been a really cool app, but did not properly work. Too bad.

Using app

6 months

Total reviews

6

Average rating

2.8

Developer Reply

Hi, did you try reaching our support? I would like to know what you tried to achieve, and what didn't work. We'll fix issues if they are issues. Let us know, I've search through all our tickets and emails by didn't see anything coming from your store.

1 / 5 Share

Sept. 9, 2019

Paid for custom install to ensure it achieved what we were looking for. Paid the fee - developer despite repeated promises and emails never installed and never refunded the fee we paid.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, really sorry about that. The email we have for your store in Shopify is your support email I think, I tried contacting you a few times and got an automatic reply saying the typical "Your ticket has been created...". In my last email, I explained how to get a refund. Let me know if you got this message.

1 / 5 Share

July 22, 2019

Just Awful for an expensive app they have the worst customer support that is how they incur billing people! DO NOT DOWNLOAD

Using app

3 months

Total reviews

35

Average rating

2.1

Developer Reply

Hi, I'm sorry about your bad experience with our app. I remember answering your question via email, let me know if you got the reply and/or if it was clear enough. About the monthly charged, we processed the refund with the help of Shopify.

1 / 5 Share

Jan. 15, 2019

app freezes and does not apply changes. Request for assistance went unanswered. Changes implemented remain in draft and "changes may take 5 minutes" but they never actually apply on the pages.

Using app

5 days

Total reviews

2

Average rating

1.0

2 / 5 Share

Nov. 27, 2018

Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up. Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing

Using app

About 1 year

Total reviews

5

Average rating

2.6

1 / 5 Share

Oct. 31, 2018

steer clear. app suddenly destroy the appearance of my landing page making it impossible for customers to browse properly. setting up of upsell is also cumbersome. you can get better ones for the same price you paid. have removed it after using for ~1mth.

Using app

3 months

Total reviews

3

Average rating

3.7