All reviews

Rating Breakdown

  • 5
    91% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (4 ratings)
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5 / 5 Share

Oct. 5, 2023

I use this app for multiple auto shipping updates, my shipping times are quite long and this is a must have for customer pushback. Love this app, such a good find.

Store

Reality

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

great

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 8, 2023

App freezes while doing a job, has been stuck for 2 days, nothing works. Contacted support with no response.

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 25, 2023

This takes away a lot of manual admin work, checking orders and notifying Customers. Saves a lot of time and gives the ability for excellent proffessional Customer notification. The set-up and configuration is easy. Great app I would definitely recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Awesome way to inform many customers at once! A lot of customization options to filter which orders to send an e-mail to and a good price to boot.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 28, 2022

I used this all to send emails for the delayed shipment, customer service is great too. highly recommended

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Very useful app, does exactly what I need and the automation takes worry away. I just tag orders, set up a new notifier based upon certain criteria and away it goes!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

We've been using this app to notify customers when an item is temporarily back-ordered, and we find it simple to use and very customizable. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

This app is exactly what we needed to make sure our customers and staff are clear on order lead times. It's worth every penny!

Store

CASSON

Using app

8 months

Total reviews

8

Average rating

4.5

5 / 5 Share

July 4, 2022

Very useful app, cheap and "light". We tried Shopify Flow that can offer the same feature for free BUT we lost several points of website speed (28 to 24 immediately), which was a huge mistake. Drop in conversions etc... Better pay a little bit to keep a faster loading website.

Using app

Over 1 year

Total reviews

11

Average rating

4.7

5 / 5 Share

May 11, 2022

This app is great to help us manage our open orders we haven't filled as quickly as we would like as well as tell our customers we are still working on their order to give them reassurance.

Using app

15 days

Total reviews

4

Average rating

4.5

1 / 5 Share

Feb. 10, 2022

After installing the app and selecting the notification settings, it didn't send any notification although the system shows some unfulfilled orders. Sent a message to the support team and didn't get any response, I have uninstalled the app.

Using app

10 days

Total reviews

2

Average rating

2.5

1 / 5 Share

Feb. 7, 2022

App doesn't work, I have created a notifer to ping out to all unfulfiled orders and it just isn't sending. We have hundreds of unfulfiled orders that we need to notify and this app just is not working, and support are not responding.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 25, 2021

I have contacted many times and reported that emails come as spam to customers, sometimes the emails do not arrive at all. At first they said they would help. Unfortunately I don't get a response anymore. I talked to another programmer about it and he knew where the problem was. Because you have the option to enter an email with the sender, it will be recognized as spam. Even if you enter their own email it will arrive as spam.

Using app

11 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 20, 2021

Great app with a lot of potential for automating basic tasks along with order delay notifications which is a must.

Store

Plair°

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

All the emails are going in SPAM for staff rules, Tried to contact them 4-5 times, no response. I have ..... (1 Star) ---------------------------------->Edit 2: Now they are responding, Changing it to 3 stars, though the problem is not resolved yet. Edit: They implemented the changes finally. Thanks for the help

Using app

11 months

Total reviews

9

Average rating

3.4

Developer Reply

Thank you for the review. We are always there to help and we try our best to find solutions of merchants needs.

5 / 5 Share

June 3, 2021

Saved us a TON of time to see which orders were on backlog! Easily customizable and customer support is great.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time and providing a great review for the app.

5 / 5 Share

Feb. 23, 2021

I used this app to help me update customers. I am a dropshipper and some orders take longer to fulfill so the app helps me keep customers updated BEFORE they contact me questioning "where's my order?" I get anxiety when customers contact us asking about their order that's taking long or doesn't have a tracking number yet. This has helped ease my anxieties about the whole process. Customer support is very responsive. They will usually get back to you within less than 24 hours.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for using the app and taking time to provide a great review. :)

5 / 5 Share

Feb. 23, 2021

Unfulfilled Order Notifier is a lifesaver! I use it remind the entire team of any orders than haven't yet been fulfilled. Their service is also outstanding.

Store

Foodies

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for using the app and taking time to provide a great review. :)

5 / 5 Share

Feb. 18, 2021

This app did exactly what we needed it to do, reach out to our unfulfilled orders and advise our customers of the status of their order. It was quick and super easy to use. Support for the app was fast and efficient also.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for using and providing a great review for the app!! :)