Rating

4.8

feedback

697

Reviews

chart

#33

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    43%
  • Less than a year
    79%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers praise the quick response times, helpfulness, and professionalism of the support staff, with many mentioning specific team members who went above and beyond to assist them. The app itself is also commended for its functionality, ease of use, and ability to enhance the shopping experience on online stores. However, there are a few negative reviews that mention issues with customer service responsiveness and technical glitches that impacted the app's performance.

Highlights

Exceptional customer support and quick response times
App functionality and ease of use
Positive customer experiences with specific support team members
Issues with customer service responsiveness and technical glitches
Enhancement of shopping experience and revenue potential

Rating Breakdown

  • 5
    140% (978 ratings)
  • 4
    3% (18 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (28 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2025

This upsell app is a game-changer! Super easy to use and customer service is great—fast, friendly, and incredibly helpful. Highly recommend!

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 5, 2025

no question was too much! really quick help from John!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Incredible support this girl fixed all my problems so fast, she even sent me a loom video on my store and showed exactly what i was doing wrong.

Store

Lavella

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Die App ist super.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Vielen lieben Dank für das tolle Feedback! 😊 Es freut uns sehr zu hören, dass dir die App so gut gefällt. Wenn du Fragen hast oder Unterstützung brauchst, sind wir jederzeit gerne für dich da! 🙌

5 / 5 Share

April 26, 2025

very speedy support and a fantastic product.

Using app

9 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you're enjoying the product and that our support team was able to help you quickly. We're here whenever you need us, your success is our priority! 🚀

All reviews

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