Upcart—Cart Drawer Cart Upsell
Boost AOV w/ slide cart, reward bar, upsell cart &...
Rating
4.6
feedback
719
chart
#59
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
18%
-
Less than a month
32%
-
Less than a year
38%
-
More than a year
5%
Reviews Summary
The Upcart app has received mostly positive reviews from users, with many praising the excellent customer support provided by team members like Denisse, Laura, Aina, and others. Users appreciate the modern and intuitive cart experience, the free shipping bar that boosts sales, and the user-friendly interface of the app. The quick response times and efficient problem-solving abilities of the support team have been highlighted as major strengths of the app. However, there are some concerns raised by a few users regarding unexpected charges, compatibility issues with certain themes, and difficulties in setting up the app for non-tech-savvy individuals. Overall, Upcart seems to be a valuable tool for improving customer experience and increasing conversions, but users should be cautious of potential billing issues and theme compatibility limitations.
Highlights
Review RSS Feed
All reviews
Feb. 18, 2026
WARNING: Doesn't work with Shopify's latest default theme. I spent 1-2 hours setting it up, assuming it would work with the Horizon theme, only to find that it isn't supported. Customer support told me to switch the Dawn theme, which obviously I'm not going to do after the whole site has been built on Horizon. Very disappointed with the app and surprised it doesn't support Shopify Free Themes.
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been 🙏 Horizon should work with Upcart out of the box, so we’d love to better understand what happened in your setup. We’ll reach out directly to get a bit more context and help get things running smoothly again. Thank you for taking the time to share this feedback. It’s really helpful for us in improving Upcart and making sure experiences like this don’t happen again💡💬
Feb. 17, 2026
Great app and customer service (John) was super quick and helpful.
Thank you so much for this great review! 🙏 We're thrilled to hear that you find Upcart great, and that John was able to help you quickly! He's fantastic at providing clear guidance and making sure everything works perfectly. We'll pass along your kind words to him! If you ever need anything else, we're always here to help! 😊
Feb. 6, 2026
GENIAL
Thank you so much for your wonderful review! 🙏 We're thrilled to hear you're having such a great experience with Upcart! It's amazing to see you're already finding value in just one day of using the app. If you ever need anything, we're always here to help! 😊
Feb. 5, 2026
Thank you so much for the 5-star review! 🙏 We're thrilled to have you as part of the Upcart family! It's great to see you're already using the app and finding value in just 14 hours. If you ever need anything, we're always here to help! 😊
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more