Rating

4.6

feedback

719

Reviews

chart

#52

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    18%
  • Less than a month
    32%
  • Less than a year
    38%
  • More than a year
    5%

Reviews Summary

The Upcart app has received mostly positive reviews from users, with many praising the excellent customer support provided by team members like Denisse, Laura, Aina, and others. Users appreciate the modern and intuitive cart experience, the free shipping bar that boosts sales, and the user-friendly interface of the app. The quick response times and efficient problem-solving abilities of the support team have been highlighted as major strengths of the app. However, there are some concerns raised by a few users regarding unexpected charges, compatibility issues with certain themes, and difficulties in setting up the app for non-tech-savvy individuals. Overall, Upcart seems to be a valuable tool for improving customer experience and increasing conversions, but users should be cautious of potential billing issues and theme compatibility limitations.

Highlights

Positive customer support experiences
User-friendly interface and features
Quick response times and efficient problem-solving
Concerns about unexpected charges and billing issues
Compatibility issues with certain themes

Rating Breakdown

  • 5
    89% (641 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (32 ratings)

Reviews with Text

  • 95% (660)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 27, 2026

Denisse from upcart team was very helpful and kind! Shoutout to her!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

I wasn’t sure if i needed a cart app but once i added Upcart the cart felt way more modern and intuitive. The free shipping bar pushed a lot of customers to add more so they hit the threshold. Some of the setup took a bit of trial and error but overall pretty straightforward.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

If you have questions, don't hesitate to ask for help in support chat! In mycase Laura offered a solution immediately that I was looking for and that all took just 2 minutes! Thank you Laura!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great app and great support from Laura. Fast response and a clear, helpful video explanation.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! 🙏 We're thrilled to hear Laura provided you with fast, clear support and a helpful video explanation! She's excellent at breaking things down, and we'll make sure she knows how much you appreciated her help. Thanks for choosing Upcart! 🚀

5 / 5 Share

Jan. 14, 2026

great help fixed my issue immediately

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! 🙏 We're so glad we could help fix your issue immediately! Quick resolutions are what we aim for. If you need anything else, we're always here! 😊

All reviews

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