Rating

4.6

feedback

678

Reviews

chart

#49

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    20%
  • Less than a month
    34%
  • Less than a year
    37%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers highlighted the quick response times and helpfulness of the support staff, especially during busy periods like Black Friday. Users also appreciated the app's functionality, such as the free shipping bar and the ability to offer add-ons directly in the cart. However, there were a few negative reviews mentioning issues with compatibility, pricing concerns, and lack of translation options.

Highlights

Excellent customer support and quick response times
App functionality and features like free shipping bar and add-ons
Compatibility issues and pricing concerns
Lack of translation options

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (30 ratings)

Reviews with Text

  • 95% (645)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Dec. 3, 2025

Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.

Using app

--

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 2, 2025

John helped me with my problem and solved it in 5 min! Thanks, awesome team and product!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Always a great service to help and solve issues right away! Very happy with the service of Upcart. Thanks!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

great! she's really helpful and friendly nice to help me with my concern. also made sure everything went smoothly

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great customer support - even on Black Friday!

Using app

8 months

Total reviews

3

Average rating

5.0

All reviews

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