Rating

4.6

feedback

725

Reviews

chart

#56

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    19%
  • Less than a month
    32%
  • Less than a year
    39%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include fast and helpful customer support from team members like John, Laura, Aina, and others. Customers appreciate the app's features such as customizable cart options, free shipping bar, and in-cart upselling. However, negative reviews mention issues with compatibility with certain themes, unexpected charges even after uninstalling the app, and difficulties in using the app with multiple languages. Some customers also expressed frustration with the pricing model based on total orders rather than direct app usage.

Highlights

Positive customer support and quick assistance
App features like customizable cart options and in-cart upselling
Issues with compatibility with themes and multiple languages
Unexpected charges and pricing model concerns
Mixed feedback on app functionality and usability

Rating Breakdown

  • 5
    91% (662 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)

Reviews with Text

  • 94% (678)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2026

John from the UpCart team was incredibly helpful. He helped us properly configure the express checkout buttons and ensured everything was working smoothly on our store. He responded quickly, explained things clearly, and went above and beyond to make sure the setup was done correctly. It's always great to work with support that is knowledgeable and genuinely willing to help.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

Support was very quick and efficient. Resolved very quickly.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2026

good support, helpfull

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 26, 2026

Customer service is absolutely useless. I reached out for support because there is no setting to adjust text size, and their only solution was to 'hire a developer.' Why use an app if I have to hire someone anyway? This app clearly doesn't value its customers. I do not recommend it to anyone.

Store

Drynimo

Using app

About 2 hours

Total reviews

1

Average rating

1.0

All reviews

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