Upcart—Cart Drawer Cart Upsell
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This app is very inconsistent. ive been using it since 2024 and the new 2.0 update has ruined everything. Certain users are not able to edit carts properly depending on device which means this app is no longer compatible for all users. Buttons you press to do something simple as changing the design (Color) or personalized cart messages, do not work constantly. I could not get any help from a team member because they couldn't even identify their own issue. as well as the other users complaining about this problem.
When i try to install it and select the prowth plan, i get an error tha says: Unable to load pricing. can help?
Hi there, thanks so much for reaching out and we’re really sorry to hear you ran into this issue during setup. We’ve already reached out directly so we can get this resolved for you as soon as possible. We appreciate you giving Upcart a try, and we’re here to make sure everything gets up and running smoothly. 💬✨
Decent app but charging crazy amounts. They only provide some coding and then charge such a big fee. I would not recommend this app and recommend another app that would be more affordable.
it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.
Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future! -The UpCart Team
The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'. Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.
Hi there, we’re really sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to clarify that our pricing includes usage-based billing for high-performing stores, but we never want this to come as a surprise. Our team has already reached out directly to review your billing and make sure everything is clear and accurate. We truly appreciate your feedback! It helps us improve transparency and communication around pricing. 💬✨
It's a good app, but you end up spending an extortionate amount for what is a very simple function that competitor apps will do at a fraction of the price.
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